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Staycity Aparthotels, London, Heathrow

4.0 star property
Riverfront aparthotel with a restaurant connected to the convention center in Hayes

Choose dates to view prices

Photo gallery for Staycity Aparthotels, London, Heathrow

Restaurant
Bar (on property)
Premium bedding, laptop workspace, soundproofing, iron/ironing board
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
High Point Village, Station Approach, Hayes, England, UB3 4FL
  • Stockley Park
    ‪14 min walk‬
  • Airport Bowl
    ‪5 min drive‬
  • Brunel University
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Studio

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Studio

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, 2 Bathrooms

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, 2 Bathrooms

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 3 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (1 bathroom)

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms (1 bathroom)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Twin)

Standard Apartment, 1 Bedroom (Twin) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Twin)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Executive Double or Twin Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 183 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom (Double)

Standard Apartment, 1 Bedroom (Double) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Double)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Hayes

Located in Botwell within a mile (2 km) of Stockley Park, Staycity Aparthotels, London, Heathrow is within a few miles (5 km) of Airport Bowl. This 4-star aparthotel has 269 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym. It's centrally located in Hayes, connected to the convention center,8.8 mi (14.1 km) from Wembley Stadium, and also 9.5 mi (15.3 km) from Windsor Castle.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • London Motor Museum - 4 min walk - 0.3 miles
  • Stockley Park - 14 min walk - 0.8 miles
  • Airport Bowl - 5 min drive - 2.7 miles
  • Brunel University - 6 min drive - 3.2 miles
  • Twickenham Stadium - 13 min drive - 5.7 miles

Getting around

  • Hayes & Harlington Station - 2 min walk
  • Hounslow West Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Orlando - ‬6 min walk
  • ‪The Botwell Inn - ‬8 min walk
  • ‪Costa Express - ‬5 min walk
  • ‪Subway - ‬6 min walk

About this property

Staycity Aparthotels, London, Heathrow

Riverfront aparthotel with a restaurant connected to the convention center in Hayes
Guests of Staycity Aparthotels, London, Heathrow enjoy features like a gym, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 15 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a convenience store and a TV in a common area.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, and a stovetop. An LCD TV comes with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a rainfall showerhead and a hair dryer. Each apartment also includes an ironing board. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

Languages

English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • In a business district
  • In the city center
  • In the suburbs
  • Near a train station
  • Near the airport
  • On the riverwalk
  • On the Strip

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 269 units
  • 8 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Renovations and closures

This property is closed from November 24 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5.00 for children
  • Self parking fee: GBP 15 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes

Frequently asked questions

Is a free cancellation option available at Staycity Aparthotels, London, Heathrow?

Staycity Aparthotels, London, Heathrow offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Staycity Aparthotels, London, Heathrow?

This aparthotel is situated in Botwell, close to Twickenham Stadium and Royal Botanic Gardens, Kew. Airport Bowl is also within a driving distance of 2.4 mi.

Is there parking available at this aparthotel?

Yes, parking is offered for GBP 15 per day. Though parking is limited, accessible parking is also available.

Does Staycity Aparthotels, London, Heathrow have a casino?

No, Staycity Aparthotels, London, Heathrow doesn't have a casino.

Is there an indoor pool at Staycity Aparthotels, London, Heathrow?

No, there is no indoor pool at this aparthotel.

Is Staycity Aparthotels, London, Heathrow good for couples?

Amenities that appeal to couples at this riverfront aparthotel include a kitchen, premium bedding, and a rainfall showerhead.

Does Staycity Aparthotels, London, Heathrow have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Staycity Aparthotels, London, Heathrow feature a restaurant that includes a breakfast menu?

Yes, Staycity Aparthotels, London, Heathrow serves buffet breakfast each morning for a surcharge from its restaurant.

Does Staycity Aparthotels, London, Heathrow allow pets to stay for free?

No, pets aren't allowed at Staycity Aparthotels, London, Heathrow though service animals are welcome.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Staycity Aparthotels, London, Heathrow?

The closest major airport to Staycity Aparthotels, London, Heathrow is Heathrow Airport (LHR), which is 4 mi away (15 minutes by car). Another top airport is Farnborough (FAB), which is located 26.5 mi away (32-minute drive).

Can I book a room with a balcony at Staycity Aparthotels, London, Heathrow?

No, there aren't any apartments with balconies at Staycity Aparthotels, London, Heathrow.

Staycity Aparthotels, London, Heathrow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1117 out of 2356 reviews
Rating 8 - Good. 860 out of 2356 reviews
Rating 6 - Okay. 237 out of 2356 reviews
Rating 4 - Poor. 69 out of 2356 reviews
Rating 2 - Terrible. 73 out of 2356 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we needed. Spot along train route. Clean facility with accommodating staff.

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

tomas

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

Richard

Stayed 2 nights in Nov 2022

8/10 Good

Satender

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean
Stayed 5 nights in Nov 2022

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Stayed 1 night in Oct 2022

10/10 Excellent

wai chi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Transport to Heathrow Airport
Stayed 4 nights in Nov 2022

8/10 Good

Onno

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Ali

Stayed 1 night in Oct 2022

10/10 Excellent

Alysa

Stayed 2 nights in Oct 2022

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.
Stayed 14 nights in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Stayed 27 nights in Sep 2022

10/10 Excellent

Angela, Sackville

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, helpful, clean hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Yelduz

Stayed 8 nights in Oct 2022

6/10 Okay

raynier, miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
Stayed 1 night in Sep 2022

2/10 Terrible

Chantal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.
Stayed 1 night in Sep 2022

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jennifer

Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Justin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite.
Stayed 1 night in Sep 2022

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Close to train.
Stayed 2 nights in Sep 2022

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort

Great value for London stay

The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site.
Stayed 2 nights in Sep 2022

8/10 Good

Gbesimi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Homely place but rates have been rising to uncomfortable level
Stayed 7 nights in Sep 2022

10/10 Excellent

Xiaochen

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 7 nights in Aug 2022

10/10 Excellent

Marian

Liked: Cleanliness, room comfort

Staff was superb.

The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.
Stayed 1 night in Aug 2022

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