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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel with an indoor pool connected to a shopping center in Indianapolis

Choose dates to view prices

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Banquet hall
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪2 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(117 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(104 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(83 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing places you next to Fashion Mall at Keystone and within a 3 miles (5 km) of Castleton Square. This 395-room, 4-star hotel has an indoor pool along with a gym and a 24-hour business center. Located centrally in Indianapolis, it's connected to a shopping center and also close to Dave & Buster's and Woodhouse Day Spa.

What's nearby

  • Fashion Mall at Keystone - 2 min walk - 0.1 miles
  • Dave & Buster's - 4 min drive - 2.4 miles
  • Castleton Square - 5 min drive - 2.7 miles
  • Butler University - 12 min drive - 6.8 miles
  • Indiana State Fairgrounds - 13 min drive - 7.2 miles

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • Doc B’s Fresh Kitchen
  • ‪Maggiano's - ‬8 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Suburban hotel with an indoor pool connected to a shopping center in Indianapolis
At Sheraton Indianapolis Hotel at Keystone Crossing, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 29 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (7,344 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Is a free cancellation option available at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on Oct 5, 2025 start from $87.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Indianapolis Hotel at Keystone Crossing?

This hotel is located in Indianapolis, just steps from Fashion Mall at Keystone. You'll also find Dave & Buster's and Castleton Square within a short drive.

Will I be able to park at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, valet parking is offered for USD 29 per night with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Indianapolis Hotel at Keystone Crossing include a casino on the premises?

No, Sheraton Indianapolis Hotel at Keystone Crossing doesn't have a casino.

Is there an indoor pool at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Sheraton Indianapolis Hotel at Keystone Crossing?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a restaurant with a breakfast menu?

Yes, Sheraton Indianapolis Hotel at Keystone Crossing serves a full breakfast for a surcharge each morning at Keystone Cafe.

Does Sheraton Indianapolis Hotel at Keystone Crossing allow pets to stay for free?

No, pets aren't allowed at Sheraton Indianapolis Hotel at Keystone Crossing though service animals are welcome.

Are there connecting rooms at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Indianapolis Hotel at Keystone Crossing?

The closest major airport to Sheraton Indianapolis Hotel at Keystone Crossing is Indianapolis Intl. Airport (IND), which is about 17.2 mi away.

Can I book a room with a balcony at Sheraton Indianapolis Hotel at Keystone Crossing?

No, there aren't any guestrooms with balconies at Sheraton Indianapolis Hotel at Keystone Crossing.

Reviews

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 879 out of 1333 reviews
Rating 8 - Good. 239 out of 1333 reviews
Rating 6 - Okay. 87 out of 1333 reviews
Rating 4 - Poor. 54 out of 1333 reviews
Rating 2 - Terrible. 74 out of 1333 reviews

Reviews

10/10 Excellent

Mohamed

Conveniently located next to the mall
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice & friendly. Also upgraded me out of generosity.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

6/10 Okay

Katie

Business traveler, Traveled with partner
Liked: Staff & service
Bed mattress was dirty. Shower head didn’t fully work Housekeeping showed up at 7A. Checkout is 12P. Maintenance came at 9A. We didn’t call for maintenance. Unorganized and bothersome.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Pam

Stayed 2 nights in Jun 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great experienxe!
Stayed 1 night in Jun 2025

10/10 Excellent

N

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
It was an amazing time, only complain is room service. Waited and line was transfered multiple times. Once someone picked up, their restaurant menu compared to the one from the QR code in the room did not match. Tried to order items that were on the menu but not available. Then wait time was almost an hour. We went downstairs ordered ourselves and had it in 30 minutes
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenalyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lakeisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Patio showed on website, you have to pay to use, that wasn't stated in the details. Pool time for the weekend should be longer. Drapes in the room didn't cover window fully the lights from the building across from us was coming in our room.
Stayed 3 nights in Jun 2025

8/10 Good

TIM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

$20 per night parking

This is a very nice hotel but I did not realize that parking was not free. Parking is across the street in a parking deck and it cost $20 per night to park. I probably would not have stayed there if I had known. We only stayed for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Location is great. I’m an Indianapolis native so I’m very familiar with the city. I prefer to stay in this area versus staying downtown. The hotel is also connected to the mall. It’s a modern, clean, and peaceful space. The corner suite we were given was perfect. Staff were relatively friendly for the most part. Overall, no complaints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel and conveniently attached to the Keystone mall. Anything you want or need is inside no reason to be driving anywhere. We had a really great time. Our bed was very comfortable. The only downside is the breakfast food served at the café is not the best I would recommend finding a better place for breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lynne

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

10/10 Excellent

Cheyenne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 4 night stay here very much. Very walkable, great staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Love their comfortable beds, slept like a baby! Nice area walkable to fashion mall and restaurants. Nice hotel, I highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this hotel multiple times and it always pleasant experience
Stayed 2 nights in May 2025

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