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The Coach & Horses

3.5 star property

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Photo gallery for The Coach & Horses

A spacious dining area with large windows, wooden tables, and leather seating.
A bar area with wooden bar counters, hanging pendant lights, and a variety of bottles.
Signature Double Room | Hypo-allergenic bedding, free minibar items, in-room safe
Front of property
A traditional hotel with a sign reading "CROUCH & MANS HOTEL" and "YOUNGS" on the side.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, River Thames
    ‪4 min walk‬
  • Place, The National Archives
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a bed, bedside tables, a desk, a chair, a lamp, and a wardrobe.

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Signature Double Room

Signature Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Richmond

Located in Kew, The Coach & Horses is adjacent to Royal Botanic Gardens, Kew and within a 15-minute walk of popular sights like The National Archives. This 31-room, 3.5-star inn has a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.1 miles
  • River Thames - 4 min walk - 0.3 miles
  • Thames Path - 4 min walk - 0.3 miles
  • Gtech Community Stadium - 11 min walk - 0.6 miles
  • The National Archives - 11 min walk - 0.6 miles

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪The Coffee Traveller - ‬13 min walk
  • ‪Victoria Plaza Cafe & Shop - ‬10 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪The Legends - ‬13 min walk
  • ‪Kew Roastery - ‬8 min walk

About this property

The Coach & Horses

Guests of The Coach & Horses enjoy free WiFi in public areas, meeting rooms, and free newspapers. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a terrace, an ATM, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, espresso makers, and free local calls are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Frequently asked questions

Is free cancellation available at The Coach & Horses?

The Coach & Horses provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Coach & Horses?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at The Coach & Horses on Aug 2, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Coach & Horses?

This inn is situated in Kew within a 10-minute walk of Royal Botanic Gardens, Kew and River Thames. You'll also find Kensington High Street and Twickenham Stadium within a short drive.

Will I be able to park at The Coach & Horses?

Yes, self parking is offered for free at the inn.

Does The Coach & Horses have a casino on the premises?

No, The Coach & Horses doesn't have a casino.

Will I find an indoor pool at The Coach & Horses?

No, there is no indoor pool at this inn.

Is The Coach & Horses a good place to stay for couples?

Amenities that appeal to couples at this inn include a deep soaking bathtub, a free minibar (limited items), and an espresso maker.

Are there hot tubs at The Coach & Horses?

No, this inn doesn't have a spa tub.

Does The Coach & Horses have a restaurant with a breakfast menu?

Yes, The Coach & Horses serves breakfast for a surcharge at Atrium.

Will The Coach & Horses allow pets to stay for free?

No, pets aren't allowed at The Coach & Horses.

Are there connecting rooms at The Coach & Horses?

Yes, this inn has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Coach & Horses?

The closest major airport to The Coach & Horses is Heathrow Airport (LHR), which is 9.8 mi away (19 minutes by car). Another top airport is London City Airport (LCY), which is located 29.9 mi away (77-minute drive).

Can I book a room with a balcony at The Coach & Horses?

No, you won't find guestrooms with balconies at The Coach & Horses.

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 578 reviews
Rating 8 - Good. 148 out of 578 reviews
Rating 6 - Okay. 15 out of 578 reviews
Rating 4 - Poor. 5 out of 578 reviews
Rating 2 - Terrible. 2 out of 578 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Srijoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,lush rooms ,courteous staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Barbara

This boutique hotel is a gem and we plan on staying there next time we’re in town. Highly recommend and the breakfast is just fabulous.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a friendly, cozy and generally lovely place. The service is world-class and the location is quite convenient. Our only regret was missing trivia night!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was excellent, the welcome from Alitcia was so warm and inviting. The food in the bar was outstanding.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with character, super friendly staff and lovely room, will definitely return. Kew Gardens just 5mins walk. Hotel parking a godsend. Loved it .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 night stay, lovely room, great shower and beds, very good breakfast, easy parking, nice staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Great location and well run.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

MORTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were wonderful- room large bed fabulous bathroom great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the staff, the decor and the cost. I will definitely be back!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

elvira

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Verified

8/10 Good

Pam

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property and so convenient to Kew Gardens. The room was comfortable and lovely. Most of all, the staff was incredibly friendly and welcoming. Loved our stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Isioma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was lovely. Decor was beautiful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforting and relaxing

Great food, good size rooms. Parking really convenient. Great place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Steve

Noise in the room, dirty carpet, etc
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy and convenient. Maybe a bit expensive for being attached to a pub.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Scott KV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short city break

Alicja and Claudio went above and beyond to make our stay as comfortable as possible. Alicja’s professionalism and front of house service is a credit to your company. We will definitely be returning for another stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, room very comfortable and staff all so friendly and helpful.
Stayed 2 nights in Aug 2022