Customer service was great, everything was clean and well kept, a lot of dining options walking distance.
The property is under construction and I was not notified about and after check in the television had no signal. Not very happy and wife is very upset. Will not recommend this hotel to anyone
It was good for location. Under renovation which I didn't know at the time I booked. Nice to include continental breakfast.
Very convenient to go between Toronto n Cambridge. Our stay was very good.❤️
Washroom was not clean and the room was smelly.
the area where the hotel located is close to highway , shopping, restaurant; it’s very convenient to stay there
We arrived on a Thursday and leaving on Sunday. The 2nd day Friday) the room had not been cleaned. The night manager said they only cleaned every 2nd day which meant it would be cleaned on Saturday . It was not cleaned on Saturday either which left us waiting until we departed on Sunday. So our room was not cleaned the entire time we were there. Breakfast was only fair. Each day we went for breakfast we had to wait so they could fill our order. The utensils were made of wood and had no holding power.
For what it is, clean and convenient. Quick check-in and quiet floors. Good location.
Very nice room, mattress was comfortable.
Great experience.
Kitchener Inn & Suites tiene 82 opciones de hospedaje con cafetera y tetera y secadora de cabello. Las camas están equipadas con ropa de cama de alta calidad. Hay televisión de pantalla plana de 37 pulgadas con canales por cable premium. Los baños están equipados con tina o regadera.
Este hotel en Kitchener ofrece acceso a wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio con llamadas locales gratuitas (aplican restricciones). Las habitaciones también incluyen tabla de planchar con plancha y cortinas blackout. Se ofrece servicio de limpieza previa solicitud y es posible solicitar ropa de cama hipoalergénica.
Esta propiedad tiene un área con computadoras, y acceso a internet por cable y wifi gratis. Los servicios de negocios incluyen centro de negocios abierto las 24 horas, 3 salas de juntas y servicio de limusina o auto. Se ofrece un desayuno de cortesía todas las mañanas. Este hotel de negocios también dispone de sala de fitness abierta las 24 horas, asadores y máquina expendedora. Hay estacionamiento al aire libre gratuito y sin valet parking disponible en las instalaciones.
En Kitchener Inn & Suites está prohibido fumar.
Este hotel tiene una buena ubicación en el Strip de Las Vegas, a 3.4 kilómetros (2.1 mi) de Complejo veraniego y de esquí de Chicopee, y a 10 kilómetros (6 mi) de Campo de golf Doon Valley y Invernadero de Mariposas de Cambridge. Museo de la región de Waterloo y Kitchener Memorial Auditorium Complex también se encuentran a 10 km (6 mi).
Este hotel para no fumadores cuenta con una sala de fitness abierta las 24 horas, un centro de negocios disponible las 24 horas y café o té en un área común. También se ofrecen desayuno buffet incluido, wifi gratis en las áreas comunes y estacionamiento gratis. Además, la propiedad dispone de servicio de concierge, lavandería en las instalaciones y servicio de recepción las 24 horas.
Se incluye un servicio de limpieza con previa solicitud.
Customer service was great, everything was clean and well kept, a lot of dining options walking distance.
The property is under construction and I was not notified about and after check in the television had no signal. Not very happy and wife is very upset. Will not recommend this hotel to anyone
We have notified all our 3rd party partners about the hotel renovations. We are sorry that this info was not passed to your specific 3rd party provider. There were also numerous signs regarding the renos. We wish you would have notified us about the TV
It was good for location. Under renovation which I didn't know at the time I booked. Nice to include continental breakfast.
We are sorry that our renovations had not fully begun at the time of your booking. We are glad that you enjoyed the breakfast, Christine and we look forward to seeing you when our renovations are complete.
Very convenient to go between Toronto n Cambridge. Our stay was very good.❤️
Hi Bibi,We appreciate you taking a moment to share your review on this form. We are actually borderline to Cambridge and ideally situated between Toronto and London as well. We are so happy the location worked out well for your needs. It would be our pleasure to welcome you back again...anytime.
Washroom was not clean and the room was smelly.
So sorry for your experience. We wish you would have brought this to our attention during your stay
the area where the hotel located is close to highway , shopping, restaurant; it’s very convenient to stay there
Thank you for the good rating Jian.We are glad that you appreciated the handy location of the Kitchener Inn and Suites. See you next stay!
We arrived on a Thursday and leaving on Sunday. The 2nd day Friday) the room had not been cleaned. The night manager said they only cleaned every 2nd day which meant it would be cleaned on Saturday . It was not cleaned on Saturday either which left us waiting until we departed on Sunday. So our room was not cleaned the entire time we were there. Breakfast was only fair. Each day we went for breakfast we had to wait so they could fill our order. The utensils were made of wood and had no holding power.
First off David, I would like to take this opportunity to apologize. Without your valued feedback, we wouldn't be able to learn nor grow. We hope you'll give us another chance in the future, so we can prove our true standard here at the Kitchener Inn & Suites. Thank you again and take care!
For what it is, clean and convenient. Quick check-in and quiet floors. Good location.
Hello Philip,We thank you for taking a moment to share your review of your most recent stay with us. We are happy to read all went well. Should you be traveling this way again, it would be our pleasure to welcome you back.Safe TravelsFront Desk Reservations
Very nice room, mattress was comfortable.
Hello Edward, We sincerely appreciate you taking the time to share your feedback. We are pleased you liked the room and the comfort of the mattress. It would be our pleasure to welcome you back, should you be traveling this way again. Kind Regards
Thank you Christy for the great review. The staff take great pride in their cleaning efforts.