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Aparthotel

Lanai Riverside Apartments

4.5 star property
Luxury aparthotel with free parking connected to a shopping center in Mackay

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Photo gallery for Lanai Riverside Apartments

Reception
BBQ/picnic area
Apartment, 3 Bedrooms | Extra beds
Apartment, 3 Bedrooms | Living area | 48-inch LCD TV with digital channels, TV
Apartment, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Kitchen
  • Washer
  • Gym
  • Pool
  • Barbecue grill

Explore the area

View in a map
20 River Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Place, Mackay Base Hospital
    ‪5 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 3 Bedrooms

  • 1701 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One-Bedroom Apartment

  • Sleeps 2

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Two-Bedroom Apartment

  • Sleeps 4

About the neighborhood

Mackay

Located in City Centre, Lanai Riverside Apartments is next to Bluewater Lagoon and Caneland Central. This 36-room, 4.5-star aparthotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Mackay, the aparthotel is connected to a shopping center, and a short walk from Artspace Mackay and Jubilee Park.
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What's nearby

  • Bluewater Lagoon - 2 min walk - 0.1 miles
  • Caneland Central - 3 min walk - 0.2 miles
  • Mackay Enertainment and Convention Centre - 10 min walk - 0.6 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Mackay Base Hospital - 5 min drive - 2.3 miles

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪The Coffee Club - ‬5 min walk
  • ‪The Bavarian - ‬6 min walk

About this property

Lanai Riverside Apartments

Luxury aparthotel with free parking connected to a shopping center in Mackay
At Lanai Riverside Apartments, guests enjoy an outdoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this luxury aparthotel include free WiFi in public areas, a conference center, and express check-in.
Each apartment is soundproofed and features a kitchen and a furnished balcony. There's space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 48-inch LCD TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Crib: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center (172 square feet of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Are free cancellation options available at Lanai Riverside Apartments?

Lanai Riverside Apartments provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Lanai Riverside Apartments?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Lanai Riverside Apartments on Oct 3, 2025 start from $179.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Lanai Riverside Apartments?

This aparthotel is situated in City Centre, just steps from Bluewater Lagoon and Caneland Central, and within a short walk of Artspace Mackay. You'll also find Harrup Park and Pioneer Valley within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking and long-term parking are offered for free at the aparthotel. Accessible parking is also available for guests.

Does Lanai Riverside Apartments feature a casino on the premises?

No, Lanai Riverside Apartments doesn't have a casino.

Will I find an indoor pool at Lanai Riverside Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Lanai Riverside Apartments good for couples?

This riverfront aparthotel offers plenty of amenities for couples including an outdoor pool, a restaurant, and a restaurant bar.

Are there hot tubs at Lanai Riverside Apartments?

No, but guests can enjoy a sauna at this aparthotel.

Does Lanai Riverside Apartments feature a restaurant that includes a breakfast menu?

Yes, Lanai Riverside Apartments serves breakfast for a surcharge at Tropical Phoenix Garden.

Will Lanai Riverside Apartments allow pets to stay free of charge?

No, pets aren't allowed at Lanai Riverside Apartments.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Lanai Riverside Apartments?

The closest major airport to Lanai Riverside Apartments is Mackay, QLD (MKY), which is 3.7 mi away (11 minutes by car).

Can I book a room with a balcony at Lanai Riverside Apartments?

Yes, every apartment at Lanai Riverside Apartments comes with a furnished balcony with some featuring ocean views.

Does Lanai Riverside Apartments have a wedding venue on site?

There are wedding services available at Lanai Riverside Apartments if that's in your vacation plans.

Reviews

Lanai Riverside Apartments Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 444 reviews
Rating 8 - Good. 119 out of 444 reviews
Rating 6 - Okay. 30 out of 444 reviews
Rating 4 - Poor. 22 out of 444 reviews
Rating 2 - Terrible. 7 out of 444 reviews

Reviews

10/10 Excellent

meghan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing as usual we always stay here when we are in Mackay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Mrs R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really clean apartment with all the facilities you need.
Stayed 4 nights in May 2025

10/10 Excellent

Andries, Moranbah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025

4/10 Poor

Timothy, Nundah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ryan, Moranbah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was Excellent. No proper communication to client regarding beds availability untill client enquired.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities
The team at Lanai Apartments are always so welcoming and go over and above to make the experience a fantastic one. I’ll be back again for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Nov 2024

10/10 Excellent

meghan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great as usual
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Business traveler
Stayed 2 nights in Jan 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

darren

Business traveler
Liked: Cleanliness, room comfort

Great place

Beautiful
Stayed 3 nights in Jan 2025

8/10 Good

Catherine

Traveled with family

Great location

Great location, does need to be updated as is looking very tired, the fridge was rusting. Airconditioning has condensation leaking in the kitchen. Receptionists were lovely.
Stayed 3 nights in Dec 2024

10/10 Excellent

ColinParawan

Traveled with family
Liked: Cleanliness, room comfort

All good

Clean and comfy - what was needed...
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Best place

Love staying here, so clean, comfortable close to town, river views.
Stayed 1 night in Nov 2024

8/10 Good

Gai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

meghan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
Stayed 1 night in Oct 2024

8/10 Good

Mai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024