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Best Western Heartland Inn

2.5 star property

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Photo gallery for Best Western Heartland Inn

Free daily full breakfast
Terrace/patio
Fitness facility
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1416 Broadway Avenue East, Mattoon, IL, 61938
  • Place, Mattoon Peterson Park
    ‪2 min drive‬
  • Place, Mattoon City Hall
    ‪4 min drive‬
  • Place, Kinzel Field
    ‪6 min drive‬

Room options

1 King Bed,Non smoking,Microwave And Mini-Refrigerator,Wifi,Full Breakfast

  • Sleeps 2
  • Free WiFi

2 Queen Beds,Non smoking,Microwave And Mini-Refrigerator,Wifi,Full Breakfast

  • Sleeps 4
  • Free WiFi

Accessible - 1 Queen,Mobility Accessible,Roll In shower,Wifi,Non smoking,Full Breakfast

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mattoon

Located within 2 miles (3 km) of Mattoon Peterson Park, Best Western Heartland Inn places you within a few miles (5 km) of Mattoon City Hall. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mattoon Peterson Park - 2 min drive - 1.6 miles
  • Mattoon City Hall - 4 min drive - 2.9 miles
  • Kinzel Field - 6 min drive - 3.5 miles
  • Meadowview Golf Course - 11 min drive - 7.0 miles
  • Eastern Illinois University - 12 min drive - 11.0 miles

Getting around

  • Mattoon Station - 5 min drive
  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-Fil-A - ‬11 min walk
  • ‪Circle K - ‬6 min drive
  • ‪The Original Burger King - ‬5 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

Best Western Heartland Inn

Guests of Best Western Heartland Inn enjoy a gym, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free newspapers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

What can I see near Best Western Heartland Inn?

This hotel is located in Mattoon, close to Mattoon Peterson Park, Meadowview Golf Course, and Kinzel Field.

How much does it cost to stay at Best Western Heartland Inn?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Heartland Inn on Jul 5, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Heartland Inn?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Best Western Heartland Inn feature a casino?

No, Best Western Heartland Inn doesn't have a casino.

Is there an indoor pool at Best Western Heartland Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Heartland Inn?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a gym.

Does Best Western Heartland Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Heartland Inn have a restaurant that serves breakfast?

Best Western Heartland Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Heartland Inn allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Western Heartland Inn for a fee of USD 40 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Does Best Western Heartland Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Best Western Heartland Inn?

No, there aren't any guestrooms with balconies at Best Western Heartland Inn.

Best Western Heartland Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 290 out of 602 reviews
Rating 8 - Good. 161 out of 602 reviews
Rating 6 - Okay. 73 out of 602 reviews
Rating 4 - Poor. 44 out of 602 reviews
Rating 2 - Terrible. 34 out of 602 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yusif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was friendly and quick, room was spacious and comfortable, breakfast was delicious. Highly recommended!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling for personal. Room was clean and comfy! Staff was great! Breakfast was good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lucynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and fast. Our room was clean, the beds were comfy and the shower was hot. Breakfast was warm and delicious. The staff was amazingly friendly. We would stay there again if we find ourself in Mattoon.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, great breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind workers and excellent coffee!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, good breakfast selection, and friendly front desk staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shavada

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing, very clean and the staff were friendly and very welcoming. The breakfast was fresh. I will definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Breakfast was good and place was clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, amenities
Room was clean, breakfast was good and the interior looked to be freshly remodeled. Exterior of property could use a bit of a refresh though.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped for a quick overnight during a road trip.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
It was a decent place for an over night stay. They only have a Nescafé coffee machine that you have to wait in line for. It wasn’t working right so we should have used the small one in our room. It would make a lot of people happy if they had regular coffee carafes like every other hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

BOGUSLAW

Liked: Cleanliness, staff & service, amenities
Everything working great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pat & Dan

Location and friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
Had a wonderful stay. Clean room great service
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service
Staff was amazing
Stayed 1 night in May 2025
Verified

6/10 Okay

Cadence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind. The shower was making a very loud noise, getting loud as the water was hotter so I had to take a colder shower. One of the outlets by the bed for charging was not working.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was being worked on but it was a nice room. Would stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joe

Liked: Amenities
Very clean and easy check in.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rick

Liked: Amenities, property conditions & facilities
BW staff were very nice. Room was ok.
Stayed 1 night in Aug 2025