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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Property amenity
Free daily buffet breakfast
Point of interest
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • Place, Topgolf
    ‪3 min walk‬
  • Place, St. Johns Town Center
    ‪10 min walk‬
  • Place, University of North Florida
    ‪1 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, pillowtop beds, in-room safe, desk

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(78 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,004 reviews
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Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Southside within a 5-minute walk of Topgolf, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is within a mile (2 km) of St. Johns Town Center. This 99-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Topgolf - 3 min walk - 0.2 miles
  • St. Johns Town Center - 10 min walk - 0.6 miles
  • University of North Florida - 1 min drive - 0.5 miles
  • Morocco Shrine Center - 2 min drive - 1.9 miles
  • Mayo Clinic Florida - 9 min drive - 6.6 miles

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Ted's Montana Grill - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

At Holiday Inn Express & Suites Jacksonville - Town Center by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Sports facility
Hyatt Place Jacksonville / St. Johns Town Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,006 reviews
$114 nightly
The price is $129
Apr 5 - Apr 6
Total with taxes and fees
Hyatt Place Jacksonville / St. Johns Town Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Jacksonville - Town Center by IHG on Apr 2, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

This hotel is situated in Southside, just steps from Topgolf. You'll also find St. Johns Town Center and UNF Arena within a short drive.

Will I be able to park at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Jacksonville - Town Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Jacksonville - Town Center by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an outdoor pool and a free daily breakfast.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Jacksonville - Town Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Jacksonville - Town Center by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

The closest major airport to Holiday Inn Express & Suites Jacksonville - Town Center by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.3 mi away (14 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.5 mi away (29-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Jacksonville - Town Center by IHG.

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1007 reviews
Rating 8 - Good. 128 out of 1007 reviews
Rating 6 - Okay. 30 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Morashea

Stayed 1 night in Jan 2026

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a nice lobby and the rooms were excellent. The TV had streaming options, and the bed was very comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ashley was amazing! From the initial greeting to the sweet words for my daughter. She’s a rock star!
Stayed 1 night in Dec 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC could've been better. It wasn't as cool as I would've liked.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonid

Liked: Cleanliness, staff & service, amenities
Great location and staff. Rooms were really nice but they need to be brighter. Breakfast is included which is great, but unfortunately very small variety and scrambled eggs were tasteless. Will definitely return
Stayed 3 nights in Dec 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok room
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Damaris

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, excellent location near shooping and Restaurants. Good breakfast. 14 minutes to Mayo Clinic.
Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience at this hotel! The front desk called to confirm we were on our way. The beds were so comfortable and the room was spacious! The breakfast was delicious! The cinnamon rolls were huge and tasted amazing! We cannot wait to stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

RODNEY

Liked: Cleanliness, property conditions & facilities
Yes!! The property was well taken care of and the king size bed really comfortable. The room was very spacious. Thw staff was nice and thr breakfast was goos.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice refurbished rooms..
Stayed 1 night in Dec 2025

10/10 Excellent

Suzy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC quiet and comfortable. Walk in shower very nice, with great water pressure. Loved the snazzy mirror with built in lighting. Staff very friendly. Hot cinnamon rolls=yum! Very reasonable rate. Parking ample. Nice large windows in breakfast area overlooking a little pond. Location close to everything!
Stayed 2 nights in Dec 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. We were in town to attend a jubilee at a local church and spent little time at the hotel but it was the second time we stayed at this Holiday Inn Express and will stay again the next time in town. Staff is very friendly and room is comfortable, clean, and convenient to a variety of good places to dine out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! The check-in was wonderful. The front desk service was excellent. Staff went out of their way to answer any questions we had! Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Temita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Everth

Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate modern room close to I 95. Comfy bed. Cons: weak coffee, TV remote that requires cell phone activation and front desk people with zero personality. No other welcome amenity except TV saying Welcome, which is more greeting than the front desk person
Stayed 1 night in Nov 2025

10/10 Excellent

LAHCEN

Traveled with family
Liked: Amenities, property conditions & facilities
Ashleigh did a wonderful job by rebooking my reservation that was canceled in their system. I was frustrated because it was night and I didn't have many other options. Thank you, Ashleigh, for your excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
East check in, clean room and very comfortable. Very convenient and comfortable for an overnight stop. Near shops and restaurant.
Stayed 1 night in Nov 2025

4/10 Poor

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 1 night in Nov 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
I had planned on only staying one night but decided to stay a second night. Talked to Robert at the front desk and he was very helpful in making that happen. The price for the second night was a little more but Robert gave me a great deal. He was helpful, polite and professional. Highly recommend this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Everth

Stayed 7 nights in Nov 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff and check in were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

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