Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Hotel with free breakfast, near St. Johns Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Point of interest
Exterior
Free daily buffet breakfast
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪10 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(69 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Southside, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is adjacent to Topgolf and a short stroll from St. Johns Town Center. This 99-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • St. Johns Town Center - 10 min walk - 0.6 miles
  • University of North Florida - 1 min drive - 0.5 miles
  • UNF Arena - 4 min drive - 2.1 miles
  • Mayo Clinic Florida - 8 min drive - 6.6 miles
  • EverBank Stadium - 16 min drive - 11.6 miles

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel with free breakfast, near St. Johns Town Center
At Holiday Inn Express & Suites Jacksonville - Town Center by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Jacksonville - Town Center by IHG on Sep 30, 2025 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

This hotel is situated in Southside, just steps from Topgolf. You'll also find St. Johns Town Center and UNF Arena within a short drive.

Is there parking available at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Jacksonville - Town Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Jacksonville - Town Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Jacksonville - Town Center by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

The closest major airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.2 mi away (13 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.4 mi away (28-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Jacksonville - Town Center by IHG.

Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 812 out of 1000 reviews
Rating 8 - Good. 129 out of 1000 reviews
Rating 6 - Okay. 28 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Demitrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Clean room! Breakfast can be better. Also the fruit juices need to be sweeter and not watered down with no taste. Unseasoned potatoes and eggs. Bacon would have been nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and great deal for my family of 4.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ashleigh was amazing at helping with anything i needed and making sure my stay was great!
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual holiday inn booked so we tried this one. 18 mins from Mayo vs 10. Didn’t have the mini muffins that I like at the other HI. Room a little smaller. Shower was nicer/newer. Just felt a bit more busy.
Stayed 1 night in Jun 2025

2/10 Terrible

Jacques

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, air conditioner not working. Rust in bathroom. Noisy do to environment. STAY AWAY!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lamont

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , rooms are a nice size. Clean and quiet. Breakfast was hot but just okay. Will definitely stay again when we pass through Jacksonville Florida.
Stayed 1 night in Jun 2025

8/10 Good

carlton n. deloatch

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our go to hotel matter the city. Never disappointed!
Stayed 1 night in Jun 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property and location phenomenal. Highly recommend this to all families for a pleasant stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Very clean and quiet. Definitely will back again!
Stayed 1 night in Jun 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved the staff and our room. The only negative thing I have to say is there was only like 5 channels on the tv.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great location- friendly staff and very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Vitaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jun 2025

8/10 Good

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Demetrius

Stayed 1 night in May 2025

6/10 Okay

Katelynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, a lot of kids were on property at the time of our stay so it was very loud. Our room was right next to the side door to the pool so it was a lot of open and close. The hotel is right next to a top golf which is nice until you have to hear the parking lot of cars honking until late at night. The breakfast was average. Unfortunately the pool was closed for some of our stay and the water looked foggy the whole time. Overall a nice hotel for a quick stay. Clean, decent location to everything you need.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My experience was great from beginning to end. Robert provided me with SIMPLY superior service !!!
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

10/10 Excellent

Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveler
Liked: Amenities, property conditions & facilities
B
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stay

The stay was great from the staff to the cleanings of the room.
Stayed 1 night in May 2025