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Best Western Heartland Inn

2.5 star property

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Photo gallery for Best Western Heartland Inn

Free daily full breakfast
Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Fitness facility
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1416 Broadway Avenue East, Mattoon, IL, 61938
  • Place, Mattoon Peterson Park
    ‪2 min drive‬
  • Place, Mattoon City Hall
    ‪4 min drive‬
  • Place, Kinzel Field
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mattoon

Located within 2 miles (3 km) of Mattoon Peterson Park, Best Western Heartland Inn places you within a few miles (5 km) of Mattoon City Hall. This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mattoon Peterson Park - 2 min drive - 1.6 miles
  • Mattoon City Hall - 4 min drive - 2.9 miles
  • Kinzel Field - 6 min drive - 3.5 miles
  • Meadowview Golf Course - 11 min drive - 7.0 miles
  • Eastern Illinois University - 12 min drive - 11.0 miles

Getting around

  • Mattoon Station - 5 min drive
  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-Fil-A - ‬11 min walk
  • ‪The Original Burger King - ‬5 min drive
  • ‪Circle K - ‬6 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

Best Western Heartland Inn

Guests of Best Western Heartland Inn enjoy a gym, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free newspapers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Mattoon

Hampton Inn Mattoon

Mattoon Hampton Inn

Hampton Inn Mattoon Hotel Mattoon

Hampton Inn Mattoon Hotel

Hampton Inn Mattoon

Best Western Heartland Mattoon

Best Western Heartland Inn Hotel

Best Western Heartland Inn Mattoon

Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

What can I see near Best Western Heartland Inn?

This hotel is located in Mattoon, close to Mattoon Peterson Park, Meadowview Golf Course, and Kinzel Field.

How much does it cost to stay at Best Western Heartland Inn?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Heartland Inn on May 24, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Heartland Inn?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Best Western Heartland Inn feature a casino?

No, Best Western Heartland Inn doesn't have a casino.

Is there an indoor pool at Best Western Heartland Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Heartland Inn?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a gym.

Does Best Western Heartland Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Heartland Inn have a restaurant that serves breakfast?

Best Western Heartland Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Heartland Inn allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Western Heartland Inn for a fee of USD 40 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Does Best Western Heartland Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Best Western Heartland Inn?

No, there aren't any guestrooms with balconies at Best Western Heartland Inn.

Best Western Heartland Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 278 out of 577 reviews
Rating 8 - Good. 157 out of 577 reviews
Rating 6 - Okay. 70 out of 577 reviews
Rating 4 - Poor. 42 out of 577 reviews
Rating 2 - Terrible. 30 out of 577 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sadie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. The hotel was literally falling apart all around. The elevator look like it had been flooded, the panels in it were warped and bowed from all directions. There were paint chips all over the floor throughout, the rooms, the bathroom doors did not shut,. The room pieces of the walls were falling apart. There was a loud and very strong, salamander heater going in the lobby. The pool was not working, apparently for years now but still advertise the hotel. The bathrooms the tubs were peeling, to the point wjere metal could be seen, neyond rust. Just awful, we ended up sleeping in our car, no other hotels were available.
Stayed 1 night in Jan 2026

10/10 Excellent

Keaton

Stayed 3 nights in Jan 2026

6/10 Okay

Angela

Stayed 2 nights in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind workers and excellent coffee!
Stayed 1 night in Dec 2025

2/10 Terrible

YESENIA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nice from the outside, but once inside it was dirty and had an unpleasant smell. I did not feel safe—the door jamb appeared to be broken and poorly repaired. My room was dirty, and despite turning on the heater, it remained cold. The heater was blowing cold air instead of warm. To make matters worse, a pipe burst and alarms went off at 2 a.m. and again at 7 a.m. This is by far the worst hotel I have ever stayed in, and that says a lot since I travel frequently for work.
Stayed 2 nights in Dec 2025

6/10 Okay

Cadence

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind. The shower was making a very loud noise, getting loud as the water was hotter so I had to take a colder shower. One of the outlets by the bed for charging was not working.
Stayed 1 night in Dec 2025

10/10 Excellent

Hailey

Stayed 3 nights in Dec 2025

8/10 Good

Skyler

Stayed 1 night in Dec 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, amenities
Room was clean, breakfast was good and the interior looked to be freshly remodeled. Exterior of property could use a bit of a refresh though.
Stayed 1 night in Dec 2025

4/10 Poor

Lita

Liked: Staff & service, amenities
Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.
Stayed 1 night in Nov 2025

10/10 Excellent

Efehan

Stayed 1 night in Nov 2025

10/10 Excellent

Cristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, good breakfast selection, and friendly front desk staff.
Stayed 1 night in Nov 2025

10/10 Excellent

javier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Breakfast was good and place was clean
Stayed 1 night in Nov 2025

10/10 Excellent

BOGUSLAW

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything working great
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff was delightful. When I thought I'd lost my water cup, they helped me look and offered one that had been left long ago. I found mine under the car seat where it had rolled! The breakfast was good, hot and plentiful. Mandy (I think) was funny and helpful. A good experience!
Stayed 3 nights in Nov 2025

4/10 Poor

Allison

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was what looked like a poop stain on the carpet, the smoke detector light in the middle of the room kept blinking and was insanely bright, there was a crazy slant to the floor from the door to the far wall, the bathtub was painted and the paint was peeling, the tub was very slow to drain, and there was toothpaste on the sink faucet.
Stayed 2 nights in Nov 2025

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Shavada

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing, very clean and the staff were friendly and very welcoming. The breakfast was fresh. I will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great staff, great breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2025

4/10 Poor

Jarred

Stayed 2 nights in Aug 2025

4/10 Poor

Troy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The floor is sinking away in room 313. All the furniture is leaning as the floor slopes from both walls to the center of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.
Stayed 2 nights in Sep 2025

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