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Quality Inn

2.5 out of 5.0

Recent guest reviews

First let me say,the hotel is clean,with nice rooms.Then there's the employees,I'm eating breakfast up front and the janitor walks in,room full of people eating,Yanks the top off the trash cans and proceeds to change them,the smell filled the room! Then Yanks out a spray bottle and starts pumping! Great while everyone was eating! I told the girl at the front desk that I would call her shortly to let her know if I was definitely checking out,20 minutes later I called back,and my room was already being cleaned,not available,and got told that 3 o'clock was checking in time! I drive a truck,do not work 9 to 5, so she moves me upstairs! Come on owners,I stay in hotels 10 months a year,ever thought about training your employees?She had no idea what she was doing,besides sitting in the corner in la la Land! Lot of good it does to be a platinum member!

Horrible experience! After checking in at 1 AM, the first room I was given had someone's belongings still in the room. After walking back to the front desk, I was provided room number two. This room had no functioning air conditioning! I decided to cut my losses, and just get a refund, and drive further to another hotel. I was able to make it to Clinton Mississippi, where I stayed in a fantastic Fairfield Inn. Find another hotel, there are too many other hotel choices to have to deal with this type of miserable experience.

The room was comfortable, the bathtub was stained but clean. The beds were comfy. The room was clean.The price was average. The breakfast was good, waffles, eggs sausage, yogurt, cereal, variety of juices and coffee. The hotel staff were wonderful!! I would like to give a 3.5 but that isn't an option. I feel like the staff made this place better than average but the overall hotel was average.

This is my first trip to Monroe and I know work will bring be back. This property is not located around anything ( no place to get food or anything else you might need). Only one place delivers Domino's and that's it. As for the hotel well I think I will try another place on the next trip. The hotel was clean in appearance out side but the rooms are in need of repair in my room the door lock plate needed some screws (interfered with the door closing). The ceiling was peeling off in several places and the water never got hot enough for me to have to add cold. Everything in the room did work and the beds were ok. The staff were courteous at check in and check out.

Stayed here on the way to Austin TX . Staff was nice beds were great room was small but Very clean. A good value.close to resturants and shopping centers got a great dinner delivered by Chef taxi from catfiish Charlies

This location was given 3.5 stars and I agree with that rating. Location was convenient to Interstate 20. Room was clean and quiet. I consider this location a good value and would stay again if I was in the area.

After reading the last review I'm wondering why the pool 🏊 was in such condition. I didn't use the pool but my room was near it. Hopefully that situation is addressed & rectified because I know what it's like to have disappointed kiddos.😒 I didn't see any cockroaches in my room anywhere but I do hope that concern is addressed. I had a very nice room & it was very nice & clean & the bed was so comfy. I had a king bed handicap accessible room. It was very nicely decorated & very comfortable & cozy. The AC unit worked very well & the shower 🚿 was amazing after a 14 Hr drive I was glad to be there. I arrived around 9pm & did notice some questionable guests on the premises but I did not experience any issues or problems while there. So, maybe that should be addressed too. I didn't venture out during the night but I did go out to eat for breakfast 🍳 as I was in a hurry. The hotel offered ham, eggs, & biscuits as well as other items in the morning when I checked out. The staff were very nice, friendly, polite, & helpful. I can't say anything but good about them😊 I'd highly recommend this as an overnight stay & I do hope all the issues raised by the disappointed reviewer before me are addressed. Good luck, stay safe, & happy travels πŸ›£πŸš—πŸ’¨πŸš§πŸš¦πŸ˜

We used priceline name your price and got a good price but were disappointed. After 12 hrs of driving all our 3 kids wanted to do was swim. We excitedly jumped into suits and headed to the outdoor pool. I was shocked to see white fuzzy mold like gunk floating on top bubbling and festering. We had three disappointed kids and headed back to our room pass g quite a few shady patrons on the way. Beds were lumpy room was tiny and needed updating. Woke the next morning to a roach crawling out of my makeup bag left on the bathroom counter. Hotel not in the best of areas all around disappointed.

Very professional and hospitable staff. Great room, nicely appointed and quiet. I was impressed most with the staff and the security, even in the parking lot. One highlight was BACON on the hot breakfast menu and the southern style cooking. Close to many excellent restaurants and shopping.

Showed up early in the rain expecting to wait to check in, but the guy at the front desk was very accommodating and nice. Allowed me to check in early and he let me park my bike under the covered area in the breeze way out of the rain. Would definitely stay again.

1407 Martin Luther King Jr. Drive Monroe LA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Quality Inn is located within a few miles (5 km) of Pecanland Mall and Louisiana Purchase Gardens and Zoo. This 66-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. University of Louisiana at Monroe is also 2.8 mi (4.5 km) from the hotel, which is near the airport.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All 66 air-conditioned accommodations feature separate bedrooms. Guests can expect 27-inch flat-screen TVs with cable channels and video-game consoles, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

At Quality Inn, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 252 reviews