Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Property entrance
Daily buffet breakfast for a fee
Lobby
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

You may also like

About the neighborhood

Jacksonville

Located in Southside within a 5-minute walk of St. Johns Town Center, Tru By Hilton Jacksonville St Johns Town Center is within a mile (2 km) of other popular attractions like University of North Florida. This 98-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • Topgolf - 16 min walk - 0.9 miles
  • University of North Florida - 2 min drive - 1.1 miles
  • Morocco Shrine Center - 3 min drive - 2.1 miles
  • Mayo Clinic Florida - 11 min drive - 7.6 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Tru By Hilton Jacksonville St Johns Town Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This hotel also has coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

Is free cancellation available at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on Apr 19, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru By Hilton Jacksonville St Johns Town Center?

This hotel is situated in Southside within a short 4-minute walk of St. Johns Town Center and also 19 minutes on foot from Topgolf. You'll also find UNF Arena and Cinemark Tinseltown Jacksonville within a short drive.

Is parking available on site at Tru By Hilton Jacksonville St Johns Town Center?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru By Hilton Jacksonville St Johns Town Center have a casino?

No, Tru By Hilton Jacksonville St Johns Town Center doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Jacksonville St Johns Town Center?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Jacksonville St Johns Town Center good for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and bathrobes as well as a 24-hour gym.

Does Tru By Hilton Jacksonville St Johns Town Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru By Hilton Jacksonville St Johns Town Center have a restaurant that serves breakfast?

Yes, Tru By Hilton Jacksonville St Johns Town Center serves buffet breakfast each morning for a surcharge from its snack bar.

Will Tru By Hilton Jacksonville St Johns Town Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Tru By Hilton Jacksonville St Johns Town Center for a fee of USD 75 per accommodation, per day.

Does Tru By Hilton Jacksonville St Johns Town Center have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tru By Hilton Jacksonville St Johns Town Center?

The closest major airport to Tru By Hilton Jacksonville St Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.2 mi away (14 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.5 mi away (31-minute drive).

Are there rooms with balconies that I can book at Tru By Hilton Jacksonville St Johns Town Center?

No, there aren't any guestrooms at Tru By Hilton Jacksonville St Johns Town Center that offer a balcony.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 882 reviews
Rating 8 - Good. 155 out of 882 reviews
Rating 6 - Okay. 56 out of 882 reviews
Rating 4 - Poor. 24 out of 882 reviews
Rating 2 - Terrible. 26 out of 882 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimena

Stayed 4 nights in Feb 2026

8/10 Good

Stacee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great ! From front desk to staff. Room was very well put together. Down to the details. Of the added touch of a nice warm cookie!! Yum! Ty
Stayed 1 night in Feb 2026

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and inviting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
Hjk
Stayed 1 night in Nov 2025

10/10 Excellent

Zac

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025

10/10 Excellent

Destiney

Stayed 1 night in Jan 2026

6/10 Okay

Luisette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026

6/10 Okay

Sharmilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Floors are cold, there is no housekeeping
Stayed 4 nights in Dec 2025

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Stayed 2 nights in Dec 2025

10/10 Excellent

Allysa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025

2/10 Terrible

Noemi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of communication and sense of urgency of this hotel left me overly frustrated. First room I was given had a dirty bathroom worth hair standing water, and a creature. Requested a new room to be able to bathe my toddler and it was a nightmare to get anyone to help me. After several phone calls (and hours) and going back and forth between en Expedia and the hotel, I was given another room temporarily to be able to bathe my kid.this bathroom’s toilet had feces smeared on the seat and although the shower was cleaner” there was still hair as well..front desk and management didn’t communicate change of rooms, staff was just confused…finally got a new room by the end of the day. Just overall uncomfortable. Lots of more in between that was the main for me. Also, don’t expect hot water for your tea. Left the hotel more exhausted than I arrived. Definitely will NEVER go back
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025

6/10 Okay

Catrina

Stayed 1 night in Dec 2025

10/10 Excellent

Wellesley, Jersey City

Stayed 2 nights in Dec 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t eat breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Gilberto

Stayed 1 night in Dec 2025

10/10 Excellent

KAREN, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area
Stayed 1 night in Dec 2025

10/10 Excellent

jayson

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 5 nights in Dec 2025

6/10 Okay

Andrea

Liked: Cleanliness
Good for the price. Not luxury but good
Stayed 8 nights in Dec 2025

10/10 Excellent

Sylvia

Stayed 1 night in Dec 2025

10/10 Excellent

Catrina

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, great breakfast
Stayed 1 night in Dec 2025