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El Viso Smart

3.5 star property
Family-friendly hotel with 4 restaurants connected to a shopping center in Madrid

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Photo gallery for El Viso Smart

Interior entrance
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | 2 bedrooms, down comforters, individually decorated
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Private kitchen | Fridge, dining tables
Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area | Flat-screen TV, books
Front of property

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Lopez de Hoyos 60, Madrid, Madrid, 28002
  • Bernabéu Stadium
    ‪3 min drive‬
  • El Retiro Park
    ‪7 min drive‬
  • Plaza Mayor
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

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Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen, City View

Deluxe Apartment, 2 Bedrooms, Kitchen, City View | Living area | Flat-screen TV, books

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

  • 914 sq ft
  • City view
  • Sleeps 7
  • 2 Double Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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About the neighborhood

Madrid

Located in Chamartín within a mile (2 km) of Bernabéu Stadium, El Viso Smart is within a few miles (5 km) of other popular sights such as Thyssen-Bornemisza National Museum. This 3.5-star hotel has 4 restaurants along with free in-room WiFi and a nightclub. It's connected to a shopping center in central Madrid and also close to Prado Museum and El Retiro Park.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.4 miles
  • Prado Museum - 5 min drive - 2.5 miles
  • Royal Palace of Madrid - 6 min drive - 2.9 miles
  • El Retiro Park - 7 min drive - 2.9 miles
  • Plaza Mayor - 7 min drive - 3.1 miles

Getting around

  • Avenida de America Station - 6 min walk
  • Nuevos Ministerios Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Valdivia - ‬4 min walk
  • ‪Papa Johns Pizza - ‬4 min walk
  • ‪Figón el Baco - ‬5 min walk
  • ‪Aránzazu - ‬4 min walk
  • ‪Mi Taska - ‬1 min walk

About this property

El Viso Smart

Family-friendly hotel with 4 restaurants connected to a shopping center in Madrid
At El Viso Smart, guests have access to a nightclub, free WiFi in public areas, and a conference center. There's limited parking, and an airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. A multilingual staff is on hand to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, express check-out, and laundry facilities.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters. Refrigerators, ironing boards, and dining tables are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: EUR 9 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Nightclub
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Dining table
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from June 28 2024 to June 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

  • This property welcomes pets for EUR 9 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 300.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Housekeeping fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

El Viso Smart Apartment Madrid
El Viso Smart Apartment
El Viso Smart Madrid
El Viso Smart Hotel
El Viso Smart Madrid
El Viso Smart Hotel Madrid

Frequently asked questions

What can I see within easy reach of El Viso Smart?

This hotel is situated in Chamartín within a 10-minute walk of Paseo de la Castellana and Golden Mile. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is there parking available at El Viso Smart?

Yes, there is a garage though parking is available on request.

Does El Viso Smart feature a casino?

No, El Viso Smart doesn't have a casino.

Will I find an indoor pool at El Viso Smart?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at El Viso Smart?

There are plenty of amenities for couples at this hotel, including 2 bars, 4 restaurants, and a nightclub.

Are there hot tubs at El Viso Smart?

No, there isn't a spa tub at this hotel.

Does El Viso Smart feature a restaurant that includes a breakfast menu?

Yes, El Viso Smart has 4 restaurants, and serves self-serve breakfast each morning for a surcharge.

Will El Viso Smart allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at El Viso Smart for a fee of EUR 9 per pet, per night.

Are there connecting rooms at El Viso Smart?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to El Viso Smart?

The closest major airport to El Viso Smart is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.3 mi away (11 minutes by car).

Are there rooms with balconies at El Viso Smart?

No, you won't find guestrooms with balconies at El Viso Smart.

El Viso Smart Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

E. Maionica, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017