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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock
Indoor pool
Free toiletries, hair dryer, towels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 740 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 1050 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

You may also like

Ad

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,295 reviews
$95 nightly
The price is $112
May 24 - May 25
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the neighborhood

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel welcomes guests with 97 rooms and conveniences like an indoor pool, free self parking, and a gym.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • Waterloo Central Railway - 6 min walk - 0.4 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Guests of Homewood Suites by Hilton Waterloo/St. Jacobs have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and free wired internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, MP3 docks, and sofa beds.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,295 reviews
$95 nightly
The price is $112
May 24 - May 25
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for CAD 84 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Homewood Suites by Hilton Waterloo/St. Jacobs offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Homewood Suites by Hilton Waterloo/St. Jacobs?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Waterloo/St. Jacobs on May 24, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Homewood Suites by Hilton Waterloo/St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Outlets and St. Jacobs Country Playhouse, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Is parking available on site at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Homewood Suites by Hilton Waterloo/St. Jacobs include a casino?

No, Homewood Suites by Hilton Waterloo/St. Jacobs doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Homewood Suites by Hilton Waterloo/St. Jacobs?

Couples staying at this hotel will appreciate amenities like a kitchen and free wired internet as well as an indoor pool.

Are there hot tubs at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, this hotel doesn't have a spa tub.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a restaurant with a breakfast menu?

Yes, Homewood Suites by Hilton Waterloo/St. Jacobs serves free full breakfasts from its snack bar.

Does Homewood Suites by Hilton Waterloo/St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Waterloo/St. Jacobs for a fee of CAD 84 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Homewood Suites by Hilton Waterloo/St. Jacobs?

The closest major airport to Homewood Suites by Hilton Waterloo/St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, you won't find guestrooms with balconies at Homewood Suites by Hilton Waterloo/St. Jacobs.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ray

Clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Judit

Stayed 1 night in Feb 2026

6/10 Okay

Ming te

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My room was on the same floor with all leisure customers who in and out often during the day, and I heard door closing all day long when I need to work at the hotel room.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

4/10 Poor

Rocco

Stayed 2 nights in Nov 2025

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, amenities
Room was nice, breakfast was very good.
Stayed 1 night in Jan 2026

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice staff. Nice amenities.
Stayed 1 night in Jan 2026

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

2/10 Terrible

Stewart

Stayed 2 nights in Jan 2026

10/10 Excellent

stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

2/10 Terrible

Stewart

Liked: Amenities, property conditions & facilities
I asked for late check out for one hour .l have a son in hospital.l have stayed here 6 nights in the last two weeks.l received no housekeeping other than one day.However l was told housekeeping is very busy so l cannot stay an additional hour.customer service has gone the opposite of technology. Maybe because l am 72 years old and handicapped l don't count.This is my first ever negative reaction review.l certainly over the next few months will avoid staying with homewood suites
Stayed 1 night in Jan 2026

8/10 Good

Brolan

Stayed 2 nights in Jan 2026

8/10 Good

Stewart

Everything was perfe t
Stayed 2 nights in Jan 2026

10/10 Excellent

Stewart

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Polite welcoming helpful and efficient staff
Stayed 1 night in Jan 2026

10/10 Excellent

William, Port Elgin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Waterloo

The room was spotless and the staff nd emenities were super
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tacos were delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Akshay

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff, Hamilton

Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Stayed 2 nights in Dec 2025

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