See all properties

Kew Gardens Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Kew Gardens Hotel

Front of property
Meeting facility
Cafe
Breakfast, lunch and dinner served
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
292 Sandycombe Road, Richmond, England, TW9
  • Place, Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • Place, The National Archives
    ‪10 min walk‬
  • Place, Thames River
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

7.6 out of 10
Good
(11 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Executive Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Room

7.6 out of 10
Good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Twin Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room Sleeps 4

Family Room Sleeps 4 | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room Sleeps 4

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

You may also like

Ad
Breakfast, lunch and dinner served

London Croydon Aerodrome Hotel by Sunday

Waddon
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
7.8 out of 10, Good, 1,007 reviews
$79 nightly
The price is $95
May 31 - Jun 1
Total with taxes and fees
London Croydon Aerodrome Hotel by Sunday

About the neighborhood

Richmond

Located in Kew, Kew Gardens Hotel is a leisurely stroll from popular sights such as Royal Botanic Gardens, Kew and The National Archives. This 20-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Botanic Gardens, Kew - 5 min walk - 0.3 miles
  • The National Archives - 10 min walk - 0.6 miles
  • Thames Path - 10 min walk - 0.6 miles
  • Thames River - 12 min walk - 0.7 miles
  • Syon Park - 19 min walk - 1.0 mile

Getting around

  • Kew Gardens Station - 3 min walk
  • Kew Gardens Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬6 min walk
  • ‪The Coffee Traveller - ‬4 min drive
  • ‪The Orangery - ‬14 min walk
  • ‪The Tap on the Line, Kew - ‬3 min walk
  • ‪The Kew Gardens Hotel - ‬1 min walk

About this property

Kew Gardens Hotel

Guests of Kew Gardens Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Electric kettles, free local calls, and portable fans are also available.

Similar properties

Family Quadruple Room | Bed sheets
Premier Inn London Richmond
North Richmond
  • Breakfast available
  • Parking available
  • 24/7 front desk
8.6 out of 10, Excellent, 27 reviews
$84 nightly
The price is $101
Jun 21 - Jun 22
Total with taxes and fees
Premier Inn London Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London

Kew Gardens Hotel Richmond

Kew Gardens Richmond

Kew Gardens Hotel Hotel

Kew Gardens Hotel Richmond

Kew Gardens Hotel Hotel Richmond

Frequently asked questions

Is free cancellation available at Kew Gardens Hotel?

Kew Gardens Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Kew Gardens Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on May 31, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kew Gardens Hotel?

This hotel is situated in Kew within a short 5-minute walk of Royal Botanic Gardens, Kew and also 14 minutes on foot from Thames River. You'll also find Twickenham Stadium and Kensington High Street within a short drive.

Is there parking available at Kew Gardens Hotel?

No, this hotel doesn't offer parking.

Does Kew Gardens Hotel have a casino on the premises?

No, Kew Gardens Hotel doesn't have a casino.

Is there an indoor pool at Kew Gardens Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kew Gardens Hotel?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a garden at this hotel.

Does Kew Gardens Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kew Gardens Hotel have a restaurant with a breakfast menu?

Yes, Kew Gardens Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Kew Gardens Hotel allow pets to stay free of charge?

No, pets aren't allowed at Kew Gardens Hotel.

Does Kew Gardens Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kew Gardens Hotel?

The closest major airport to Kew Gardens Hotel is Heathrow Airport (LHR), which is 10.3 mi away (31 minutes by car). Another top airport is Farnborough (FAB), which is located 28.8 mi away (37-minute drive).

Are there rooms with balconies at Kew Gardens Hotel?

No, you won't find guestrooms with balconies at Kew Gardens Hotel.

Kew Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 160 out of 399 reviews
Rating 8 - Good. 150 out of 399 reviews
Rating 6 - Okay. 55 out of 399 reviews
Rating 4 - Poor. 23 out of 399 reviews
Rating 2 - Terrible. 11 out of 399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was clean. Spacious enough, Nice amenities. Decent restaurant downstairs. If you order fried eggs for breakfast, ask the waiter to tell the chef to use real butter to fry the eggs.
Stayed 3 nights in Feb 2026

8/10 Good

Gaynor

Stayed 1 night in Feb 2026

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Great service, very clean room, excellent breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. The rooms are spacious, the staff are amazing and the food is great! Thank you Joe, you’re a star! We’ll be back!
Stayed 2 nights in Feb 2026

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff, excellent location
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

6/10 Okay

Richard

Disliked: Amenities
The room is very tired and the noise of the ventilation is constant and noticeable. I think it's unfair to advertise this as a hotel as, it's just basic accommodation above a pub. Staff were fine, but nothing outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People super friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great location for the rugby. Rooms were clean, tidy, and warm and bathrooms had decent showers and hot water. The bar and restaurant are great and very reasonable priced. Will be using again Thanks
Stayed 1 night in Nov 2025

8/10 Good

Miss Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, spacious room, the room was cool and drafty as they had a humidifier in the room which had gaps as it reached outside the room via the window which was odd. Staff are very nice, food was hot and tasty in the bar/ restaurant.
Stayed 1 night in Oct 2025

4/10 Poor

Anne

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed with one of the rooms I booked! Very small, poorly decorated. Small Shower with nowhere to put toiletries etc. Staff not particularly helpful. No one on Reception!
No Wardrobe, very small room and cluttered
Nowhere to put Toiletries at all!
Very small Shower Room/Toilet for 2 People!
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, other than the coffee provided in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect base from which to explore Kew and visit Kew Gardens. It is only a few minutes walk to the train and underground station which offers easy access to and from London. The staff are all lovely and really helpful. I couldn't ask for more! Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Kew, we had a lovely stay.
Stayed 1 night in Sep 2025

4/10 Poor

Donald

Disliked: Staff & service, room comfort

No welcome forthcoming here.

On arrival at the hotel we received a less than welcoming welcome. The receptionist asked us to wait before letting us get to the reception and was gone for a good while. We were told our room would be on the third floor. No lift available. We climbed to the attic room via a last staircase which was dangerous as the stair treads are shaped from wide to nearly nothing. We are a couple aged 82 and 84. The receptionist was quite impolite and referred to us as "old people".
Stayed 1 night in Sep 2025

6/10 Okay

Natasha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel room was nice/okay. However the building got extremely hot, which made it difficult to sleep through the night. AC definitely needed.
Stayed 2 nights in Aug 2025

2/10 Terrible

VALERIE

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not up to expectation

After one dreadful night, we checked out and moved to The Premier Inn. There was damp in one of our rooms. The air conditioning unit was held together with sellotape and pumped hot air into the room making it unbearable to sleep at 33 degrees. I was offered a fan, bur as there were no electrical outlets, that was a ridiculous solution. The stair carpets were threadbare. The decor shabby. One room at the front of the building had double doors to a small balcony that could not accommodate the portable air conditioner and banged open and shut all night. It was the dreadful.
Stayed 2 nights in Aug 2025

6/10 Okay

linda

Traveled with partner
Liked: Cleanliness
The en-suite Silicone around the shower was mouldy, there was no proper exraction fan in there and the aircon unit in the bedroom was freestanding talking up a large proportion of the room and was extremely noisy during use. Room didnt feel it had been properly cleaned and there's no lift so we had to struggle getting our suitcases up 7 flights of stairs. There was no lift
Stayed 3 nights in Aug 2025

2/10 Terrible

Samir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good breakfast, nice room. Only drawback with an old property: no lift, and the window/curtains were in need of repair. But it didn't bother us.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

Hotels