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Best Western Plus Jacksonville West

2.5 star property

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Photo gallery for Best Western Plus Jacksonville West

Lobby
Outdoor pool
Fitness facility
In-room safe, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪2 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪23 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Westside, Best Western Plus Jacksonville West is within 2 miles (3 km) of sights such as Crystal Springs Park and Panther Creek Golf Club. This 65-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Crystal Springs Park - 2 min drive - 1.7 miles
  • Panther Creek Golf Club - 2 min drive - 1.7 miles
  • Jacksonville Naval Air Station - 23 min drive - 20.5 miles
  • St. Johns Town Center - 35 min drive - 27.4 miles
  • Mayo Clinic Florida - 45 min drive - 34.6 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪Cracker Barrel - ‬4 min walk

About this property

Best Western Plus Jacksonville West

At Best Western Plus Jacksonville West, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, a meeting room, and express check-out.
Guests can expect 40-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pet friendly
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The price is $93
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cecil Field
Best Western Plus Cecil Field
Best Western Plus Cecil Field Inn
Best Western Plus Cecil Field Inn Jacksonville
Best Western Plus Cecil Field Jacksonville
Best Western Plus Cecil Field Inn Suites
Best Plus Jacksonville West
Best Western Plus Cecil Field Inn Suites
Best Western Plus Jacksonville West Hotel
Best Western Plus Jacksonville West Jacksonville
Best Western Plus Jacksonville West Hotel Jacksonville

Frequently asked questions

What is there to do within easy reach of Best Western Plus Jacksonville West?

This hotel is situated in Westside, close to Normandy Lane Plaza Shopping Center, Jacksonville Equestrian Center, and Crystal Springs Park. You'll also find Panther Creek Golf Club and Pope Duval Park within a short drive.

How much does it cost to stay at Best Western Plus Jacksonville West?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Jacksonville West on Apr 4, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Jacksonville West?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Jacksonville West have a casino on the premises?

No, Best Western Plus Jacksonville West doesn't have a casino.

Will I find an indoor pool at Best Western Plus Jacksonville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Plus Jacksonville West?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at Best Western Plus Jacksonville West?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Jacksonville West have a restaurant that serves breakfast?

Best Western Plus Jacksonville West offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Jacksonville West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Jacksonville West for a fee of USD 40 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western Plus Jacksonville West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Jacksonville West?

The closest major airport to Best Western Plus Jacksonville West is Jacksonville International Airport (JAX), which is 22.2 mi away (28 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 27.6 mi away (37-minute drive).

Can I book a room with a balcony at Best Western Plus Jacksonville West?

Yes, some guestrooms at Best Western Plus Jacksonville West offer a balcony.

Best Western Plus Jacksonville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 769 reviews
Rating 8 - Good. 248 out of 769 reviews
Rating 6 - Okay. 101 out of 769 reviews
Rating 4 - Poor. 64 out of 769 reviews
Rating 2 - Terrible. 42 out of 769 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Ginger

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast convenient location
Stayed 1 night in Nov 2025

10/10 Excellent

Mileaka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast during our stay. Our room was clean, The pool was clean, and the grounds were maintained well. Our check in experience was AWESOME Jeilyn was AMAZING!!! Jeilyn handled a mistake that could’ve been problematic with ease and quickness. We didn’t even have to request the WiFi info! We will be staying there again
Stayed 3 nights in Nov 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk person was not anywhere around when we arrived. We were about to call 911 when she finally showed up. Probably not a good idea to have only one person working after dark. The next morning we realized the coffee pot in the room was not working and had some kind of fungi lookinfg stuff spewing out of the water trough. The room was ok but definitely not worth $135 which we had to pay but we had been on the road for 10 hours and were exhausted.
Stayed 1 night in Nov 2025

10/10 Excellent

Walter, Myrtle Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Nneka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay wish there was a better breakfast. Clean room, the pillows are all small which isnt great on the comfy bed. The refrigerator didn’t work, wasn’t cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Traveled with partner
Very nice staff, clean rooms, easy access to I 10
Stayed 2 nights in Oct 2025

4/10 Poor

Teneill

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst pillows I have slept on in any hotel ever. Beds were loud and uncomfortable. Carpet in the room felt damp and smelled like urine. Breakfast was decent.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Blu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude
Stayed 1 night in Sep 2025

10/10 Excellent

Blu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice
Stayed 1 night in Sep 2025

2/10 Terrible

Melody

Business traveler
Liked: Staff & service
The room smelled so heavily of air freshener
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Great hotel an staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Amenities
Good location, decent prices.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Satisfied
Stayed 1 night in Aug 2025

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky dirty Room

I didn't stay. I checked in. Once I got in the elevator to go up to my room. The elevator was dirty and smelled bad. When I opened the door to my room, it smelled bad. Carpet was stained. Bathroom smelled bad. I went right back down stairs and checked out. I couldn't stay in a room that smells that bad. I want a full refund. And deserve it.
Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big, had handicap access room for wife. Very clean, staff was amazing.
Stayed 1 night in Jul 2025

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