Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Relax and socialize in our outdoor patio area, featuring sofas, chairs, and a fire pit.
Romantic outdoor wedding setup on a lakefront deck with a beautiful wooden archway and white aisle.
Enjoy cooking in this well-equipped kitchen with a central island, sink, and ample counter space.
Hyatt Place hotel offers stunning views of the adjacent water.
Relax by the pool surrounded by palm trees and lounge chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(75 reviews)
  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 520 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 317 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Southside within a short walk of St. Johns Town Center, Hyatt Place Jacksonville / St. Johns Town Center is within 2 miles (3 km) of other popular sights such as University of North Florida. This 3-star hotel has 160 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 miles
  • University of North Florida - 3 min drive - 1.1 miles
  • UNF Arena - 4 min drive - 2.7 miles
  • Mayo Clinic Florida - 9 min drive - 7.2 miles
  • EverBank Stadium - 16 min drive - 12.4 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Hyatt Place Jacksonville / St. Johns Town Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 5.00 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a computer station.
55-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Filipino, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • 2 total (53 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 12 kids stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
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Hyatt St Johns Town Center

Frequently asked questions

Is a free cancellation option available at Hyatt Place Jacksonville / St. Johns Town Center?

Hyatt Place Jacksonville / St. Johns Town Center offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Jacksonville / St. Johns Town Center?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville / St. Johns Town Center on Aug 19, 2025 start from $152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Jacksonville / St. Johns Town Center?

This hotel is situated in Southside, just steps from St. Johns Town Center. You'll also find UNF Arena and Dog Wood Park of Jacksonville within a short drive.

Is parking available on site at Hyatt Place Jacksonville / St. Johns Town Center?

Yes, parking is offered for USD 5.00 per day with in/out privileges.

Does Hyatt Place Jacksonville / St. Johns Town Center have a casino on the premises?

No, Hyatt Place Jacksonville / St. Johns Town Center doesn't have a casino.

Will I find an indoor pool at Hyatt Place Jacksonville / St. Johns Town Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Hyatt Place Jacksonville / St. Johns Town Center good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Jacksonville / St. Johns Town Center?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Jacksonville / St. Johns Town Center feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Jacksonville / St. Johns Town Center serves buffet breakfast for a surcharge each morning at The Placery.

Will Hyatt Place Jacksonville / St. Johns Town Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Jacksonville / St. Johns Town Center for a fee of USD 100.00 per pet, per stay.

Are there connecting rooms at Hyatt Place Jacksonville / St. Johns Town Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hyatt Place Jacksonville / St. Johns Town Center?

The closest major airport to Hyatt Place Jacksonville / St. Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.4 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.7 mi away (26-minute drive).

Are there rooms with balconies at Hyatt Place Jacksonville / St. Johns Town Center?

No, at Hyatt Place Jacksonville / St. Johns Town Center, there aren't any guestrooms that list a balcony.

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 161 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold breakfast

Breakfast was cold. Not worth the extra money.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!!!
Stayed 2 nights in May 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all the shopping
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and efficient area was spootless
Stayed 4 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Our only issue was turning into the parking lot. The turning radius almost makes it impossible
Stayed 4 nights in May 2025

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 1 night in Apr 2025

8/10 Good

Tucker, Bethlehem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was questionable. I had ordered a room with a view of the lake and they gave us a handicap room looking at the parking lot
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind!
Stayed 1 night in Jan 2025

10/10 Excellent

Messiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

LaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will be staying again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Abby

Stayed 3 nights in Apr 2025

10/10 Excellent

Giselle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed... always clean... friendly staff etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2025

10/10 Excellent

Jo Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here. Walk to restaurants and shops, warm pool, nice breakfast and gteat staff.
Stayed 2 nights in Apr 2025

8/10 Good

Eddie, Tamarac

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

NANCY

Only stayed one night after flight in then on to our destination. Very pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

10/10 Excellent

YaNella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice and amazing staff
Stayed 1 night in Apr 2025