Best Western Richmond Hotel

Hotel in Richmond with free breakfast and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax by the pool surrounded by lounge chairs and tables, with a view of the lush green landscape outside.

Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, compact kitchenette, and a cozy bed with a brown headboard.

Stunning tree stands in a beautifully landscaped bed in front of a brick building with large windows.

Enjoy a casual dining experience with comfortable seating and convenient counter service.

Enjoy a meal at the on-site restaurant, Cook Out Fresh Hamburgers, and relax in the covered outdoor lobby area.

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot Tub
Pool
Gym
Housekeeping
Laundry
Breakfast included

Explore the area

100 Eastern Bypass, Richmond, KY, 40475

Eastern Kentucky University
‪17 min walk‬
EKU Center for the Arts
‪2 min drive‬
Lake Reba
‪12 min drive‬
Lexington, KY (LEX-Blue Grass)
‪44 min drive‬

Room options

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a convenient microwave and refrigerator.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Two single beds with white linens and green bedspreads, a wooden headboard, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Sleeps 4
2 Queen Beds

About the neighborhood

Richmond

Best Western Richmond Hotel is a short stroll from Cinemark At Richmond Centre and Richmond Centre Mall. This hotel has 141 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

Richmond Centre Mall - 8 min walk - 0.5 miles
Eastern Kentucky University - 17 min walk - 0.9 miles
EKU Center for the Arts - 2 min drive - 1.1 miles
Hummel Planetarium - 3 min drive - 1.5 miles
Lake Reba - 12 min drive - 4.7 miles

Getting around

Blue Grass Airport (LEX) - 38 min drive

Restaurants

‪Chick-fil-A - ‬7 min walk
‪McDonald's - ‬12 min walk
‪Cook Out - ‬3 min walk
‪Raising Cane's Chicken Fingers - ‬10 min walk
‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Hotel in Richmond with free breakfast and a 24-hour fitness center

At Best Western Richmond Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.

Guests can expect to find LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Languages

English, Spanish

Similar properties

Welcome to Quality Inn, a classic hotel with a central entrance and beautifully manicured surroundings.

Pool
Breakfast included
Pet friendly
Parking included

$90 nightly

Sep 1 - Sep 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

24-hour gym
Hot tub
Indoor pool

Family friendly

In-room microwave
In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business center
Computer station
Conference center (2,314 square feet of space)
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Stair-free path to entrance
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
2 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Masks are required at the property for guests without COVID-19 vaccination

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Holiday Plaza

Best Western Holiday Plaza Hotel

Best Western Holiday Plaza Hotel Richmond

Best Western Holiday Plaza Richmond

Best Western Richmond

Best Richmond Hotel Richmond

Best Western Richmond Hotel Hotel

Best Western Richmond Hotel Richmond

Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

What can I see around Best Western Richmond Hotel?

This hotel is located in Richmond, a short 14-minute walk from Richmond Centre Mall and also 12 minutes on foot from Cinemark At Richmond Centre. You'll also find EKU Center for the Arts and Hummel Planetarium within a short drive.

How much does it cost to stay at Best Western Richmond Hotel?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on Aug 17, 2025 start from $78.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Richmond Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Richmond Hotel include a casino?

No, Best Western Richmond Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Richmond Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Best Western Richmond Hotel?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Does Best Western Richmond Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Richmond Hotel feature a restaurant that includes a breakfast menu?

Best Western Richmond Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Richmond Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Richmond Hotel though service animals are welcome.

Does Best Western Richmond Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Richmond Hotel?

The closest major airport to Best Western Richmond Hotel is Blue Grass Airport (LEX), which is about 25.7 mi away.

Can I book a room with a balcony at Best Western Richmond Hotel?

No, there aren't any guestrooms with balconies at Best Western Richmond Hotel.

Best Western Richmond Hotel Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Shawn

May 4, 2025

Stayed 1 night in Apr 2025

4/10 Poor

Dori

Traveled with partner

Apr 29, 2025

Liked: Staff & service

Disliked: Cleanliness

The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable

Stayed 1 night in Apr 2025

8/10 Good

warren

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Ali

Traveled with family

Apr 28, 2025

Liked: Staff & service, room comfort

We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open

Stayed 1 night in Apr 2025

8/10 Good

James

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No ice machine, otherwise fine

Stayed 3 nights in Apr 2025

10/10 Excellent

Deidre

Traveled with group

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was quiet, great bed(s)

Stayed 1 night in Apr 2025

2/10 Terrible

Lillian

Traveled with family

Apr 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE!!!

This hotel was horrible in every way possible. 3 different Low battery fire alarms in the hallways going off all night. Laundry broken, ice machine broken, bathroom toilet broken, pool freezing, hot tub so incredibly filthy it was green and had unidentified substances floating on top of the water. A fungal/bacterial infection just waiting to happen. This was the worst hotel I have ever stayed at and would not recommend it to anyone under any circumstances.

Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Traveled with group

Apr 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel!

I did not usually fill out reviews. Our stay at this hotel was awful. I waited for 30 minutes for someone to check me in. Then I found out that the amenities that they said that they had online they did not have. Not only that we checked and we were told that they did not have any hot water. The hotel was under construction, but it looked like it had been for a long time. I don’t think you should be able to falsely advertise the type of stay, you are going to receive. I should’ve taken pictures, but I was so ready to leave the next day that we literally woke up the first thing in the morning and checked out. Very disappointed!

Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Traveled with family

Apr 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Got to the room and the bed sheets weren’t even in the bed. The sheets and pillows were on a chair and the suitcase stand. Crumbs and dirt all over. The faucet in the tub was hanging off the wall and barely hanging on by a little caulk. Asked for a refund and the hotel would not issue a refund. This place is disgusting and not clean. The back of the hotel is boarded up, it looks condemned.. there is no way this hotel meets safety and sanitation standards.

2/10 Terrible

sarah

Apr 7, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Traveled with partner, Traveled with family

Apr 4, 2025

No hot water was a problem

Stayed 1 night in Apr 2025

4/10 Poor

Earlene

Apr 1, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

They are going through a remodel which is no big deal but they gave us a room knowing it had a hole in the middle of the floor. It was big enough i tripped over. That room should have been out of service what if i would got hurt. Very disappointed

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Business traveler

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very convenient to the Interstate and several eateries.

Stayed 1 night in Mar 2025

4/10 Poor

Aaron

Business traveler

Mar 26, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.

Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Mar 23, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean and nicely remodeled, staff was very friendly and helpful.

Stayed 1 night in Mar 2025

8/10 Good

Anna

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall.

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.

Stayed 1 night in Mar 2025

6/10 Okay

Zakary

Business traveler, Traveled with partner

Mar 11, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The pillows were terrible so it was difficult to sleep. There was a bare minimum of towels and no toiletries. The keys cards kept going out every time I left so I kept having to go back to the front office.

Stayed 3 nights in Mar 2025

4/10 Poor

Heather

Mar 10, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Traveled with family

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Mar 1, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Beverly

Traveled with partner

Feb 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is under reconstruction. Room is excellent, some small things still need doing, simple things like toilet paper holders. I am sure on back order or something. Front desk told us about some things not quite done yet. This can happen anywhere. So, we were fine with that. All in all, wonderful facility.

Stayed 1 night in Feb 2025

2/10 Terrible

Joshua

Traveled with family

Feb 24, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

We came to use the pool and hot tube and was told that we would be able to use it that Saturday evening by the guy that was at the front desk then when we try to its been down a month..... Then at nine at night we had guys knocking on our door for a min till we told on them..

Stayed 2 nights in Feb 2025

4/10 Poor

Cristy

Traveled with family

Feb 24, 2025

Liked: Cleanliness, staff & service, room comfort

Not even close to worth it.

The amenities offered were not available. Broken hot tub, no access to pool. No phone dial tone. Soft spot in room floor. Breakfast was all dumped in a tiny heat tray and still cold. The only thing good about this place was the staff. I could have got the same level of room for $40 elsewhere.

Stayed 1 night in Feb 2025