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Best Western Plus Carriage Inn

3.5 star property
Eco-certified hotel with a fitness center and a 24-hour business center
VIP Access

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Photo gallery for Best Western Plus Carriage Inn

Welcome to the Best Western Plus Cavege Inn, a charming hotel with a traditional pitched roof and lush surroundings.
Relax in comfort with a large bed, flat-screen TV, and desk workspace.
Relax in a cozy seating area with a sofa, armchairs, and a coffee table.
Relax in our inviting lobby, featuring a reception desk, comfortable seating areas, and a large window with a view of the outdoors.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Castle Park
    ‪15 min walk‬
  • Sherman Oaks Galleria
    ‪1 min drive‬
  • Universal Studios Hollywood
    ‪10 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(94 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Van Nuys

Sherman Oaks Castle Park is a short stroll from Best Western Plus Carriage Inn, and other popular attractions like Sherman Oaks Galleria are within a mile (2 km). This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Woodley Park - 5 min walk - 0.3 miles
  • Sherman Oaks Castle Park - 15 min walk - 0.8 miles
  • Sherman Oaks Galleria - 1 min drive - 1.4 miles
  • Skirball Cultural Center - 4 min drive - 3.9 miles
  • Universal Studios Hollywood - 10 min drive - 9.0 miles

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Panda Express - ‬2 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬16 min walk

About this property

Best Western Plus Carriage Inn

Eco-certified hotel with a fitness center and a 24-hour business center
At Best Western Plus Carriage Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free weekday newspapers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

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Holiday Inn Express Van Nuys by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1,062 reviews
$117 nightly
The price is $136
Sep 1 - Sep 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

What's there to see close to Best Western Plus Carriage Inn?

Based on positive ratings, guests enjoy the hotel's location in Van Nuys, and it's within a short 15-minute walk of Sherman Oaks Castle Park. You'll also find Sherman Oaks Galleria and Van Nuys Sherman Oaks War Memorial Park within a short drive.

Will I be able to park at Best Western Plus Carriage Inn?

Yes, uncovered parking is offered for USD 12.00 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Plus Carriage Inn include a casino?

No, Best Western Plus Carriage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carriage Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 6:00 PM.

What amenities will couples enjoy at Best Western Plus Carriage Inn?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Best Western Plus Carriage Inn have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Carriage Inn have a restaurant with a breakfast menu?

Yes, Best Western Plus Carriage Inn serves a full breakfast each morning for a surcharge from its restaurant.

Will Best Western Plus Carriage Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Carriage Inn for a fee of USD 40.00 per pet, per day. A deposit of USD 250.00 per stay is collected.

Are there connecting rooms at Best Western Plus Carriage Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Carriage Inn?

The closest major airport to Best Western Plus Carriage Inn is Van Nuys, CA (VNY), which is 4.7 mi away (13 minutes by car). Another top airport is Hollywood Burbank Airport (BUR), which is located 16.6 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Carriage Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Carriage Inn.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 887 out of 1482 reviews
Rating 8 - Good. 324 out of 1482 reviews
Rating 6 - Okay. 139 out of 1482 reviews
Rating 4 - Poor. 69 out of 1482 reviews
Rating 2 - Terrible. 63 out of 1482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gerald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff was polite !
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was near excellent with some unexpected, pleasant little touches which made our stay very satisfying. However, there was one issue which should be addressed. I.e., no microwaves in the room???? C'mon, this is the 21st century, folks!!!
Stayed 4 nights in Apr 2025

8/10 Good

Marius

Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The first room I was given at the edge of the building was terribly smelly and shook from passing truck traffic on the big road outside. Once they moved me to another room I was incredibly satisfied with the cleanliness, tranquility and amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter, GRANADA HILLS

Stayed 1 night in Apr 2025

10/10 Excellent

debbie

Traveled with family
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a lovely stay.

As usual, a great experience, the best western plus carriage in is quite comfortable and within easy distance for all the places we need and want to be. A couple of times with my granddaughter and stepdaughter they loved having the pool to swim in after we returned for dinner.. And the pool as well as The grounds are always impeccably kept.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute. Favian at the Front Desk was especially helpful and accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet good service good location
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
No issues, stayed in the tower bldg and looked up to date, no issues
Stayed 2 nights in Apr 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept on the outside as well as in the rooms. Very clean and comfortable bed. Staff were very accommodating and polite. Easy to find a parking spot. The pool and spa were very clean and felt very safe. Restaurant at site made dining very convenient.
Stayed 1 night in Apr 2025

2/10 Terrible

Berdine

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a half dead giant cockroach gimpcrawling on the carpet. I had to smash it putting tissue over it and then throwing it in the trash. When I told the staff they gave me 2 complimentary breakfast vouchers and the thought of eating at that moment, I nearly barfed on the dude's hands as he handed them to me.
Stayed 1 night in Mar 2025

8/10 Good

debra

Stayed 1 night in Apr 2025

8/10 Good

Eileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have lied a microwave and frig in room. Only had frig.
Stayed 2 nights in Apr 2025

6/10 Okay

Jaime

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as the past

Arrived at 2:30 and was told there would be a $35 early checkin fee, I declined and came back later in the day. Is this a new fee? Also in the past because I am a BW member I’m handed a bag of bottled water and some other goodies but not this time. Was told if I wanted water there was a filling station in the lobby. Also this time I did not feel safe ( was armed) but did not report to management as if they didn’t care about the small things they probably would definitely not care about my safety.
Stayed 1 night in Apr 2025

8/10 Good

Kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was clean and staff were very friendly. Being on the freeway it was noisy, and the walls were thin and we could hear our neighbors's child crying. I would stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025