At first look, the place was very nice, but the Owner's response was lacking in the face of our issues. We have been happy VRBO customers for years and we've come to expect better...
1. The kitchen was under stocked, and while they did respond to some requests, we weren't fully satisfied. For instance, they never provided dishwasher pods.
2. The clothes washing machine didn't work, which we found out the hard way.
3. During our week, we had to chase down and kill several good sized cockroaches. This news didn't seem to phase the agent. A few days after our departure I found a dead cockroach in one of my pant pockets.
In sum, we have come to expect more concern and consideration over such problems.