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Kew Gardens Hotel

3.5 star property
Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew

Choose dates to view prices

Photo gallery for Kew Gardens Hotel

Experience the unique blend of traditional and industrial elements in this spacious interior, featuring a spiral staircase, ornate chandelier, and dining area.
Experience the classic charm of New Gardens Hotel, offering pub dining and rooms in a traditional setting.
Relax and dine in comfort with a leather sofa, chairs, and dining table.
Enjoy a drink at the bar, where a selection of bottles and glasses are on display.
Relax in comfort with a large bed, flat-screen TV, and a convenient side table.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
292 Sandycombe Road, Richmond, England, TW9
  • Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • Wembley Stadium
    ‪14 min drive‬
  • Buckingham Palace
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

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Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Executive Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located in Kew, Kew Gardens Hotel is a leisurely stroll from popular sights such as Royal Botanic Gardens, Kew and The National Archives. This 20-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Botanic Gardens, Kew - 5 min walk - 0.3 miles
  • Syon Park - 18 min walk - 1.0 mile
  • Twickenham Stadium - 8 min drive - 3.3 miles
  • Wembley Stadium - 14 min drive - 6.6 miles
  • Buckingham Palace - 19 min drive - 7.7 miles

Getting around

  • Kew Gardens Station - 3 min walk
  • Kew Gardens Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Victoria Plaza Cafe - ‬7 min walk
  • ‪The Orangery - ‬14 min walk
  • ‪The National Archives - ‬12 min walk
  • ‪Tap on the Line - ‬3 min walk
  • ‪City Barge Chiswick - ‬4 min drive

About this property

Kew Gardens Hotel

Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew
Guests of Kew Gardens Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Electric kettles, free local calls, and portable fans are also available.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Frequently asked questions

Is free cancellation available at Kew Gardens Hotel?

Kew Gardens Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Kew Gardens Hotel?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on Jul 22, 2025 start from $151.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kew Gardens Hotel?

This hotel is situated in Kew within a short 5-minute walk of Royal Botanic Gardens, Kew and also 16 minutes on foot from Thames River. You'll also find Kensington High Street and Twickenham Stadium within a short drive.

Is parking available on site at Kew Gardens Hotel?

No, there isn't parking at this hotel.

Does Kew Gardens Hotel have a casino on the premises?

No, Kew Gardens Hotel doesn't have a casino.

Is there an indoor pool at Kew Gardens Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kew Gardens Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Kew Gardens Hotel?

No, there isn't a spa tub at this hotel.

Does Kew Gardens Hotel have a restaurant with a breakfast menu?

Yes, Kew Gardens Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Kew Gardens Hotel allow pets to stay free of charge?

No, pets aren't allowed at Kew Gardens Hotel.

Are there connecting rooms at Kew Gardens Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kew Gardens Hotel?

The closest major airport to Kew Gardens Hotel is Heathrow Airport (LHR), which is 10.3 mi away (22 minutes by car). Another top airport is Farnborough (FAB), which is located 28.8 mi away (36-minute drive).

Are there rooms with balconies that I can book at Kew Gardens Hotel?

No, you won't find guestrooms with balconies at Kew Gardens Hotel.

Kew Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 133 out of 348 reviews
Rating 8 - Good. 138 out of 348 reviews
Rating 6 - Okay. 49 out of 348 reviews
Rating 4 - Poor. 21 out of 348 reviews
Rating 2 - Terrible. 7 out of 348 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Erik, Arlington

Liked: Cleanliness, staff & service
This is an old fashioned hotel atop a restaurant. It’s nothing fancy but if Kew Gardens is on your list and you have limited time it might be a good choice. Staff was super nice. Be aware that there is no elevator.
Stayed 1 night in May 2025

8/10 Good

Elyse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Okotok

Stayed 1 night in Feb 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5.25 slice of toast

Breakfast expensive and they kept adding on "little" extras. eg: Five pounds for a slice of toast?
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Location great especially for Kew Gardens

All of the staff we met were all absolultey wonderful. Really helpful, friendly and offered great customer service. They made our stay pleasant. The quality of the breakfast was first class and the Breakfst team went out of their way to make it a great expereince. Sadly the offer was limited ie no fruit, yogurt or cereals, however the quality made up for that. Sadly the room we were given was really disapointing especailly after reading so many glowing reports tiny, cramped and nowhere to sit . The bathroom was really small and the sink was just about adequate. We had tried quite a few times to message the hotel and also call them prior to our vist (which we had booked way back in August) but no body answered. This did not bode well. As ther is no reception as such we did not have an opportuity to ask anyone about changing the room. The room was adequate, and quiet which was good. There was a bus stop right in fornt of the hotle which was ideal as we were using public transport. The location was excellent fo our needs. Just very disappointed with the room. A big thank yu though to every single member of the staff team that we met, without them we would have been a bit grumpy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for the rooms, stay for the staff

Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlton

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew gardens lights excellent venue and experience

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking. Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't get away with this stuff outside London.
Stayed 1 night in Dec 2024

8/10 Good

Gail

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kew Gardens great Christmas lights
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We were in room 18 at the top and the pillows were like folded up towels. Other than that was good.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew Gardens Hotel

Lovely , clean ,& comfortable. Service excellent. 10 minute walk to Kew Gardens . Shops very near . 5 minute walk to / from Kew Station . Would use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
Great location . Slightly expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kew Hotel

Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a perfect location

It was a lovely, clean room with a few charming period pieces (the desk was even a modified old Singer table sewing machine) and all the necessary comforts. I appreciated that the windows opened a bit, the curtains were blackout, and there were plenty of pillows. There location cannot be beat - easy walk to the train station, conveniences, and Kew Gardens.
Stayed 1 night in Oct 2024

8/10 Good

Larry, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs to upper level very hard to climb with suitcase, no lift on property.
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Freda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and great location
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to Kew Gardens. No lifts.
Stayed 3 nights in Sep 2024

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