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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Hotel in West Memphis with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Cafe
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Baptist Memorial Hospital Crittenden
    ‪13 min walk‬
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Horton Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

West Memphis

Located within a mile (2 km) of Baptist Memorial Hospital Crittenden, Holiday Inn Express and Suites West Memphis by IHG is within 2 miles (3 km) of Horton Park. This 84-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital Crittenden - 13 min walk - 0.7 miles
  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Horton Park - 2 min drive - 1.6 miles
  • Worthington Park - 2 min drive - 2.0 miles
  • Willie Mae Rowe Park - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪William's Bar-B-Q - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪The Grind Coffee Bar - ‬5 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with free breakfast and a 24-hour fitness center
Holiday Inn Express and Suites West Memphis by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Breakfast included
  • Parking included
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Jan 1 - Jan 2, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

Are free cancellation options available at Holiday Inn Express and Suites West Memphis by IHG?

Holiday Inn Express and Suites West Memphis by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Holiday Inn Express and Suites West Memphis by IHG?

This hotel is located in West Memphis, close to Southland Casino Racing, Hernando de Soto Bridge, and Horton Park. You'll also find Mississippi River and Colonial Park within a short drive.

Will I be able to park at Holiday Inn Express and Suites West Memphis by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express and Suites West Memphis by IHG feature a casino at the property?

No, Holiday Inn Express and Suites West Memphis by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites West Memphis by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Holiday Inn Express and Suites West Memphis by IHG?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillow menu as well as a seasonal outdoor pool.

Does Holiday Inn Express and Suites West Memphis by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express and Suites West Memphis by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites West Memphis by IHG offers free full breakfasts each morning though there is no restaurant.

Does Holiday Inn Express and Suites West Memphis by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites West Memphis by IHG.

Are there connecting rooms at Holiday Inn Express and Suites West Memphis by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express and Suites West Memphis by IHG?

The closest major airport to Holiday Inn Express and Suites West Memphis by IHG is Memphis International Airport (MEM), which is 17.3 mi away (23 minutes by car).

Are there rooms with balconies at Holiday Inn Express and Suites West Memphis by IHG?

No, at Holiday Inn Express and Suites West Memphis by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 820 reviews
Rating 8 - Good. 207 out of 820 reviews
Rating 6 - Okay. 67 out of 820 reviews
Rating 4 - Poor. 36 out of 820 reviews
Rating 2 - Terrible. 28 out of 820 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

brian

Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Aug 2025

10/10 Excellent

Autumn

Stayed 1 night in Aug 2025

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet though close to I40. Friendly staff and helpful. Breakfast was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
I loved that it was easy to find pff the interstate. Room was very nice and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully clean & restful

We were returning home to Kentucky following a visit with family in Texas. We were greeted very personably by the front desk ladies and quickly checked in. Our room was spacious and scrupulously clean everywhere. We were very pleased to see that the top sheet & comforter were SEPARATE, so one could cover up with the lighter sheet if preferred. Everything worked well, including the lights, TV, and A/C. The bathroom was well supplied with good quality hygiene items. It was very clean and well-lit. Although the hotel was right on the highway, the noise of the trucks & traffic did not bother us. We got a restful night's sleep. The morning breakfast was great! Many options for however one wanted to enjoy it. Everything tasted very good. We would be happy to return to this Holiday Inn Express in West Memphis if we're traveling again, and we would not hesitate to give it our highest rating and recommend it to all.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Shayla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was update, comfortable, & clean. I saw a few ants in room but we never ate in the room. We went out to eat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Blake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Machelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was spacious, clean, and had a nice view. Hotel was in a safe and convenient area.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Mark and Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cinnamon buns terrible sound proofing.

Noise from the interstate was so loud I had difficulty sleeping even with earplugs in and a white noise generator going. If I had known that it was going to be so bad I would have asked for s room away from the highway.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Angelita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and property is kept up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the noise from the freeway. Non stop all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Curtistine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience with my staff i felt very happy and peaceful. Will be back soon i love your hotel
Stayed 1 night in Jul 2025

6/10 Okay

Becky A

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Facilities need some attention

We were put in the same room on our return trip as 2 weeks earlier. Sink was very cracked and cracks were stained. Toilet seat was chipped and carpet very stained by the closet. Maintenance needs should be given much attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

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