I loved that it was far enough away from freeway noise. Nothing I didn't like.
I really liked the pillows, and the firm bed. My wife liked tbe coffee, and the shower head.
Great place to stay, excellent beds, superb and friendly staff, will stay there again.
Great place to stay. Close to Interstate 57. It has shopping and numerous restaurants within walking distance.
Rooms were clean, pool was very nice and the breakfast was more than ample.
The check in took approximately 15 minutes. The lady had nothing in order She kept looking at a notebook with notes written in pencil. I had to swipe my card over 5 times as she didn’t know how to run the check in process. Also ALL hotel staff should be trained to NOT identify out loud what room customers are checking into when the staff hands over keys. Especially when a woman only checks in and men are standing behind one in line. I can read the card. No need to announce my name address and room number for safety purposes!!!
The front desk clerk was not welcoming, didn’t tell us about the breakfast. Room was basic, hair in the drain of the bathtub.
Very nice hotel! Enjoyable stay! Only part that soured me was someone a dog on the third and it kept barking and scratching at the door!
a very quick stop on our way South. fro.our late check in to breakfast, a very nice experience. the reception was fantastic, room big and clean, breakfast was filling.will stay here again on my next trip south.
Nothing fancy but nothing to complain about. The room was very clean and the hotel was quiet. Was nice to have a refrigerator in the room. Friendly staff. Free Breakfast was OK - hot eggs, sausage, bacon, and a variety of cold items and rolls. If you're looking for a more substantial menu, there is a family restaurant right next door and fast-food places nearby. Convenient location just off I- 57, and free parking.
clean, quiet, hot breakfast, good service. WE have stayed ere for several years in a row and is always consistently clean, quiet
The room is clean and comfortable. The queen beds are a litlle bit wore-out, and they are still slept okay. The breakfast was okay. We did use their jacuzzi, and it is nice and warm. We bought a lot of bottled water, but we used some of bottled water in the gym. The hotel location is good, and the services are excellent.
Everything about the hotel was good. However I think the front desk receptionist had some type of a problem. She wasn't rude to me but acted like she didn't want to be there and hated her job. Maybe just having a bad day. Otherwise the hotel was great. It was clean and inviting. Thanks again look forward to my next stay.
Room was clean. Staff was friendly and helpful. Good value.
One of the few good hotels in the Mattoon/Charleston area. Room was clean, but bed was uncomfortable and in need of replacement. Common areas and small pool were clean, staff was friendly and professional. Ideal location for business travelers or those visiting the local colleges.
Hotel was very clean, receptionist very polite and quick to assist. Registration was exceptionally easy. Would stay there again.
We were there to attend a wedding anniversary. The staff was great and seemed anxious to make our stay enjoyable which they did! Mattoon is not a large place but the hotel ranks well against others we have stayed at in the past. No fridge in the room.
Located within 2 miles (3 km) of Mattoon Peterson Park, "Holiday Inn Express & Suites Mattoon, an IHG Hotel" is within 3 miles (5 km) of Mattoon City Hall. This 69-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
"Holiday Inn Express & Suites Mattoon, an IHG Hotel"'s 69 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.
At "Holiday Inn Express & Suites Mattoon, an IHG Hotel", guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
I loved that it was far enough away from freeway noise. Nothing I didn't like.
I really liked the pillows, and the firm bed. My wife liked tbe coffee, and the shower head.
Thank you! We hope to see you again!
Great place to stay, excellent beds, superb and friendly staff, will stay there again.
Love the positive review. Thanks.
Great place to stay. Close to Interstate 57. It has shopping and numerous restaurants within walking distance.
Thank you so much for your review. We appreciate your feedback.
Thank you for your review. We appreciate your feedback.
Rooms were clean, pool was very nice and the breakfast was more than ample.
Thank you for the review. We appreciate your business.
Thank you so much for your review. We appreciate your business.
The check in took approximately 15 minutes. The lady had nothing in order She kept looking at a notebook with notes written in pencil. I had to swipe my card over 5 times as she didn’t know how to run the check in process. Also ALL hotel staff should be trained to NOT identify out loud what room customers are checking into when the staff hands over keys. Especially when a woman only checks in and men are standing behind one in line. I can read the card. No need to announce my name address and room number for safety purposes!!!
Thank you for taking the time to let us know about your experience.
The front desk clerk was not welcoming, didn’t tell us about the breakfast. Room was basic, hair in the drain of the bathtub.
I am so sorry you had these issues. We will take this opportunity to address this with our team. We hope to show you differently in the future.
Thank you so much for taking the time to review us. We appreciate your 5 star!! Looking forward to your next visit!
Thanks for the great review and we appreciate you staying with us!