I really enjoyed my stay, room was very comfortable.

Great Service from Claudia at front desk.

Nighttime desk Clerk Louis was a rude unprofessional individual who has no business attending customers..he has almost single handedly convinced me to never go to another Best Western again.. however the rest of the staff more than made up for his ignorance, so that will not be the case. Should that person be there on another stay, I will find another hotel instead.

Helpful staff, Cleanliness throughout the hotel I definitely recommend

Friendly people. Only issue was that side door lock would not always accept key.

The front desk staff was very welcoming and had a great sense if humor! They set the tone for the whole trip. Was very pleased.

Hotel was very clean. Staff was very nice.

For the location in Miami, the property was in a great location. Near restaurants, major highways, etc... The pool was decent, not great....could’ve used more sun bathing areas near/around pool.

Good for a nights stay would come back pizza at pappa Johns was great

Decent property, I checked in as it was the closest one to where I was that night after a long day traveling. It was a decent price but was not that much cheaper than a Hilton that was just a few extra miles away but I was too tired to go there. Still, decent price, though I was only checking in late at night. Very nice desk staff. Clean place. Free parking on site was a big bonus. I often miss Breakfast but it was included here. It was typical but still a cost saving benefit for those who eat breakfast regularly. Room was decent, bed mattress was a bit dippy on the sides. Irritating loud bell sound of elevator doors opening is loud enough to wake up people. I just also had horribly noisy people in the next room which is not the hotel's fault. They immediately sent someone to tell the people arguing in the corridor to go to their rooms. Plenty of USB and good lighting, fridge in the room. The hot water was disappointing, since a hot shower after a long day requires one to relax but this hotel's was barely warm. There were a couple of other elements to the hotel where you can see they are trying to save costs at the expense of quality, but no show stoppers. Hope this helps you stay here. But don't take all the rooms in case I need to be back. LOL. And, keep in mind, those room walls are too thin.

The shower never got hot, my room was by the elevator. Lame.

I didn’t like it. It needs to be remodeled. The bed is so uncomfortable

Everything was excellent! Staff was so nice and accommodating