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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
Hotel with free breakfast, a short walk to St Jacobs Farmers Market

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
Exterior
37-inch LCD TV with cable channels, TV, MP3 dock
Terrace/patio
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

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Room options

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)
  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1050 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(6 reviews)
  • 840 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 740 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

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$106 nightly
$124 total
Total includes taxes and fees
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About the neighborhood

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel welcomes guests with 97 rooms and conveniences like an indoor pool, free self parking, and a gym.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 4 min drive - 2.0 miles
  • Wilfrid Laurier University - 5 min drive - 2.7 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
Guests of Homewood Suites by Hilton Waterloo/St. Jacobs have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and free wired internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, MP3 docks, and sofa beds.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,003 reviews
$93 nightly
The price is $109
Jul 6 - Jul 7
Total includes taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Homewood Suites by Hilton Waterloo/St. Jacobs offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Homewood Suites by Hilton Waterloo/St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Is there parking available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Homewood Suites by Hilton Waterloo/St. Jacobs include a casino?

No, Homewood Suites by Hilton Waterloo/St. Jacobs doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Homewood Suites by Hilton Waterloo/St. Jacobs?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a bar.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a hot tub?

No, this hotel doesn't have a spa tub.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a restaurant with a breakfast menu?

Yes, Homewood Suites by Hilton Waterloo/St. Jacobs serves free full breakfasts from its snack bar.

Does Homewood Suites by Hilton Waterloo/St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Waterloo/St. Jacobs for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Homewood Suites by Hilton Waterloo/St. Jacobs?

The closest major airport to Homewood Suites by Hilton Waterloo/St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.3 mi away (20 minutes by car).

Can I book a room with a balcony at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, there aren't any guestrooms with balconies at Homewood Suites by Hilton Waterloo/St. Jacobs.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Mar 2025

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good and Bad

Our sleep was disturbed all through the middle of the night with a very noisy heater. The beds were comfortable. Our breakfast food was good, BUT, we were not impressed with the paper plates, wooden forks, knives & spoons. We have been coming here for years to celebrate our Anniversary. The staff were friendly and helpful. They sent out maintenance to fix our headboard lamp and said they would definitely report problem about the heater.
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Alissa

Stayed 1 night in Mar 2025

4/10 Poor

Breanna

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
I arrived after the 3 PM check-in time, yet the room was not ready. The front desk had to call housekeeping to check the status, and I was informed that a handle was broken. I had just driven three hours and wanted to shower and unwind, so I asked if the repair could be handled after I left, which they agreed to. Upon entering the room, I was immediately disappointed. The bathroom floor was covered in hair, and the broken handle was sitting on the kitchen counter. I called the front desk, and they sent someone from housekeeping, but instead of properly addressing the issue, they came with a sticky roller and asked me to point out the hair. I watched as they attempted to clean, but the roller merely pushed the hair around without actually picking it up. It was clear the room had not been cleaned to an acceptable standard, which made me question the overall cleanliness. Additionally, I was staying for two nights and had confirmed with the front desk that I wanted housekeeping to make up my room. I left at 7:30 AM the next day and returned at 5 PM, only to find that my room had not been serviced. When I messaged the front desk, I was told that rooms are cleaned after all checkouts, but by 5 PM, after a full day, I didn’t want housekeeping coming in so late. This was not in line with my expectations, as room refreshes are typically done during the day when guests are out. For the price and reputation of this property, I expected a much higher level of service and cleanliness.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Courteous

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property exceptional Staff rooms beautiful clean and quiet with comfy beds Grest restaurant across street and lots to do and see in the area
Stayed 2 nights in Mar 2025

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St. Jacobs market, very limited dining options within walking distance, room was a little dated and the mattress definitely was, power outlet right next to the bed was very overloaded. Only enough shampoo in wall container for 1 shower, and only 2 Kleenex in box by the sink (surely these are basic amenities that should be checked before arrival) and when booking I asked for a non-adjoining room, away from the elevators & not above the lobby but never received got a reply before arrival but this alone surely lets them know we wanted a quiet location. Our room was on the same floor as a young boys hockey team with some of them in the very next room and I'm sure a lot of travelers they can be incredibly noisy!
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Amenities
Close to the market & antiques for walking. Also close to Conestoga mall, for those bad weather days. Lots of restaurants within 10 minute drive. Jacks restaurant walking distance as well as a new local pub this spring to come. The market as well in st Jacob’s village lots to see. Local hotels are great for convenience. Great relaxing area. Always a pleasure to visit on a country drive.
Stayed 2 nights in Mar 2025

10/10 Excellent

L

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary-Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel always!

I have stayed in a lot of hotels in my time and this one is by far my favourite. I love the rooms. The staff is so accommodating, allowing me to leave my suitcase with them both upon arriving early to wait until I could return at check in time and also upon checking out, because I had all day to wait until my train time. This is of utmost importance to me. I do this getaway at least once a year an will always pick this hotel, as long as it stays in my price range. I guess if I had one hope it is that weekend prices were not so much higher, so that I could extend my stay even longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Jan 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Feb 2025

8/10 Good

craig

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The spacious rooms
Stayed 1 night in Mar 2025

8/10 Good

Nawaz

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and professional. The cottage was nice and clean. The food was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Darryl

Traveled with family and small children
Nice room. Quiet. Not enough towels. Requested more and didn’t get them.
Stayed 2 nights in Feb 2025

8/10 Good

Bonnie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great - it was winter and we had wet boots When we came in we left puddles of snow salt mud- wish there was a mat on the floor or a boot tray- floor was always wet and dirty Everything else was great Hand soap in bathrooms would be nice Would come back for sure- so close to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Farmers market and Jack's Family Restaurant is within walking distance. The complimentary breakfast was good too
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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