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Holiday Inn Express & Suites Mattoon

2.5 out of 5.0
Overview Reviews Amenities & Policies
121 Swords Dr, Mattoon, IL
1-844-663-2269
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Int...
  • Free parking
  • Indoor pool
4.1
out of 5
"Good!"
See all 17 reviews
Room cleanliness 4.0
Service & staff 3.5
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Great place to stay. Close to Interstate 57. It has shopping and numerous restaurants within walking distance.

Rooms were clean, pool was very nice and the breakfast was more than ample.

The check in took approximately 15 minutes. The lady had nothing in order She kept looking at a notebook with notes written in pencil. I had to swipe my card over 5 times as she didn’t know how to run the check in process. Also ALL hotel staff should be trained to NOT identify out loud what room customers are checking into when the staff hands over keys. Especially when a woman only checks in and men are standing behind one in line. I can read the card. No need to announce my name address and room number for safety purposes!!!

The front desk clerk was not welcoming, didn’t tell us about the breakfast. Room was basic, hair in the drain of the bathtub.

Very nice hotel! Enjoyable stay! Only part that soured me was someone a dog on the third and it kept barking and scratching at the door!

a very quick stop on our way South. fro.our late check in to breakfast, a very nice experience. the reception was fantastic, room big and clean, breakfast was filling.will stay here again on my next trip south.

Nothing fancy but nothing to complain about. The room was very clean and the hotel was quiet. Was nice to have a refrigerator in the room. Friendly staff. Free Breakfast was OK - hot eggs, sausage, bacon, and a variety of cold items and rolls. If you're looking for a more substantial menu, there is a family restaurant right next door and fast-food places nearby. Convenient location just off I- 57, and free parking.

clean, quiet, hot breakfast, good service. WE have stayed ere for several years in a row and is always consistently clean, quiet

The room is clean and comfortable. The queen beds are a litlle bit wore-out, and they are still slept okay. The breakfast was okay. We did use their jacuzzi, and it is nice and warm. We bought a lot of bottled water, but we used some of bottled water in the gym. The hotel location is good, and the services are excellent.

Everything about the hotel was good. However I think the front desk receptionist had some type of a problem. She wasn't rude to me but acted like she didn't want to be there and hated her job. Maybe just having a bad day. Otherwise the hotel was great. It was clean and inviting. Thanks again look forward to my next stay.

Room was clean. Staff was friendly and helpful. Good value.

One of the few good hotels in the Mattoon/Charleston area. Room was clean, but bed was uncomfortable and in need of replacement. Common areas and small pool were clean, staff was friendly and professional. Ideal location for business travelers or those visiting the local colleges.

Hotel was very clean, receptionist very polite and quick to assist. Registration was exceptionally easy. Would stay there again.

We were there to attend a wedding anniversary. The staff was great and seemed anxious to make our stay enjoyable which they did! Mattoon is not a large place but the hotel ranks well against others we have stayed at in the past. No fridge in the room.

Swords Dr Mattoon IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Mattoon Peterson Park, Holiday Inn Express & Suites Mattoon places you within a few miles (5 km) of Mattoon City Hall. This 69-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Guests of Holiday Inn Express & Suites Mattoon have access to an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3
$87* Per night/room Oct 24 - Oct 25

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Mattoon

Everyone (7) Couples (1) Family (6) Other (2)
5
Friends

Great place to stay. Close to Interstate 57. It has shopping and numerous restaurants within walking distance.

By on Aug 11, 2019

Review comment responded on Aug 13, 2019

Thank you so much for your review. We appreciate your feedback.

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 3, 2019

Thank you for your review. We appreciate your feedback.

5
Families

Rooms were clean, pool was very nice and the breakfast was more than ample.

By on Jul 5, 2019

Review comment responded on Jul 5, 2019

Thank you for the review. We appreciate your business.

5
Everyone

By on May 28, 2019

Review comment responded on May 29, 2019

Thank you so much for your review. We appreciate your business.

2
Everyone

The check in took approximately 15 minutes. The lady had nothing in order She kept looking at a notebook with notes written in pencil. I had to swipe my card over 5 times as she didn’t know how to run the check in process. Also ALL hotel staff should be trained to NOT identify out loud what room customers are checking into when the staff hands over keys. Especially when a woman only checks in and men are standing behind one in line. I can read the card. No need to announce my name address and room number for safety purposes!!!

By , from Mattoon on Dec 29, 2018

Review comment responded on Dec 31, 2018

Thank you for taking the time to let us know about your experience.

3
Everyone

The front desk clerk was not welcoming, didn’t tell us about the breakfast. Room was basic, hair in the drain of the bathtub.

By on Nov 23, 2018

Review comment responded on Nov 23, 2018

I am so sorry you had these issues. We will take this opportunity to address this with our team. We hope to show you differently in the future.

5
Everyone

By on Oct 8, 2018

Review comment responded on Oct 9, 2018

Thank you so much for taking the time to review us. We appreciate your 5 star!! Looking forward to your next visit!

4
Everyone

Very nice hotel! Enjoyable stay! Only part that soured me was someone a dog on the third and it kept barking and scratching at the door!

By on May 28, 2018

5

quick trip

Everyone

a very quick stop on our way South. fro.our late check in to breakfast, a very nice experience. the reception was fantastic, room big and clean, breakfast was filling.will stay here again on my next trip south.

By , from Illinois on Sep 16, 2017

4

comfortable stay

Singles

Nothing fancy but nothing to complain about. The room was very clean and the hotel was quiet. Was nice to have a refrigerator in the room. Friendly staff. Free Breakfast was OK - hot eggs, sausage, bacon, and a variety of cold items and rolls. If you're looking for a more substantial menu, there is a family restaurant right next door and fast-food places nearby. Convenient location just off I- 57, and free parking.

By on Jul 31, 2015

Holiday Inn Express & Suites Mattoon

121 Swords Dr, Mattoon, IL 61938
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