Comfort Suites Mattoon2.5 out of 5.0
Recent guest reviews
We were made to feel at home right away. All staff was friendly and helpful. I want to specially acknowledge Ms Alice and Diana. They were keeping the breakfast stocked and were SO great. Hotel was clean and we really enjoyed the pool and hot tub.
I was pleasantly surprised! This is a very clean and nice hotel to stay at. I was told it was 20 years old but had been renovated and is just as nice if not nicer than more expensive hotels in the area. I did not hear traffic noise nor the hall noise usually heard in mornings. I would definitely stay there again.
We stayed one night! Customer service was wonderful! I was greeted by name when I arrived and had never stayed here before. Breakfast was good and multiple choices. Kids loved the small waffles. The only thing could have made this stay better is the pillows. What is up with hotels going to square pillows? Would definitely stay again.
Stayed here for 2 nights Dec 2017 for baseball camp at EIU. Excellent stay, the suite was clean and comfortable. Enjoyed having 2 TVs and the extra living area. The breakfast was great. Front desk staff was helpful and friendly. I would stay here again without hesitation.
Typical of this brand of the Choice family, clean, quiet, comfortable. The staff was nice and friendly/helpful. Room was large and well equipped. Easy to find from I-57. If i'm ever up this way again I'll probably stay here again.
We stayed one night for a family wedding. The room was clean. The hotel was sold out but did not feel overcrowded. Close to restaurants. Breakfast was decent. My daughter enjoyed the pool and hot tun. I would stay here again.
I stayed here on a family trip while visiting EIU. It is only about 10 minutes from campus. As a Marriott person, when I need to stay at somewhere other than a Marriott I get concerned because I don't know what to expect - however Comfort Suites far exceeded my expectations and I will definitely be staying here on return trips. The room we had was a suite and it had 2 queen beds in one room as well as a pull out sleeper in another room. Perfect for my family for 4 as it also had 2 TVs which is great when you have a husband who enjoys sports center and mystery shows and kids who prefer Nickelodeon. There are many places to eat nearby - not the least of which was the Japanese steak house, Fujiama which is across the parking lot. That place was great. There is also a Steak and Shake right next door. The room was very large and clean and the staff was friendly. I took my son to the pool and while it was clean and nice, was pretty small. The hot tub only fits 4 people so that was a little strange as there was a family using it and we kind of plopped down like "oh hello!..." We made a few new friends so it was fine, I just never saw such a small hot tub at a hotel before. It was nice and hot though so that was good! We had no issues with noise or anything. They do offer free breakfast, like other hotels with free breakfast it was "fine" the biscuits and gravy were pretty good. Would definitely stay here again.
We stayed as an overnight stay on the way up to WI. The check-in process took a little bit of time due to their systems, but the front desk clerk was super nice about it. The room was clean and spacious (king). The bed was fairly comfortable. The breakfast was standard with a choice of hot and cold items but the biscuits were a bit hard. Checkout was a breeze. Overall a good stay at a good hotel. Would stay again if I'm in the area.
My room is a suite, of course and these are very nice. They are up to date, very clean, a fridge, microwave, great Wi-Fi signal, complimentary breakfast, and are helpful at the front desk. And it is in a good section of the town; also some restaurants and businesses nearby for convenience.
We have stayed here several times and I think I even wrote a good review before. I'm concerned with the change we experienced this last visit. I hope it was because we stayed on the 3rd floor for the first time, or maybe just a bad day for the hotel. The front desk clerk at check in was very helpful. I have no complaints with her. She gave us a room on the 3rd floor. My husband used the restroom and he found the toilet was not flushed and not so nice stuff in it. So obviously the toilet was not cleaned. Was the rest of the room cleaned? We mentioned this to the front desk clerk and she gave us a different room across the hall. The water temperature in the shower never got past warm. This was both in the evening and in the morning. The floors were slippery. I don't know why. If the floor wasn't carpeted, it was slippery. What is going on with our favorite Mattoon hotel?
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within 2 miles (3 km) of Mattoon Peterson Park, Comfort Suites Mattoon places you within a few miles (5 km) of Mattoon City Hall. This 70-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Kinzel Field is also within a 15-minute drive of this Mattoon hotel.
Free full breakfast is served each morning from 6 AM to 10 AM.
All 70 air-conditioned rooms provide MP3 docks, sofa beds, and microwaves. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests staying at Comfort Suites Mattoon enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 92 reviews