Kew Gardens Hotel

3.5 star property
Hotel with a restaurant, 5-minute walk to Royal Botanic Gardens, Kew

Choose dates to view prices

Photo gallery for Kew Gardens Hotel

Meeting facility
Front of property
Cafe
Bar (on property)
Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
292 Sandycombe Road, Richmond, England, TW9
  • Place, Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • Place, Wembley Stadium
    ‪26 min drive‬
  • Place, Buckingham Palace
    ‪32 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪22 min drive‬

Room options

Economy Double Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Double Bed

7.2 out of 10
Good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Located in Kew, Kew Gardens Hotel is a leisurely stroll from popular sights such as Royal Botanic Gardens, Kew and The National Archives. This 20-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Botanic Gardens, Kew - 5 min walk - 0.3 miles
  • Twickenham Stadium - 15 min drive - 3.9 miles
  • Wembley Stadium - 26 min drive - 7.0 miles
  • Buckingham Palace - 32 min drive - 7.9 miles
  • Piccadilly Circus - 36 min drive - 9.4 miles

Getting around

  • Kew Gardens Station - 3 min walk
  • Kew Gardens Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬6 min walk
  • ‪The Orangery - ‬14 min walk
  • ‪Coach & Horses Hotel - ‬13 min walk
  • ‪The Tap on the Line, Kew - ‬3 min walk
  • ‪The City Barge - ‬5 min drive

About this property

Kew Gardens Hotel

Hotel with a restaurant, 5-minute walk to Royal Botanic Gardens, Kew
Guests of Kew Gardens Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Electric kettles, free local calls, and portable fans are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Frequently asked questions

Is free cancellation available at Kew Gardens Hotel?

Kew Gardens Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Kew Gardens Hotel?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on Nov 9, 2025 start from $109.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kew Gardens Hotel?

This hotel is situated in Kew within a short 5-minute walk of Royal Botanic Gardens, Kew and also 16 minutes on foot from Thames River. You'll also find Kensington High Street and Richmond Park within a short drive.

Will I be able to park at Kew Gardens Hotel?

No, there isn't parking at this hotel.

Does Kew Gardens Hotel have a casino on the premises?

No, Kew Gardens Hotel doesn't have a casino.

Is there an indoor pool at Kew Gardens Hotel?

No, there is no indoor pool at this hotel.

Is Kew Gardens Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Kew Gardens Hotel?

No, there isn't a spa tub at this hotel.

Does Kew Gardens Hotel have a restaurant with a breakfast menu?

Yes, Kew Gardens Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Kew Gardens Hotel allow pets to stay free of charge?

No, pets aren't allowed at Kew Gardens Hotel.

Does Kew Gardens Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kew Gardens Hotel?

The closest major airport to Kew Gardens Hotel is Heathrow Airport (LHR), which is 10.3 mi away (22 minutes by car). Another top airport is Farnborough (FAB), which is located 28.8 mi away (36-minute drive).

Can I book a room with a balcony at Kew Gardens Hotel?

No, there aren't any guestrooms with balconies at Kew Gardens Hotel.

Kew Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 139 out of 362 reviews
Rating 8 - Good. 140 out of 362 reviews
Rating 6 - Okay. 51 out of 362 reviews
Rating 4 - Poor. 23 out of 362 reviews
Rating 2 - Terrible. 9 out of 362 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Samir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good breakfast, nice room. Only drawback with an old property: no lift, and the window/curtains were in need of repair. But it didn't bother us.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good-ish

Room was mostly fine. We stayed during a heatwave. Portable AC was brought in when we arrived, but taken out while we were out touristing. Staff can be a little hard to figure out who works at the pub and who works for the inn. So, getting service can be strange. Richmond was nice with nice shops and parks. Parking was relatively easy, just pay attention to the signs along the streets. Not bad, but I don't think we'd stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries. Staff very friendly.
Stayed 1 night in Jul 2025

4/10 Poor

Roseanna

Disliked: Amenities
The room was dirty. Cracked cups. Windows old and rotten and couldn’t close. One window cracked. Hole in the bathroom door. Foreign objects in the bed so I slept on the towels. No air conditioning only a noisy fan. Plastic hose on that was broken. Curtains ripped and wouldn’t close properly. Coffee and tea offered in keep warm jugs at breakfast . No decaf. Plastic glasses for juice. I couldn’t order egg on toast I had to have salmon egg and toast. I had to ask for hot water to make my own decaf tea. I will not stay again. I was expecting more for a superior room and £160. Plus 12 pounds for the salmon breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Run down for the price

The check in was slow, I asked at the bar three times before someone came to check us in. They did help me try and find a room with a shower but unfortunately it was only bath tubs available. The room was spacious but run down. There was no air con and the window didn’t open much. There was a fan. The bathroom was small and looked unfinished. It all needs some renovating for the cost they charge.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pub with a convenient side entrance to get up to the rooms at any hour. Our room was all fine, with the air con much appreciated.
Stayed 1 night in Jun 2025

4/10 Poor

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities
Everyone on staff is sweet and smiley! Very accommodating and welcoming. The breakfasts are cooked in the pub kitchen upon ordering, not continental-style. They make espresso drinks too! The room was quiet and cozy. I will return.
Stayed 4 nights in Jun 2025

6/10 Okay

M-B

Liked: Cleanliness, staff & service
We got room 21 which was at the very top of narrow stairs. Economy room that didn’t lived up to the photos on the website. If you are senior you wouldn’t like to clime those stairs. No area for opening suitcases unless you used the bed and a tiny bathroom. The prize of the room was far above acceptable. Restaurant and bar are cozy.
Stayed 3 nights in Jun 2025

8/10 Good

Erik, Arlington

Liked: Cleanliness, staff & service
This is an old fashioned hotel atop a restaurant. It’s nothing fancy but if Kew Gardens is on your list and you have limited time it might be a good choice. Staff was super nice. Be aware that there is no elevator.
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Kew

Friendly helpful staff room a little tired but for a one night stay no problem Good amenities in room iron ironing board and excellent fan
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it and highly recommended

Really enjoyed it. The bar and burger were lovely and the service was exceptional. The room was lovely and I slept like a baby which is not normal for me. Nice location and really nice place.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Elyse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Okotok

Stayed 1 night in Feb 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5.25 slice of toast

Breakfast expensive and they kept adding on "little" extras. eg: Five pounds for a slice of toast?
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Location great especially for Kew Gardens

All of the staff we met were all absolultey wonderful. Really helpful, friendly and offered great customer service. They made our stay pleasant. The quality of the breakfast was first class and the Breakfst team went out of their way to make it a great expereince. Sadly the offer was limited ie no fruit, yogurt or cereals, however the quality made up for that. Sadly the room we were given was really disapointing especailly after reading so many glowing reports tiny, cramped and nowhere to sit . The bathroom was really small and the sink was just about adequate. We had tried quite a few times to message the hotel and also call them prior to our vist (which we had booked way back in August) but no body answered. This did not bode well. As ther is no reception as such we did not have an opportuity to ask anyone about changing the room. The room was adequate, and quiet which was good. There was a bus stop right in fornt of the hotle which was ideal as we were using public transport. The location was excellent fo our needs. Just very disappointed with the room. A big thank yu though to every single member of the staff team that we met, without them we would have been a bit grumpy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for the rooms, stay for the staff

Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlton

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew gardens lights excellent venue and experience

Stayed 1 night in Dec 2024