Four Points by Sheraton Memphis East

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Reception
Point of interest
Daily buffet breakfast (USD 12.95 per person)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Graceland
    ‪18 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Lichterman Nature Center is within 2 miles (3 km) of Four Points by Sheraton Memphis East while other popular attractions such as Audubon Park are within 3 miles (5 km). This 124-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Memphis Botanic Garden - 7 min drive - 4.0 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.1 miles
  • Memphis Zoo - 16 min drive - 11.6 miles
  • Graceland - 18 min drive - 14.0 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Panda Express - ‬8 min walk
  • ‪Red Koi Japanese Cuisine - ‬11 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Four Points by Sheraton Memphis East

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests of Four Points by Sheraton Memphis East have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Memphis East?

Four Points by Sheraton Memphis East offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Oct 19, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Memphis East?

This hotel is located in Memphis, close to Memphis Botanic Garden, TPC Southwind, and Dixon Gallery and Gardens. You'll also find Lichterman Nature Center and Theatre Memphis within a short drive.

Is there parking available at Four Points by Sheraton Memphis East?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Memphis East have a casino on the premises?

No, Four Points by Sheraton Memphis East doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Memphis East?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Four Points by Sheraton Memphis East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a restaurant.

Does Four Points by Sheraton Memphis East have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Memphis East have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Memphis East serves buffet breakfast for a surcharge each morning at The Cafe.

Will Four Points by Sheraton Memphis East allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Memphis East though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton Memphis East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Memphis East?

The closest major airport to Four Points by Sheraton Memphis East is Memphis International Airport (MEM), which is 11.2 mi away (15 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Memphis East?

No, at Four Points by Sheraton Memphis East, there aren't any guestrooms that list a balcony.

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel comfy pillows and bed will most definitely stay here again when in Memphis again
Stayed 2 nights in Jun 2025

8/10 Good

RICARDO martinez, memphis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place just a/c unit is loud at night
Stayed 3 nights in Jun 2025

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Violet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn D, Houston

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025

6/10 Okay

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
It was not convenient way to get in parking lot. Also there were few disable parking lot.
Stayed 1 night in Jun 2025

8/10 Good

April

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the complimentary water in rooms. No microwave in rooms.
Stayed 4 nights in Jun 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, amenities
The gentlemen at this front desk was cordial. Check-in took a little longer do to go to computer issues. Our room was nice and comfy. The location of the hotel was convenient to shopping and eating establishment. I would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to pay for breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in May 2025

6/10 Okay

Brian

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was tiny! There were lights outside that made their way through the shades. Staff was great and bed was comfortable, but the extra blanket I got was very yellowed (supposed to be white).
Stayed 2 nights in May 2025

2/10 Terrible

Terrel

Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were only given 2 bottles of water for 3 days
Stayed 2 nights in May 2025

6/10 Okay

Latrae

Stayed 1 night in May 2025

6/10 Okay

Zevontre

Business traveler
Disliked: Amenities, property conditions & facilities
Yeah, I will never stay here again. The employees were friendly and professional, but this place needs to be redesigned, refurbished, and renewed. It’s time. And if you recently had it refurbished you’re lying. Pictures are of a used face towel in the room I stayed at, when I checked in it was hanging up, there were no trash bags lining the bins, the water and coffee was not stocked. It felt like someone had used the room prior but the bed was made and everything else was skipped over. This is a Sheraton?
Stayed 1 night in May 2025

10/10 Excellent

Clarise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
There must have been a highschool basketball team or somwthing in town that weekend, as the hotel was over run with loud teenagers rubbing around the halls. Other than that, just an average hotel. Overpriced, but nothing particularly bad
Stayed 1 night in May 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

6/10 Okay

Muthukumar

Disliked: Cleanliness, property conditions & facilities
Bedsheets, Linen not washed, stains on them. Bath mat dirty and not washed
Stayed 1 night in May 2025

10/10 Excellent

Shateria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Samuel Edwards, Glen Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was perfect!
Stayed 1 night in May 2025