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Hard Rock Hotel Madrid

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Reception
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(171 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(68 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the neighborhood

Madrid

Located in Arganzuela, Hard Rock Hotel Madrid is adjacent to Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of popular sights like National Prado Museum. This 161-room, 4.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central Madrid and also close to Puerta del Sol and Plaza Mayor.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 miles
  • Plaza de Santa Ana - 13 min walk - 0.7 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Cafetería Dominguez - ‬4 min walk

About this property

Hard Rock Hotel Madrid

At Hard Rock Hotel Madrid, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, a communal living room, and a banquet hall.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Apr 6 - Apr 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Apr 6, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hard Rock Hotel Madrid?

This hotel is situated in Arganzuela within a short 12-minute walk of National Prado Museum and also 19 minutes on foot from Puerta del Sol. You'll also find El Retiro Park and Plaza Mayor within a short drive.

Will I be able to park at Hard Rock Hotel Madrid?

Yes, there is accessible parking available.

Does Hard Rock Hotel Madrid include a casino?

No, Hard Rock Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool is normally open from May until September.

Is Hard Rock Hotel Madrid a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a rainfall showerhead.

Are there hot tubs at Hard Rock Hotel Madrid?

No, there isn't a spa tub at this hotel.

Does Hard Rock Hotel Madrid have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Madrid serves buffet breakfast for a surcharge each morning at Sessions.

Will Hard Rock Hotel Madrid allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Madrid for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Does Hard Rock Hotel Madrid have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hard Rock Hotel Madrid?

The closest major airport to Hard Rock Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13 mi away (22 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Madrid?

Yes, some guestrooms at this hotel offer either a deck or a terrace where guests can enjoy garden or city views.

Does Hard Rock Hotel Madrid have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hard Rock Hotel Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1964 out of 2636 reviews
Rating 8 - Good. 458 out of 2636 reviews
Rating 6 - Okay. 132 out of 2636 reviews
Rating 4 - Poor. 53 out of 2636 reviews
Rating 2 - Terrible. 29 out of 2636 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeck, FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is Big and clean. Staff are very friendly and helpful.
Stayed 4 nights in Dec 2025

8/10 Good

Doan

Friedly
Stayed 2 nights in Dec 2025

10/10 Excellent

Maqbul

Liked: Cleanliness, property conditions & facilities
Easy check in. Excellent service. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff good food!
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We were upsold a ‘city view’ room but basically that faced the street rather than the inner part of the hotel. Maybe suited for the summer but it wasn’t worth it for winter. The view from the 5th floor isn’t high enough to see the city. The room was spacious. The bathroom was pod style with separate bathroom and shower room with frosted glass as you enter. The hotel is located near Atocha train station and an easy journey to Toledo.
Stayed 1 night in Dec 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Emilio David

Stayed 2 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

8/10 Good

Malik

Stayed 2 nights in Dec 2025

6/10 Okay

Linda

Check in employee didn’t care that I had problems entering the hotel when I asked about elevators. She indicated elevators did exist but it is for wheelchair bound or other persons with mobility issues (that can be observed). I ended up dropping my food on the stairs outside of the hotel when I got tangled up. Tread carefully with luggage and other items. Same person ended up indicating that I didn’t have breakfast attached to my hotel stay which I expected. I got the distinct feeling she wanted me to pay for breakfast daily at the hotel. I got food (that was scattered on the front steps of the hotel) from Burger King around the corner. On top of that there is a Starbucks, McDonald’s, Dunkin Doughnuts, and KFC around the other corner. Felt generally safe in the area but one night did get the feeling that something was following me after I didn’t answer him. It’s probably safer physically as well as more things to eat and shop if you as a tourist stay at Gran Via.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the check-in process was effortless. This was the fifth hotel that I stayed at during my European vacation, and it was by far the best experience out of them all. It was a great way to end my trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilse

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff is super friendly. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenia Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel that makes our memories more beautiful in our stay in Madrid! The food is delicious and the staff is a 10/5
Stayed 2 nights in Nov 2025

10/10 Excellent

Zuleika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Stayed 2 nights in Dec 2025

10/10 Excellent

lorena

Stayed 1 night in Dec 2025

8/10 Good

NADINE

Stayed 3 nights in Dec 2025

8/10 Good

juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very nice and welcoming. Room was stylish and very comfy. We were not offered the 20% discount on beverages and food as stated by Expedia!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vittorio

Liked: Cleanliness, amenities, property conditions & facilities
Delicious!!
Stayed 3 nights in Dec 2025

4/10 Poor

John Marcos

Liked: Cleanliness
Everything was good until I left my bags at the desk for an hour came back and left in a hurry. After a day I went looking for my AirPods and realize someone took them out of my bag.
Stayed 3 nights in Dec 2025

10/10 Excellent

william

Stayed 2 nights in Dec 2025

10/10 Excellent

JEAN

Traveled with family
Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

sandeep

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

roberto, Montgomery Village

Liked: Cleanliness
Room is comfortable and clean.
Stayed 4 nights in Dec 2025