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The Coach & Horses

3.5 star property
Georgian inn with a 24-hour front desk and a restaurant

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Photo gallery for The Coach & Horses

Bar (on property)
Property grounds
Front of property
Deluxe Double Room | Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer
Classic Double Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8 Kew Green, Richmond, England, TW9 3BH
  • Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • The National Archives
    ‪9 min walk‬
  • Buckingham Palace
    ‪17 min drive‬
  • London (LHR-Heathrow)
    ‪17 min drive‬

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Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room | 1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located in Kew, The Coach & Horses is adjacent to Royal Botanic Gardens, Kew and within a 15-minute walk of popular sights like The National Archives. This 31-room, 3.5-star inn has a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.0 miles
  • The National Archives - 9 min walk - 0.5 miles
  • Syon Park - 18 min walk - 1.0 mile
  • Westfield London Shopping Centre - 11 min drive - 4.5 miles
  • Buckingham Palace - 17 min drive - 7.3 miles

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Victoria Plaza Cafe - ‬9 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪The National Archives - ‬10 min walk

About this property

The Coach & Horses

Georgian inn with a 24-hour front desk and a restaurant
Guests of The Coach & Horses enjoy free WiFi in public areas, meeting rooms, and free newspapers. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, a garden, and an ATM.
Guests can enjoy free WiFi and flat-screen TVs. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, espresso makers, and free local calls are also standard.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Frequently asked questions

Is free cancellation available at The Coach & Horses?

The Coach & Horses provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of The Coach & Horses?

This inn is situated in Kew within a 10-minute walk of Royal Botanic Gardens, Kew and Thames River. You'll also find Kensington High Street and Twickenham Stadium within a short drive.

Is parking available on site at The Coach & Horses?

Yes, self parking is offered for free at the inn.

Does The Coach & Horses have a casino on the premises?

No, The Coach & Horses doesn't have a casino.

Will I find an indoor pool at The Coach & Horses?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at The Coach & Horses?

Amenities that appeal to couples at this inn include a soaking tub, a minibar with some free items, and an espresso maker.

Does The Coach & Horses have a hot tub?

No, there isn't a spa tub at this inn.

Does The Coach & Horses have a restaurant with a breakfast menu?

Yes, The Coach & Horses serves breakfast for a surcharge at Atrium.

Will The Coach & Horses allow pets to stay for free?

No, pets aren't allowed at The Coach & Horses.

Does The Coach & Horses have connecting rooms?

Yes, this inn has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Coach & Horses?

The closest major airport to The Coach & Horses is Heathrow Airport (LHR), which is 9.8 mi away (19 minutes by car). Another top airport is London City Airport (LCY), which is located 29.9 mi away (77-minute drive).

Are there rooms with balconies at The Coach & Horses?

No, there aren't any guestrooms with balconies at The Coach & Horses.

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 535 reviews
Rating 8 - Good. 140 out of 535 reviews
Rating 6 - Okay. 14 out of 535 reviews
Rating 4 - Poor. 5 out of 535 reviews
Rating 2 - Terrible. 2 out of 535 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Gosport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure. Look forward to returning soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Comfortable Hotel and Bar

Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception. Our room was very comfortable with everything we needed. Bar very cosy and food great. We’ll definitely be back and recommend to others.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay , handy for KEW GARDENS , close to shopping . Good Food but really impressed by attention to detail and professionalism and kindness of staff
Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vivienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Anais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright decor and lovely location with parking

The Coach and Horses really surprised us with its amazing decor and attention to detail. It was in a great spot close to Kew amenities and attractions. The room felt like a home from home and had been recently refurbished. For a deluxe room it was was quite compact . The snacks and drinks available for an extra charge were a pleasing option.
Beautiful decor
Attractive restaurant and breakfast room
Fascinating Kew Gardens close by
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with partner
Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pub area is a bit tired but the hotel rooms were very nice, clean and comfortable. Breakfast was very good and was included in the rate. All linen and towels were excellent quality
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the friendliness of the staff and the room was very pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last night in London

Short stay here before an early flight out of Heathrow the next day. Really good bar, room was clean, nice and comfortable. Would like to start again with more time to explore the area
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

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