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Aparthotel

Staycity Aparthotels, London, Heathrow

4.0 star property

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Photo gallery for Staycity Aparthotels, London, Heathrow

Restaurant
Lobby
Premium bedding, laptop workspace, soundproofing, iron/ironing board
Front of property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
High Point Village, Station Approach, Hayes, England, UB3 4FL
  • Place, Botwell Green Sports and Leisure Centre
    ‪9 min walk‬
  • Place, Lake Farm Country Park
    ‪14 min walk‬
  • Place, Stockley Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom (Double)

Standard Apartment, 1 Bedroom (Double) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Double)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms (1 bathroom)

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms (1 bathroom)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms, 2 Bathrooms

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, 2 Bathrooms

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 3 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom (Twin)

Standard Apartment, 1 Bedroom (Twin) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Twin)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Studio

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Executive Double or Twin Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 183 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
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About the neighborhood

Hayes

Located in Botwell within a 15-minute walk of Stockley Park, Staycity Aparthotels, London, Heathrow is within a few miles (5 km) of Airport Bowl. This 4-star aparthotel has 269 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym. It's centrally located in Hayes, connected to the convention center,9.4 mi (15.1 km) from Wembley Stadium, and also 9.5 mi (15.3 km) from Windsor Castle.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Botwell Green Sports and Leisure Centre - 9 min walk - 0.5 miles
  • Lake Farm Country Park - 14 min walk - 0.8 miles
  • Stockley Park - 15 min walk - 0.8 miles
  • Cranford Countryside Park - 18 min walk - 1.0 mile
  • Minet Country Park - 18 min walk - 1.0 mile

Getting around

  • Hayes & Harlington Station - 2 min walk
  • Hounslow West Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 18 min drive

Restaurants

  • ‪The Botwell Inn - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪The Old Crown - ‬2 min walk
  • ‪Chixys Grill - ‬1 min walk

About this property

Staycity Aparthotels, London, Heathrow

Guests of Staycity Aparthotels, London, Heathrow enjoy features like a gym, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 15 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a convenience store and a TV in a common area.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, and a stovetop. An LCD TV comes with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a rainfall showerhead and a hair dryer. Each apartment also includes an ironing board. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a convention center
  • In a business district
  • In the city center
  • In the suburbs
  • Near a train station
  • Near the airport
  • On the riverwalk
  • On the Strip

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 269 units
  • 8 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Renovations and closures

This property is closed from November 24 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5.00 for children
  • Self parking fee: GBP 15 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes

Frequently asked questions

Is a free cancellation option available at Staycity Aparthotels, London, Heathrow?

Staycity Aparthotels, London, Heathrow offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Staycity Aparthotels, London, Heathrow?

This aparthotel is situated in Botwell, close to Twickenham Stadium and Royal Botanic Gardens, Kew. Airport Bowl is also within a driving distance of 2.3 mi.

Is parking available on site at Staycity Aparthotels, London, Heathrow?

Yes, parking is offered for GBP 15 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Staycity Aparthotels, London, Heathrow have a casino?

No, Staycity Aparthotels, London, Heathrow doesn't have a casino.

Is there an indoor pool at Staycity Aparthotels, London, Heathrow?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Staycity Aparthotels, London, Heathrow?

Amenities that appeal to couples at this riverfront aparthotel include premium bedding, a rainfall showerhead, and a kitchen.

Are there hot tubs at Staycity Aparthotels, London, Heathrow?

No, there isn't a spa tub at this aparthotel.

Does Staycity Aparthotels, London, Heathrow feature a restaurant that includes a breakfast menu?

Yes, Staycity Aparthotels, London, Heathrow serves buffet breakfast each morning for a surcharge from its restaurant.

Does Staycity Aparthotels, London, Heathrow allow pets to stay for free?

No, pets aren't allowed at Staycity Aparthotels, London, Heathrow though service animals are welcome.

Are there connecting rooms at Staycity Aparthotels, London, Heathrow?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Staycity Aparthotels, London, Heathrow?

The closest major airport to Staycity Aparthotels, London, Heathrow is Heathrow Airport (LHR), which is 4.1 mi away (18 minutes by car). Another top airport is Farnborough (FAB), which is located 26.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Staycity Aparthotels, London, Heathrow?

No, you won't find apartments with balconies at Staycity Aparthotels, London, Heathrow.

Staycity Aparthotels, London, Heathrow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1117 out of 2356 reviews
Rating 8 - Good. 860 out of 2356 reviews
Rating 6 - Okay. 237 out of 2356 reviews
Rating 4 - Poor. 69 out of 2356 reviews
Rating 2 - Terrible. 73 out of 2356 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

OLAWUNMI

Liked: Cleanliness, property conditions & facilities, communication
Loved staying at this hotel due to proximity to airport.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, helpful, clean hotel
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly and helpful
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort, communication

Excellent stay

Brilliant stay as always xx this is my go to for London stopovers as so great, clean, well kept and staff always pleasant. Secure parking on site everything you need to hand xx
Stayed 1 night in Aug 2022
Verified

6/10 Okay

raynier

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

James

Disliked: Property conditions & facilities
Next to train station and 1 stop from LHR
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Xiaochen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Longbo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to access the airport! Room was big and very clean. Staff was very helpful. Definitely recommended!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

brad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly hotel close to airport and great walking to train then to the tube. Overal great experience
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Amit

Liked: Cleanliness, room comfort, communication
Next to tube station and 15 mins from heathrow airport Great Indian restaurant next door and close to Tesco
Stayed 1 night in Jul 2022
Verified

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great value for London stay

The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Siu Lan

Liked: Cleanliness, room comfort, communication

Nice stay

There is an open kitchen that I can cook my own meal. It's very nice
Stayed 26 nights in Jun 2022
Verified

10/10 Excellent

wai chi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Transport to Heathrow Airport
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to train.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exactly what we needed. Spot along train route. Clean facility with accommodating staff.
Verified

10/10 Excellent

Angela M

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's literally next to Tube station, 6 min ride away from Heathrow airport. Everyone was friendly, and helpful. Especially Luna!! The breakfast was delicious, with many options.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Gbesimi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Homely place but rates have been rising to uncomfortable level
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Satender

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, communication
Excellent front of house staff; they all go above and beyond their duties to assist their guests in any way they can...I would like to single one or two of them out for special mention, but to be quite honest they are all fantastic.I have been staying here for many years now, and will continue to for as long as they continue their exceptional service.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Gbesimi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Response excellent Willing to help
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Gbesimi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Prompt response to customers Warm welcome and going extra mile
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Takayi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the studio apartment. Eighth floor was quiet. Only issue is the air conditioning was not working well and the windows do not open so it was too hot at night.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Zaheer

Liked: Cleanliness, room comfort, communication
Bit noisy because Room D509 children are playing early 7 in the morning
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Stayed 27 nights in Sep 2022