Comfort Suites Mattoon2.5 out of 5.0
Recent guest reviews
We have stayed here several times and I think I even wrote a good review before. I'm concerned with the change we experienced this last visit. I hope it was because we stayed on the 3rd floor for the first time, or maybe just a bad day for the hotel. The front desk clerk at check in was very helpful. I have no complaints with her. She gave us a room on the 3rd floor. My husband used the restroom and he found the toilet was not flushed and not so nice stuff in it. So obviously the toilet was not cleaned. Was the rest of the room cleaned? We mentioned this to the front desk clerk and she gave us a different room across the hall. The water temperature in the shower never got past warm. This was both in the evening and in the morning. The floors were slippery. I don't know why. If the floor wasn't carpeted, it was slippery. What is going on with our favorite Mattoon hotel?
Stayed here for one night while visiting some friends in Mattoon. Made the reservation by phone while traveling and was very impressed with the friendliness of the person I talked with. Stayed in a king suite; everything was very clean. The breakfast was very good. Located in a good area close to everything. There are complimentary cookies and popcorn! The friendly staff is the best I have ever encountered! I definitely recommend this hotel!
This hotel is close to I-57. It is comfortable and clean. The breakfast is of very good quality. This hotel is a very good, consistent value. We stopped going north and liked this hotel so much we stopped again coming back south. The front desk staff was kind and helpful.
Pros: Beautiful clean room. Comfy bed. Quiet location. Decent breakfast. Cons: In the middle of our road trip, we stayed here as a halfway point. We chose this hotel for their hot tub. I even called a few days before to confirm it was working. It didn't work, no jets. Very disappointing. The morning staff was not very friendly. At check out, I was not ask how my stay was.
We stayed here with a small group of high school students. We checked in pretty late (around 10:30PM). The rooms were large and spacious with plenty of room for students. It was quiet as well. The breakfast was nice and hot and some good and varied choices - waffles, sausage, fruit, biscuits, eggs, breads, cereals, etc. The dining area was average size. The staff was friendly and helpful. This will be our "go to" place for our yearly tournament in this area.
The staff is super friendly. The rooms are very very nice. I like the U shaped couch in room as well. WIFI, Cable TV and very clean and comfortable beds. This was better than a lot of the hotels we stay at...would def look for this hotel chain in the future!!
We always stay at the Comfort Inn in Mattoon they have great staff ,breakfast is good hot and always fresh and plenty of it !!! The pool is clean ,the jucuzzi is clean and hot very clean and spacious rooms LOVE IT!!!!
This is a great place to stay when in the Mattoon/Charleston, IL area. Conveniently located just off I 57 with several restaurants close by. The staff are all very friendly with cookies to greet you at check in. Very nice, clean suites. Beds are pillow-top mattresses so they are very soft (not my preference). Very nice full hot breakfast.
This hotel is refreshingly modern and clean. We stayed there on a very busy weekend but the staff kept the facilities in perfect working order. Surprisingly, the breakfast was very good with hot food and ample variety. Great job Comfort Suites, we will be back!
I travel a lot for both business and pleasure, and I would highly recommend this hotel. My husband and I stayed two nights over Memorial weekend to visit family. The rooms are comfortable, breakfast is good and had a wide variety of choices and the air works great (I like my rooms really cold when I sleep).
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within 2 miles (3 km) of Mattoon Peterson Park, Comfort Suites Mattoon places you within a few miles (5 km) of Mattoon City Hall. This 70-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Kinzel Field is also within a 15-minute drive of this Mattoon hotel.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
All 70 air-conditioned rooms provide MP3 docks, sofa beds, and microwaves. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests staying at Comfort Suites Mattoon enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 83 reviews