Holiday Inn Express & Suites W. Monroe2.5 out of 5.0
Recent guest reviews
The hotel was dated but clean. Beds and pillows were comfortable. Only problem was that the air and heat was so noisy that we couldn't keep it running. The breakfast was okay. You want me to say more but I can't think of anything else
1-The elevator mechanism was making enough noise to make us nervous. 2-The breakfast attendant was NOT keeping up, and it was a slow Sunday morning. 3-One of the maids walked into our room without knocking - well before we checked out. Management needs to pay some attention!
EXCELLENT HOTEL!! HIGHLY RECOMMEND!! After an awful experience staying in another Holiday Inn Express for a week in a different city, my hope in this brand was restored after staying here for just one night. Amazing customer service and a beautiful hotel in fantastic condition. Thanks to all! And a special shout out to Jessica - night shift desk attendant - who was incredibly helpful and went way above and beyond.
Since this is a fairly new location it is very nice and clean. Rooms are large and amenities are very nice. Friendly staff and all the stuff you expect at HIE. Prices are good as is the location. Only complaint is a lot of cars parked under the awning and left there (not just checking in). Not sure if its staff or guests but it makes navigating a check in challenging especially if one has any physical challenges. Staff could/should address this and then you get 5 stars.
We stayed for my husband's business but it was pleasure for me. Beautiful hotel, extremely nice & clean. Comfortable beds & great service! Also the added benefit of shopping nearby. I would highly recommend to anyone coming to this area to make this their hotel🙂
We stayed at Holiday Inn Express in West Monroe, Louisiana on December 2, 2017. I liked everything about this motel. Location is on west side of town close to restaurants and shopping. This motel is relatively new. The rooms where clean. The breakfast was a typical HI Express breakfast, but I like those. The room rate was a little high, but I used some points to lower the rate. I would stay again and can recommend this HI Express.
Excellent overall. Our room was very clean & roomy. Ac worked very well! We had 2 Queen beds -very comfortable. Frig & microwave both worked great! Friendly front desk staff. Free breakfast-egg cheese omelets, Mexican omelets, boiled eggs, pancake machine, ham, turkey & pork sausage, biscuits & gravy, Muffins, toast, bagels, yogurt, 4 cereals, oatmeal, coffee , orange apple cranberry juice, coffee, chocolate milk & white milk, + more. Outdoor pool gated. Workout room. More expensive than other hotels nearby. Very clean!
Unfortunately, I wasn't able to attempt to make reservations at this location. I just called literally five minutes ago and the phone rang for ten minutes, no one answered nor has anyone attempted to return my call. This is a distasteful first appearance from a company of this magnitude. Maybe there needs to be some tweaking done to the daily operations and training of employees. Needless to say, this establishment will not receive my business.
Excellent location near restaurants. Clean rooms and friendly staff. I booked a standard King and upon my arrival was booked into a king suite with a couch and two televisions. Cofee pot n room. Excellent Breakfast.
I stayed here on a work visit. The staff at this Holiday Inn were extremely friendly! The room was clean and the bed was comfortable. I will definitely stay at this Holiday Inn again the next time I'm in town!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located 1.1 mi (1.7 km) from Ike Hamilton Expo Center, Holiday Inn Express & Suites W. Monroe is within a 15-minute drive of Pecanland Mall. This 88-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Duck Commander and West Monroe Convention Center are also nearby.
Free buffet breakfast is included with your stay.
Holiday Inn Express & Suites W. Monroe's 88 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and free bottled water are also available.
Guests of Holiday Inn Express & Suites W. Monroe have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
44.0% of guests recommend this hotelTotal of 139 reviews