4/10 Malo
Robert
1 ene. 2026
No le gustó: Comodidad de las habitaciones
We booked and paid for our room more than a month in advance, yet shortly before our stay the hotel attempted to cancel our reservation so they could rebook it at a higher rate. This was especially stressful as we were already out of the country at the time. Despite the hotel still showing availability online, they insisted on charging more. We had to make multiple calls and send several emails to both the hotel and Hotels.com before they finally honored the room we had already paid for.
Once we arrived, the experience didn’t improve. We had a suite and the bed was very small and uncomfortable, and there was only one power outlet on one side of the bed, which was inconvenient.
Breakfast was extremely disappointing. It consisted of one egg, a tiny portion of meat, and essentially one slice of cantaloupe and one slice of watermelon cut into several pieces. The orange juice was so bad we couldn’t even finish it.
Overall, between the booking issues and the poor accommodations, this stay was not worth the stress or the price.
Robert
Se hospedó 2 noches en diciembre de 2025
