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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Free daily full breakfast
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Baptist Memorial Hospital Crittenden
    ‪13 min walk‬
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Willie Mae Rowe Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Southland Casino Hotel

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  • Pet friendly
  • Parking included
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9.0 out of 10, Wonderful, 1,805 reviews
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The price is $124
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

West Memphis

Within a short walk of Baptist Memorial Hospital Crittenden, Holiday Inn Express and Suites West Memphis by IHG is within 2 miles (3 km) of Willie Mae Rowe Park. This 84-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital Crittenden - 13 min walk - 0.7 miles
  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Horton Park - 2 min drive - 1.6 miles
  • Worthington Park - 2 min drive - 2.0 miles
  • Willie Mae Rowe Park - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 11 min drive
  • Memphis International Airport (MEM) - 29 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Wade-n-Pop's - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Ignite Steakhouse - ‬5 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Holiday Inn Express and Suites West Memphis by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Comfort Suites West Memphis I-40 I-55
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,001 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

Are free cancellation options available at Holiday Inn Express and Suites West Memphis by IHG?

Holiday Inn Express and Suites West Memphis by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis by IHG?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis by IHG on Apr 19, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express and Suites West Memphis by IHG?

This hotel is located in West Memphis, close to Southland Casino Racing, Hernando de Soto Bridge, and Willie Mae Rowe Park. You'll also find Mississippi River and Marion Sports Complex within a short drive.

Will I be able to park at Holiday Inn Express and Suites West Memphis by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express and Suites West Memphis by IHG feature a casino at the property?

No, Holiday Inn Express and Suites West Memphis by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites West Memphis by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

Is Holiday Inn Express and Suites West Memphis by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillow menu as well as a seasonal outdoor pool.

Does Holiday Inn Express and Suites West Memphis by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express and Suites West Memphis by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites West Memphis by IHG offers free full breakfasts each morning though there is no restaurant.

Does Holiday Inn Express and Suites West Memphis by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites West Memphis by IHG.

Are there connecting rooms at Holiday Inn Express and Suites West Memphis by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express and Suites West Memphis by IHG?

The closest major airport to Holiday Inn Express and Suites West Memphis by IHG is Memphis International Airport (MEM), which is 17.4 mi away (29 minutes by car).

Can I book a room with a balcony at Holiday Inn Express and Suites West Memphis by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express and Suites West Memphis by IHG.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 852 reviews
Rating 8 - Good. 210 out of 852 reviews
Rating 6 - Okay. 68 out of 852 reviews
Rating 4 - Poor. 37 out of 852 reviews
Rating 2 - Terrible. 30 out of 852 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're on a family road trip and had a "spillage issue" that required laundering a big body pillow that couldn't be done in a standard washer/dryer. The staff went above and beyond to help us get it clean and dry using their commercial laundry machine. They were incredibly kind and super helpful! So thankful!!
Stayed 1 night in Mar 2026

10/10 Excellent

Aziz, Kissimmee

Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, the staff was friendly, check in/out was seamless. The thing that stood out the most though was the breakfast. We met Ms. Lisa, who was responsible for the breakfast. She made, by far, the best hotel breakfast we have had. It tasted like we were eating at home. Everything was seasoned, well cooked, and the area was spotless. We would 100% stay there again, especially if Ms Lisa was cooking.
Stayed 1 night in Jan 2026

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

marni

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Kourtney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great; comfortable bed. Dinning room hostess were so nice and courteous!
Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room phone did not appear to be connected.
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 1 night in Dec 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first room (102) had a malfunctioning toilet but the staff immediately reassigned me to another (402). Very good work on their part.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Dec 2025

6/10 Okay

Daryl

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, China Spring

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly! Very clean and tidy property 👌
Stayed 1 night in Dec 2025

8/10 Good

LeAndrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Felt comfortable and safe. Quiet. Got a great nights sleep. Staff was accommodating and helpful. Gave breakfast a low rating only because it was a grab bag since it was a holiday and breakfast wasn’t the normal service, but I understand. I appreciate their effort in producing healthy options like yogurt and fruit.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay everything was nice good breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Jill

Traveled with family
Liked: Staff & service, amenities
In my opinion the rooms could use a good scrubbing. They were cleaned but dingy
Stayed 1 night in Nov 2025

8/10 Good

Joyce

Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hari Naga Sai Kiran

Liked: Cleanliness
Stayed 1 night in Nov 2025

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