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Kew Gardens Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Kew Gardens Hotel

A hotel entrance with a sign reading "KEW GARDENS HOTEL" and a flower basket above the door. There are two signs on the sidewalk advertising "FIZZ FRIDAY" and "BOOK NOW ROAST EVERY SUNDAY".
A bar area with a variety of bottles and glasses, a reception sign, and a checkered floor.
A dining area with a long wooden table set for a meal, surrounded by leather chairs. A chandelier hangs from the ceiling, and there is a brick wall in the background.
A cozy interior with a leather sofa, plaid chairs, a wooden table, and a dining area.
A spiral staircase with a chandelier, wooden walls, and a stone fireplace.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
292 Sandycombe Road, Richmond, England, TW9
  • Place, Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • Place, The National Archives
    ‪10 min walk‬
  • Place, River Thames
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, desk, chair, and a framed artwork on the wall.

Double Room

7.8 out of 10
Good
(12 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A neatly made bed with white linens and two yellow pillows, a brown headboard, and a framed floral artwork above it.

Executive Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk with a lamp, a chair, a fruit bowl, a shelf with decorative items, and a window with curtains.

Superior Room

7.6 out of 10
Good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Twin Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room Sleeps 4

A bedroom with a bed, a sofa, a bedside table, a nightstand, a chandelier, a mirror, and a shelf with kitchen items.

Family Room Sleeps 4

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE EXECUTIVE

  • Sleeps 4
  • Free WiFi

DOUBLE EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Richmond

Located in Kew, Kew Gardens Hotel is a leisurely stroll from popular sights such as Royal Botanic Gardens, Kew and The National Archives. This 20-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Botanic Gardens, Kew - 5 min walk - 0.3 miles
  • The National Archives - 10 min walk - 0.6 miles
  • Thames Path - 10 min walk - 0.6 miles
  • River Thames - 12 min walk - 0.7 miles
  • Syon Park - 19 min walk - 1.0 mile

Getting around

  • Kew Gardens Station - 3 min walk
  • Richmond North Sheen Station - 16 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬6 min walk
  • ‪The Orangery - ‬14 min walk
  • ‪Heisenberg Breakfast Co - ‬18 min walk
  • ‪The Tap on the Line, Kew - ‬3 min walk
  • ‪The Coffee Traveller - ‬4 min drive

About this property

Kew Gardens Hotel

Guests of Kew Gardens Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Electric kettles, free local calls, and portable fans are also available.

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  • Parking available
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London

Kew Gardens Hotel Richmond

Kew Gardens Richmond

Kew Gardens Hotel Hotel

Kew Gardens Hotel Richmond

Kew Gardens Hotel Hotel Richmond

Frequently asked questions

Is free cancellation available at Kew Gardens Hotel?

Kew Gardens Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Kew Gardens Hotel?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on Oct 4, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kew Gardens Hotel?

This hotel is situated in Kew within a short 14-minute walk of River Thames and also 5 minutes on foot from Royal Botanic Gardens, Kew. You'll also find Twickenham Stadium and Kensington High Street within a short drive.

Is there parking available at Kew Gardens Hotel?

No, this hotel doesn't offer parking.

Does Kew Gardens Hotel have a casino on the premises?

No, Kew Gardens Hotel doesn't have a casino.

Is there an indoor pool at Kew Gardens Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Kew Gardens Hotel?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a garden at this hotel.

Does Kew Gardens Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kew Gardens Hotel have a restaurant with a breakfast menu?

Yes, Kew Gardens Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Kew Gardens Hotel allow pets to stay free of charge?

No, pets aren't allowed at Kew Gardens Hotel.

Does Kew Gardens Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kew Gardens Hotel?

The closest major airport to Kew Gardens Hotel is Heathrow Airport (LHR), which is 10.3 mi away (31 minutes by car). Another top airport is Farnborough (FAB), which is located 28.8 mi away (37-minute drive).

Are there rooms with balconies at Kew Gardens Hotel?

No, you won't find guestrooms with balconies at Kew Gardens Hotel.

Kew Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 421 reviews
Rating 8 - Good. 155 out of 421 reviews
Rating 6 - Okay. 61 out of 421 reviews
Rating 4 - Poor. 26 out of 421 reviews
Rating 2 - Terrible. 13 out of 421 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel, but the staff are very friendly and helpful. Breakfast is great and the room was a good size. Location is brilliant for arriving by Tube and for visiting Kew Gardens. Dinner was also very tasty and good value.
Room
Bathroom
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Clean modern room. Very comfy bed and pillows. A lovely stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great area. I probably wouldn’t do the breakfast there again though
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Great service, very clean room, excellent breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities
Charming hotel with great staff and a brilliant breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The food was very nice- particularly breakfast which was freshly cooked. The room was a bit tired but clean and the shower was very nice. It was quiet and in a really good location to visit Kew Gardens which were an easy 10 minute walk away. I felt the stay was very good value for money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Very friendly staff, lovely pub with games to play !!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff, excellent location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at several hotels in England and this was one of our favorites. It didn’t have an elevator but the young man (I wish I knew his name) was SO helpful, carrying our bags upstairs for us, answering questions. We were able to keep our luggage there the day we checked out while we went downtown (and the young man carried them up to and from the third floor for us!). The food at the restaurant was good and the staff very friendly. It was close to the train station which was convenient.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

J Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Slightly convenient location but rooms are definitely portrayed very different in the photos than reality. No good air flow, old fans provided that barely put out a puff of air, bathroom was musty and everything seemed worn down. The best was hard as a rock. Plenty of other nearby choices for stays that are actually cheaper/just as convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the England game me and my grandson. Staff were very helpful went over and above to help us. Well recommended
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff. However when we arrived it was closed for a private function (wedding that evening) and we couldn’t find anyone to let us in. Solved in the end of course. A bit surprised by how many steps we had to climb to get to our room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely and couldn’t do more to help. Food and pub downstairs fantastic. Delicious meal and fab breakfast in the morning. Was quite disappointed in the quality of the room. Paint and wallpaper peeling from the ceiling. Tv only had basic channels. The bathroom had a lot of black mould in the bath which for a 4 star hotel I was very disappointed in.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Kew, we had a lovely stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jodie

Liked: Cleanliness, staff & service
Room was clean and spacious. Bathroom could do with a little tlc and water temperature in shower wasn’t great. Breakfast and service was excellent and overall feel is welcoming.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. The rooms are spacious, the staff are amazing and the food is great! Thank you Joe, you’re a star! We’ll be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gail

Liked: Staff & service
We like to stay in properties that reflect the ambience of the country we are in. This hotel was once a home in this neighborhood close to the center of town. Our room was ready for us and clean. The friendly staff was helpful and answered our questions patiently. They also helped us with our luggage. The bar which I’d call a pub served all meals. We had no complaints.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was clean. Spacious enough, Nice amenities. Decent restaurant downstairs. If you order fried eggs for breakfast, ask the waiter to tell the chef to use real butter to fry the eggs.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed staying here. The room was big, the bed was so comfortable. 1 minute from Kew Gardens tube, fabulous location. I would stay here again definitely. The bathroom was great( if your a larger person, the bathroom might be a bit of a struggle) There is a coffee machine, but coffee sachets in the room would be appreciated. In summary great hotel, comfy bed, great location, quiet and friendly staff. Just stairs up to room ( so if you have trouble walking up stairs, maybe not for you) The room has a bit of wear and tear but on the whole , great value for money 😀
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People super friendly
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

TONI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start, it was like an episode of Fawlty Towers… Concrete pillows, no hotel staff to talk to, no air con or suitable fans for the room, no cold water apart from out of the bathroom sink, no working tv, plugs on the opposite side of the room so you had to plug your phone in by the door, mouldy and dated bathroom, dated decor throughout. This hotel only had location on its side but this did not make up for the shocking experience. I would never come back nor would I recommend to anyone!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great location for the rugby. Rooms were clean, tidy, and warm and bathrooms had decent showers and hot water. The bar and restaurant are great and very reasonable priced. Will be using again Thanks
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Miss Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, spacious room, the room was cool and drafty as they had a humidifier in the room which had gaps as it reached outside the room via the window which was odd. Staff are very nice, food was hot and tasty in the bar/ restaurant.
Stayed 1 night in Oct 2025