Hilton Garden Inn West Monroe

3.0 star property
Hotel in West Monroe with a fitness center and a 24-hour front desk

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Exterior
Lobby
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    ‪2 min walk‬
  • Duck Commander
    ‪3 min drive‬
  • West Monroe Convention Center
    ‪4 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

Two queen beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, One King Bed

  • 754 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Monroe

Hilton Garden Inn West Monroe places you next to Ike Hamilton Expo Center and within a 10-minute walk of Restoration Park. This 134-room, 3-star hotel has a restaurant and a bar/lounge, along with a gym.

What's nearby

  • Ike Hamilton Expo Center - 2 min walk - 0.1 miles
  • Duck Commander - 3 min drive - 2.5 miles
  • West Monroe Convention Center - 4 min drive - 2.7 miles
  • Monroe Civic Center - 7 min drive - 5.9 miles
  • University of Louisiana at Monroe - 11 min drive - 7.6 miles

Getting around

  • Shreveport Regional Airport (SHV) - 94 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Slim Chickens - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬3 min drive

About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with a fitness center and a 24-hour front desk
Guests of Hilton Garden Inn West Monroe enjoy a gym, WiFi in public areas, and meeting rooms. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect WiFi, wired internet, and 42-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn West Monroe?

Hilton Garden Inn West Monroe provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hilton Garden Inn West Monroe?

This hotel in West Monroe is within a 10-minute walk of Ike Hamilton Expo Center and Restoration Park. You'll also find Duck Commander and Antique Alley within a short drive.

Is parking available on site at Hilton Garden Inn West Monroe?

Yes, uncovered parking is offered for USD 5.12 per day. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn West Monroe feature a casino at the property?

No, Hilton Garden Inn West Monroe doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn West Monroe?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hilton Garden Inn West Monroe?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include hydromassage showerheads.

Does Hilton Garden Inn West Monroe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn West Monroe have a restaurant that serves breakfast?

Yes, Hilton Garden Inn West Monroe serves buffet breakfast for a surcharge on weekday mornings at Garden Grille and Bar.

Will Hilton Garden Inn West Monroe allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn West Monroe for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn West Monroe?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn West Monroe?

The closest major airport to Hilton Garden Inn West Monroe is Monroe, LA (MLU-Monroe Regional), which is 10.2 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn West Monroe?

No, there aren't any guestrooms with balconies at Hilton Garden Inn West Monroe.

Reviews

Hilton Garden Inn West Monroe Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, amenities
So much love an hospitality
Stayed 1 night in Sep 2025

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C wasn’t the best, flat pillows. We were charged twice for breakfast, once when we made the reservation and again when we went down to eat!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dontishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work and roaches on the wall.
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell was so bad. The hallway carpets were so dirty the room had pee in the toilet the desk chair had never been washed or dusted and the mirrors were not clean . Went to dinner and came back to hotel and of course my key didnt work. I will never stay at a hilton and couldnt do nothing because i had booked third party
Stayed 1 night in Jun 2025

6/10 Okay

Anndrea

Traveled with family
Liked: Staff & service, amenities
the property was close to restaurants and other amenities. Since it was a Hilton, I would have assumed the building and rooms would have been in better condition. It could use an update. Other wise it was fine.
Stayed 1 night in May 2025

6/10 Okay

Cory

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Bath tub was filthy and stained
Stayed 1 night in May 2025

2/10 Terrible

Denise

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was horrible! We’ve stayed at a number of Hilton Garden Inns and have had great experiences. This one however was dirty and falling apart. The water was brown (which the staff said was because of the city?), so had to use bottled water to brush our teeth. The plumbing was bad and it took a long time to get hot water, dirty furniture and carpets in the hallway and room, air conditioning broken in the lobby, monument sign in front of the property was laying on the ground, rusty tub, heavy “skunk weed” smell in the hallway and the bar and restaurant were sub-par as compared to other Hilton Garden Inns. I should have paid more attention to the previous reviews. I would not recommend the hotel at all, in fact Hilton should close this location!
Stayed 1 night in May 2025

8/10 Good

Nathaniel

Stayed 1 night in May 2025

10/10 Excellent

Melanie, Frisco

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t work, water came out of the faucet yellow, front desk staff was rude. Laundry facilities did not work, and a dog in the room next to me barked the entire time I was there. Hands down worst Hilton I have ever been to.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closeness to the interstate, rusty bath tubes
Stayed 3 nights in May 2025

10/10 Excellent

Jarrett

Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Room was dirty. Shower had mildew/mold. Towels had a funny, not clean, smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shelton

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be operating in the current condition of the building. Leaky HVAC, bugs falling out of the vents on to beds, rusted showers, poor quality control & maintenance, pee stains on the mattresses with no zipper covers, stained linens, musty, moist air in the rooms, broken A/C, NO TOWELS OR WASHCLOTHS... the list just kept growing. This needs to be shut down for renovation. It is a disgrace to the Hilton brand.
Stained, worn furniture
Rusted bathtubs with paper/stickers covering
Stained, worn furniture
Poor maintenance
Stayed 2 nights in Apr 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Staff & service
The bath water was brown. One elevator was broken. Shower head was leaking. Dog was barking.
Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff , close to everything

6/10 Okay

Girishwar, Lewis Center

Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Girishwar Arumugham, Lewis Center

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and can use an upgrade . The carpets are really dirty , for the money that they are charging. The staff are super nice . Safe and Easy access to highways .
Stayed 3 nights in Apr 2025

6/10 Okay

olivia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025