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Hotel Los Condes

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Los Condes

Property entrance
Lounge
Reception
Egyptian cotton sheets, premium bedding, down comforters, minibar
Daily buffet breakfast (EUR 12 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Libreros,7, Madrid, Community of Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room Single Use

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Los Condes is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 68-room, 3-star hotel welcomes guests with conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de España - Princesa - 2 min walk - 0.1 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Honest Greens Gran Vía 52 - ‬2 min walk
  • ‪José Alfredo - ‬2 min walk
  • ‪Oven - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Granier - ‬1 min walk

About this property

Hotel Los Condes

Hotel Los Condes features free WiFi in public areas, a business center, and a meeting room. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, a library, and free newspapers.
22-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Frequently asked questions

Is a free cancellation option available at Hotel Los Condes?

Hotel Los Condes offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Condes?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Condes on Apr 19, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Los Condes?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza Mayor less than a mile away.

Does Hotel Los Condes feature a casino on the premises?

No, Hotel Los Condes doesn't have a casino.

Will I find an indoor pool at Hotel Los Condes?

No, there is no indoor pool at this hotel.

Does Hotel Los Condes feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Condes serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Los Condes allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Los Condes for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

What is the closest airport to Hotel Los Condes?

The closest major airport to Hotel Los Condes is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (24 minutes by car).

Hotel Los Condes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 400 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 8 nights in Jan 2026

4/10 Poor

Mareddie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No nos gusto el desayuno no tiene variedad, los cuartos son sumamente pequeños, las camas incomodas y el baño no es el mas limpio.
Stayed 2 nights in Jan 2026

4/10 Poor

Aliah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It might be a retirement home. The smell reminded me of one where I volunteered as a teen. I also saw many elderly women without tourist vibes. My room was a shoebox. The waiter at breakfast was very kind.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The room was good and the staff excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Prakash

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Reasonably priced. Clean rooms Good staff
Stayed 3 nights in Dec 2025

8/10 Good

Michael, Torrox Costa Malaga

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a really good room and yhe staff were absolutely amazing and always there to help. The breakfast l thought was sightly poor. It would have been nice to have fried eggs and proper sausages. Annoyed being disturbed by nearby hotel guests fighting in their room at 2am but not the hotels fault
Stayed 2 nights in Dec 2025

8/10 Good

Indira

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, clean, helpful staff, spacious rooms. Hotel is hidden which makes it easy to miss if you are unfamiliar with the area. It is also very tight in the common areas and not much natural lighting, I only had 1 window and it had a shutter/blind I could not open. I liked it and would go back and recommend it to travelers that enjoy exploring the city and do not rely on hotel amenities for entertainment.
Stayed 4 nights in Nov 2025

10/10 Excellent

gilbert

Traveled with family
The room was clean, staff responsive, location excellent.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Hotel was very clean everywhere, very pleasant stay and staff very helpful and courteous
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in madrid, the location is unbeatable
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not participate in breakfast. Room temperature was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie, San Juan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff service A+
Stayed 4 nights in Nov 2025

8/10 Good

Philip

Stayed 3 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Location was within 10 min walk to major attractions and many restaurants. Breakfast was affordable and good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good breakfast, refrigerator. Very nice staff, very friendly and helpful people. Overall we were happy with hotel.
Stayed 6 nights in Oct 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice. The rooms are small and there are no drawers to put your clothes. We had to leave them in our luggage which was inconvenient. Ice is very difficult to get. Also, they do not provide kleenex or body lotion. Just small things but have an impact.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was immaculate and kept that way each day by the cleaning staff. The reception staff were excellent and extremely helpful. The air conditioning was good. The hotel is positioned in a perfect place for metro; buses and theatre's.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexa, Edinburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, super convenient and in the middle of everything! Great customer service as well
Stayed 2 nights in Sep 2025

2/10 Terrible

Eugen F

Disliked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 10 nights in Sep 2025

4/10 Poor

EDWIN

Disliked: Amenities, property conditions & facilities
It is an overpriced hotel. Night was USD$355. Breakfast very basic and limited, and the room quite small. The shower was very uncomfortable and there was no help with the suitcases. I stayed at the hotel The Emperador and the night was only USD$254, better breakfast, better room, better hotel and USD$100 cheaper.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de todo. Todo el personal fue muy atento y amable. Habitación muy cómoda y limpia.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to all the important places in Madrid. I would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Brianna

Stayed 4 nights in Sep 2025