Comfortable room and nice hot breakfast.
Nobody had to wear a mask big letters on the door wear a mask even behind the desk did not wear one
This place was fine for a last minute road trip stay. There was no staff member there when we came in and we waited about 15 minutes and finally picked up a house phone and called and someone answered and then was there within minutes. It would have been nice for there to be a sign or a direction on what to do. We were not the only people waiting when we came in
Overall the property was clean and the staff was friendly. The only issues that I had with my stay was that I was checked into a room that I could not access with my keys, and had to run back and forth from the desk 3 times before the gentleman assigned another room. The 2nd issue I had was that my room had ants, and when I let the desk know, at checkout, I was told it was because of the rain. The hotel offered a variety of prepackaged items for breakfast due to he Corona Virus, so was thankful they were able to offer something small.
Nice modern hotel. Breakfast is good and easily available. We were on the 3rd floor for 4 days, and the shower water was warm at best. Didn't seem to matter what time of day. I think they really just need to turn up the heater temperature as it didn't seem to be due to too much usage.
Good breakfast, great staff! Good location. Staff was friendly, and very helpful.
Nice suite hotel. Clean and spacious rooms. Breakfast is included. Overall great deal for the price.
Hotel was modern and room was spacious. Staff was friendly and very helpful. Only issue I had was the wifi did not work correctly. Other than that great stay!
Great location, minutes off hwy 57. Room was clean and everything in the hotel looks brand new.
Very good value for the money. Hotel was clean and well maintained. Breakfast bar one of the best I've seen.
After waiting an incredibly long time while the front desk chatted with a non-reservation "potential" guest (the lady couldn't decide where she wanted to stay), we were finally given our room keys. Upon opening the door, we discovered the room was occupied. We called the front desk, and as we're placing the call, the "current" guests occupying the room returned. The desk manager told us to meet her in the hallway, but she never showed up. Finally, we peered over the railing in atrium and saw her -- befuddled and wandering around the lobby -- she went to the wrong floor! (strange how she couldn't remember which room she had JUST sent us to!) When she finally found us, she mumbled how she DID have an available room, but it only had ONE bed (for 3 of us?!)By this time, we were growing impatient, as we were supposed to be getting ready for a family reunion event and we were now officially LATE. After much fumbling around, she located a proper room (she had to physically go and open the door to make sure IT wasn't occupied!?) and blamed the person previously working the desk for the error/confusion. Needless to say, this was not a pleasant way to begin our family trip.
Located within 2 miles (3 km) of Mattoon Peterson Park, Comfort Suites Mattoon is within 3 miles (5 km) of Mattoon City Hall. This 70-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free full breakfast offered each morning.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. MP3 docks, refrigerators, and microwaves are also available.
At Comfort Suites Mattoon, guests have access to an indoor pool, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Comfortable room and nice hot breakfast.
Nobody had to wear a mask big letters on the door wear a mask even behind the desk did not wear one
This place was fine for a last minute road trip stay. There was no staff member there when we came in and we waited about 15 minutes and finally picked up a house phone and called and someone answered and then was there within minutes. It would have been nice for there to be a sign or a direction on what to do. We were not the only people waiting when we came in
Overall the property was clean and the staff was friendly. The only issues that I had with my stay was that I was checked into a room that I could not access with my keys, and had to run back and forth from the desk 3 times before the gentleman assigned another room. The 2nd issue I had was that my room had ants, and when I let the desk know, at checkout, I was told it was because of the rain. The hotel offered a variety of prepackaged items for breakfast due to he Corona Virus, so was thankful they were able to offer something small.
Nice modern hotel. Breakfast is good and easily available. We were on the 3rd floor for 4 days, and the shower water was warm at best. Didn't seem to matter what time of day. I think they really just need to turn up the heater temperature as it didn't seem to be due to too much usage.
Good breakfast, great staff! Good location. Staff was friendly, and very helpful.
Nice suite hotel. Clean and spacious rooms. Breakfast is included. Overall great deal for the price.
Hotel was modern and room was spacious. Staff was friendly and very helpful. Only issue I had was the wifi did not work correctly. Other than that great stay!
We are so delighted to hear you had a great experience while visiting our hotel, and hope you will consider our hotel when you are back in the area!