The front desk staff was very welcoming and had a great sense if humor! They set the tone for the whole trip. Was very pleased.
Hotel was very clean. Staff was very nice.
For the location in Miami, the property was in a great location. Near restaurants, major highways, etc... The pool was decent, not great....could’ve used more sun bathing areas near/around pool.
Good for a nights stay would come back pizza at pappa Johns was great
Decent property, I checked in as it was the closest one to where I was that night after a long day traveling. It was a decent price but was not that much cheaper than a Hilton that was just a few extra miles away but I was too tired to go there. Still, decent price, though I was only checking in late at night. Very nice desk staff. Clean place. Free parking on site was a big bonus. I often miss Breakfast but it was included here. It was typical but still a cost saving benefit for those who eat breakfast regularly. Room was decent, bed mattress was a bit dippy on the sides. Irritating loud bell sound of elevator doors opening is loud enough to wake up people. I just also had horribly noisy people in the next room which is not the hotel's fault. They immediately sent someone to tell the people arguing in the corridor to go to their rooms. Plenty of USB and good lighting, fridge in the room. The hot water was disappointing, since a hot shower after a long day requires one to relax but this hotel's was barely warm. There were a couple of other elements to the hotel where you can see they are trying to save costs at the expense of quality, but no show stoppers. Hope this helps you stay here. But don't take all the rooms in case I need to be back. LOL. And, keep in mind, those room walls are too thin.
The shower never got hot, my room was by the elevator. Lame.
I didn’t like it. It needs to be remodeled. The bed is so uncomfortable
Everything was excellent! Staff was so nice and accommodating
Friendly staff and comfy bed made my stay excellent
Rooms very clean, excellent staff, very good breakfast
This property is too old and is expensive for the quality
nice hotel, a lot of restaurants around with dif food
I love the easy to check in and check out. Very clean rooms
Great customer service. Let us check in 5 hours early without additional fees.
Nice hotel near a great area. Comfy beds that you can sleep in for hours. Nice breakfast and over all nice time.
Best Western Plus Kendall Hotel & Suites is located 2.8 mi (4.6 km) from Arcade Odyssey and within a 10-minute drive of Zoo Miami. This hotel has 120 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
The onsite restaurant is perfect for a quick bite to eat.
All 120 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free newspapers.
Guests of Best Western Plus Kendall Hotel & Suites have access to an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
The front desk staff was very welcoming and had a great sense if humor! They set the tone for the whole trip. Was very pleased.
We appreciate the rating! Thank you for staying with us
Hotel was very clean. Staff was very nice.
We are glad to have met your expectations. Thank you for staying with us
For the location in Miami, the property was in a great location. Near restaurants, major highways, etc... The pool was decent, not great....could’ve used more sun bathing areas near/around pool.
Hi Jennifer, We are glad to have met your expectations during your recent stay. Thank you for staying with us.
Good for a nights stay would come back pizza at pappa Johns was great
We appreciate the rating. Thank you for staying with us.
We appreciate the rating! Thank you for staying with us
Decent property, I checked in as it was the closest one to where I was that night after a long day traveling. It was a decent price but was not that much cheaper than a Hilton that was just a few extra miles away but I was too tired to go there. Still, decent price, though I was only checking in late at night. Very nice desk staff. Clean place. Free parking on site was a big bonus. I often miss Breakfast but it was included here. It was typical but still a cost saving benefit for those who eat breakfast regularly. Room was decent, bed mattress was a bit dippy on the sides. Irritating loud bell sound of elevator doors opening is loud enough to wake up people. I just also had horribly noisy people in the next room which is not the hotel's fault. They immediately sent someone to tell the people arguing in the corridor to go to their rooms. Plenty of USB and good lighting, fridge in the room. The hot water was disappointing, since a hot shower after a long day requires one to relax but this hotel's was barely warm. There were a couple of other elements to the hotel where you can see they are trying to save costs at the expense of quality, but no show stoppers. Hope this helps you stay here. But don't take all the rooms in case I need to be back. LOL. And, keep in mind, those room walls are too thin.
Dear IMRAN, Thank you for providing us with feedback regarding your recent stay. We do look forward to meeting you during your next visit!
We appreciate the rating! Thank you for staying with us
The shower never got hot, my room was by the elevator. Lame.
We are sorry to hear about the water temperature. Were you able to inform our staff in order to rectify the matter. Your comments are important to us and I appreciate the feedback. Thank you for staying with us
I didn’t like it. It needs to be remodeled. The bed is so uncomfortable
We apologize for not being able to meet your standards. Check back with us in a couple of months. I'm sure you'll be pleased with our upcoming new look
We are pleased to know that our staff provided you with a pleasant experience. Thank you for staying with us