8/10 Good
Thomas
Traveled with family
Aug 6, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second hotel we stayed in while visiting Texas for baseball park tours.
Started in Dallas then drove to Houston.
This hotel lived up to the reviews it has been given here on expedia.
I did have a small probem when first arriving and checking the beds. The both beds had
Some unknown stains on the sheets, but a
Fast trip to lobby and spoke to Devin at front desk and the condition was corrected.
The rooms clean very nice shower and view. Stayed in room 1019.
Lobby was very spacious and the breakfast
Was ok. The people that tend to the breakfast area and clean the tables and floor were excellent.
The staff Treated us great.
The Area was good didnt encounter any problem's.
The hotel uses the GALLERIA mall in its description and the mall is huge to say the least but from what we saw every store was extremely high end brand names.
First night ate at Cheesecake Factory in the mall it was
Excellent as usual.
If i ever return to Houston i would definitely stay there again.
***I didnt like PAYING $28 to self park my car in the lot behind the hotel. Im very tired of paying
For stuff in hotels that should be and at one
Point were, free for guests. The hotels are adding HUNDREDS of dollars to the cost of staying at their hotels by charging these huge fees like parking and the BS “resort fees”
They been charging the last few years.
If you are looking for a place to stay in Houston
This was a solid choice.
Thomas
Stayed 3 nights in Jul 2025
