The Coach & Horses

3.5 star property
Georgian inn with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Coach & Horses

Bar (on property)
Front of property
Deluxe Double Room | Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer
Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪11 min drive‬
  • Place, Buckingham Palace
    ‪19 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪17 min drive‬

Room options

Classic Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located in Kew, The Coach & Horses is adjacent to Royal Botanic Gardens, Kew and within a 15-minute walk of popular sights like The National Archives. This 31-room, 3.5-star inn has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.0 miles
  • Syon Park - 18 min walk - 1.0 mile
  • Twickenham Stadium - 10 min drive - 3.9 miles
  • Westfield London Shopping Centre - 11 min drive - 4.5 miles
  • Buckingham Palace - 19 min drive - 7.3 miles

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬10 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪Coach & Horses Hotel - ‬1 min walk
  • ‪The Tap on the Line, Kew - ‬12 min walk
  • ‪Express Tavern - ‬8 min walk

About this property

The Coach & Horses

Georgian inn with a 24-hour front desk and a restaurant
Guests of The Coach & Horses enjoy free WiFi in public areas, meeting rooms, and free newspapers. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, a garden, and an ATM.
Guests can enjoy free WiFi and flat-screen TVs. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, espresso makers, and free local calls are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Frequently asked questions

Is free cancellation available at The Coach & Horses?

The Coach & Horses provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of The Coach & Horses?

This inn is situated in Kew within a 10-minute walk of Royal Botanic Gardens, Kew and Thames River. You'll also find Kensington High Street and Richmond Park within a short drive.

Is there parking available at The Coach & Horses?

Yes, self parking is offered for free at the inn.

Does The Coach & Horses have a casino on the premises?

No, The Coach & Horses doesn't have a casino.

Will I find an indoor pool at The Coach & Horses?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at The Coach & Horses?

Amenities that appeal to couples at this inn include a soaking tub, a minibar with some free items, and an espresso maker.

Are there hot tubs at The Coach & Horses?

No, there isn't a spa tub at this inn.

Does The Coach & Horses have a restaurant with a breakfast menu?

Yes, The Coach & Horses serves breakfast for a surcharge at Atrium.

Will The Coach & Horses allow pets to stay for free?

No, pets aren't allowed at The Coach & Horses.

Does The Coach & Horses have connecting rooms?

Yes, this inn has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Coach & Horses?

The closest major airport to The Coach & Horses is Heathrow Airport (LHR), which is 9.8 mi away (19 minutes by car). Another top airport is London City Airport (LCY), which is located 29.9 mi away (77-minute drive).

Can I book a room with a balcony at The Coach & Horses?

No, you won't find guestrooms with balconies at The Coach & Horses.

Reviews

The Coach & Horses Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 555 reviews
Rating 8 - Good. 144 out of 555 reviews
Rating 6 - Okay. 14 out of 555 reviews
Rating 4 - Poor. 5 out of 555 reviews
Rating 2 - Terrible. 2 out of 555 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute pub/hotel

Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed only but had dinner on the sunday afternoon and was 10/10. Portions for sunday lunch are very generous, couldn’t finish it all. Room service app was a bit hit and miss so ended up calling down for it instead. Would definitely recommend this pub/hotel for anyone visiting the area. Appreciated the air-conned room as we stayed on a very warm weekend. Would definitely book again if we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Stayed 1 night in Jul 2025

8/10 Good

Pam

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Great breakfast. Short walk to Kew Gardens and direct bus line to Richmond Park and Richmond central, where you can take train to central London in 20 minutes. Restaurant serves excellent meals and the pub is outstanding.
Stayed 1 night in Jun 2025

8/10 Good

andrea

Liked: Cleanliness, property conditions & facilities
Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment. I like Young’s Hotels because they feel like part of the neighborhood.
Stayed 3 nights in Jun 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.
Stayed 2 nights in May 2025

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise. The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary-Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Kew Gardens. Secure free parking. Excellent breakfast menu. A perfect twin bed room with everything you need, all clean & comfortable.The staff were absolutely fantastic so welcoming and helpful. One amazing lady stands out Alecja you made the birthday girls feel very special thank you. What an asset you are to the business. Highly recommend a stay here.
Stayed 1 night in May 2025

8/10 Good

Ann

Lovely big room. Large comfortable bed. Lighting poor e.g No lighting over the mirror. Only one light in the porch and rather dim lights each side of the bed. No instructions on how to use air con- it took time to work out on a hot day. Very polite helpful and friendly staff on reception bar and restaurant. A real asset to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Stayed 1 night in May 2025

10/10 Excellent

jonathan

Awesome. Gvm
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

From check in to check out we both had a lovely experience at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Gosport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure. Look forward to returning soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Comfortable Hotel and Bar

Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception. Our room was very comfortable with everything we needed. Bar very cosy and food great. We’ll definitely be back and recommend to others.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay , handy for KEW GARDENS , close to shopping . Good Food but really impressed by attention to detail and professionalism and kindness of staff
Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Stayed 1 night in Jan 2025