The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center
VIP Access

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Cocktail bar
Outdoor pool, pool umbrellas, sun loungers
Interior
Lobby sitting area

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬
VIP Access
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Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Houston

Located in Downtown Houston within a short walk of Toyota Center, The Whitehall Houston is within a mile (2 km) of other popular sights such as Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.0 mile
  • Rice University - 6 min drive - 5.1 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 40 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Aug 15, 2025 start from $142.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 14-minute walk of Toyota Center and also 18 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Houston Zoo within a short drive.

Is there parking available at The Whitehall Houston?

Yes, valet parking is offered for USD 40 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Whitehall Houston?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Whitehall Houston?

No, there isn't a spa tub at this hotel.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Whitehall Houston?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 9.9 mi away (20 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.6 mi away (24-minute drive).

Can I book a room with a balcony at The Whitehall Houston?

No, you won't find guestrooms with balconies at The Whitehall Houston.

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 979 out of 1649 reviews
Rating 8 - Good. 305 out of 1649 reviews
Rating 6 - Okay. 177 out of 1649 reviews
Rating 4 - Poor. 80 out of 1649 reviews
Rating 2 - Terrible. 108 out of 1649 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Traveled with partner
Liked: Staff & service
loved the outdoor patio for having drinks. They had a live guitar player and he was really good. The room was old, floors in bathroom cracked, stains on bathroom wallpaper and a thick layer of dust around. Other than that it was a nice place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fahad Maher Raf

Stayed 5 nights in Apr 2025

10/10 Excellent

Raven Alexandria

Stayed 3 nights in Feb 2025

10/10 Excellent

Luis M

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a gem downtown

Had a good time, loved the vibe, will definitely stay here again
Stayed 3 nights in Apr 2025

6/10 Okay

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

HERMINIO, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah, Norcross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, fantastic vibe!
Stayed 3 nights in Apr 2025

8/10 Good

JINSUNG

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good location and professional staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was so polite, the room was fantastic, and the pool was wonderful! The restaurant was very yummy!
Stayed 1 night in Apr 2025

8/10 Good

Julio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great time at your property. Would definitely recommend it to friends and family.
Stayed 3 nights in Apr 2025

6/10 Okay

Davina

Stayed 2 nights in Jan 2025

8/10 Good

Jueh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Gina, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was just ok. I would consider other options when traveling to Houston downtown. The downstairs area or the hotel was beautiful and clean and staff was nice. You can tell they put effort into the downstairs area and not the actual rooms. Several things. I came with a party with a total of 3 rooms in in which had many amenities missing. First my room was missing an iron, the door knob broke off from the bathroom and the bathroom space was so small! Two people can’t be in the bathroom at the same time. The common areas that should be cleaned were not such as mirrors and light switch had build up on them. The pillow case had stains. And my friend’s room they were missing a refrigerator and their bathroom was smaller than ours. I think for what we paid it wasn’t worth it.
Stayed 4 nights in Apr 2025

8/10 Good

Ridgely, Healdsburg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, older hotel. The rooms are pretty spacious; the bathrooms less so. I was surprised to see that there wasn't a nominal complimentary coffee/tea service in the morning. And I was disappointed in the lack of good restaurants in walking distance.
Stayed 1 night in Apr 2025

2/10 Terrible

Charla

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower had lots of white residue and dirt when we first entered the room. Someone came to clean and it was still dirty afterwards.The toilet broke down three times. Told us we could move but would have to move exactly at that moment but we had a concert to go to so we couldn't at that exact moment. They were not accommodating and were not pleasant. Would not recommend at all. Shuttle service was not kind and accommodating either.
Stayed 3 nights in Apr 2025

2/10 Terrible

Brittanee'

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t. Do. It.

We hotel is extremely misleading. Once checking out there were several hidden fees and when asked about it, the receptionist was rude at check-in. Not worth it. At all. Will never stay at this dated moldy poor plumbing hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was forced valet parking
Stayed 1 night in Apr 2025

8/10 Good

Kellie

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa Marie

Business traveler
Liked: Cleanliness, staff & service
The hotel staff were amazing and so fast to help with whatever I needed. Great valet service too. It’s just the rooms that I was disappointed with. Very dated rooms and bathrooms. Bedding wasn’t the best either. I expected it to be a bit nicer for a 4 star hotel. Also the internet was extremely slow for me. I think for some people the rooms might be fine, but I travel a lot for work and I need to be comfortable in a newer modern room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful! The room is spacious and very comfy. I will definitely be back!
Stayed 1 night in Apr 2025

2/10 Terrible

Yi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unable to provide required service.
Stayed 2 nights in Apr 2025