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Best Western Knoxville Suites - Downtown

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Knoxville Suites - Downtown

A modern hotel lobby with a wooden floor, a reception desk, a sofa, and a surfboard display.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a concrete floor.
A hotel room with a desk, computer, printer, and a view of the pool area.
A modern living room with a sectional sofa, a small round table, and a large vase.
A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪9 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a large bed, two bedside lamps, a nightstand, a heater, and a window with patterned curtains.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a neatly made bed, a bedside table with a lamp, a telephone, and a wall-mounted light.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a television.

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Knoxville

Located in Inskip, Best Western Knoxville Suites - Downtown is 1.3 mi (2.1 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.7 miles
  • Knoxville Convention Center - 7 min drive - 5.6 miles
  • University of Tennessee - 7 min drive - 5.8 miles
  • Neyland Stadium - 9 min drive - 6.4 miles
  • Thompson–Boling Arena - 9 min drive - 6.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Outback Steakhouse - ‬12 min walk
  • ‪Ingles Market - ‬2 min walk

About this property

Best Western Knoxville Suites - Downtown

At Best Western Knoxville Suites - Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and free newspapers.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Null
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per night

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

What can I see around Best Western Knoxville Suites - Downtown?

This hotel is situated in Inskip, close to Market Square, Neyland Stadium, and Thompson–Boling Arena. You'll also find Knoxville Children's Theatre and Bounce USA within a short drive.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on Nov 10, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Knoxville Suites - Downtown?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Knoxville Suites - Downtown have a casino at the property?

No, Best Western Knoxville Suites - Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Knoxville Suites - Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western Knoxville Suites - Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Does Best Western Knoxville Suites - Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Knoxville Suites - Downtown have a restaurant that serves breakfast?

Best Western Knoxville Suites - Downtown offers free full breakfasts each morning though there is no restaurant.

Will Best Western Knoxville Suites - Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Knoxville Suites - Downtown for a fee of USD 15.00 per pet, per night.

Does Best Western Knoxville Suites - Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Knoxville Suites - Downtown?

The closest major airport to Best Western Knoxville Suites - Downtown is McGhee Tyson Airport (TYS), which is 17.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Best Western Knoxville Suites - Downtown?

No, there aren't any guestrooms with balconies at Best Western Knoxville Suites - Downtown.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 90 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place, needs to be updated, great staff!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations for overnight stay in Knoxville.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean well maintained property. Have stayed here prior to this visit and would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Older building but well kept with large spacious rooms. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great, easy check in/out and bed was so comfortable. For the price, great hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for the value room very spacious clean, love how convenient it was to restaurant and downtown, staff were very friendly and helpful breakfast great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean but water handle came off in shower a day wouldn't let me take shower. Staff was very friendly
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Parking
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location especially to the university
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean, Bed was comfortable, staff was helpful and nice. Good location for UT events
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in our first room but it must’ve been a pet friendly room. Staff had us swapped to a different room immediately. The room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, convenient parking, clean and new. Awesome for the value and facilities
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel was average in general, but a group of people who were high or drunk were harassing everyone in the pool.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dated. I was very surprised. We have stayed at best westerns before and always had updated facilities.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

the guy was helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, limited bfast choices but fresh, and there was a pool but we didn’t have a chance to use it. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Our room smelled a bit old, the hot tub was extremely greasy & the entire hotel smelled like weed. Staff was nice.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We stayed here for my son’s graduation. All our favs were $800 a night. Knoxville hotels price gauge when there is a special event. This hotel was priced well and not over priced. Nothing special but a place to lay our heads for the weekend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant, Betty, was absolutely fabulous. She was knowledgeable, professional, and made the process quick and easy.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Hotel room was nice, especially for the price near downtown. Very short drive to downtown. Pool was really small and windows were very dirty. Located off a “rough” exit. But ok for one night.
Stayed 2 nights in May 2026

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