Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Terrace/patio
Point of interest
In-room safe, iron/ironing board, free WiFi, bed sheets
Point of interest
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room (Speciality)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(57 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 314 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in The Galleria, Holiday Inn Express Houston - Galleria Area by IHG is adjacent to Westheimer Road and within a 10-minute stroll of River Oaks District. This 169-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Westheimer Road - 1 min walk - 0.1 miles
  • River Oaks District - 2 min walk - 0.1 miles
  • The Galleria - 8 min walk - 0.5 miles
  • Gerald D. Hines Waterwall Park - 12 min walk - 0.7 miles
  • Williams Tower - 12 min walk - 0.7 miles

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 11 min drive
  • George Bush Intercontinental Airport (IAH) - 39 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Bari - ‬8 min walk
  • ‪Maggiano's - ‬11 min walk
  • ‪Steak 48 - ‬8 min walk

About this property

Holiday Inn Express Houston - Galleria Area by IHG

At Holiday Inn Express Houston - Galleria Area by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 28 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Sofa beds, microwaves, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 28 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Launch Pad

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 3,450 square feet of conference space
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Frequently asked questions

Is free cancellation available at Holiday Inn Express Houston - Galleria Area by IHG?

Holiday Inn Express Houston - Galleria Area by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Houston - Galleria Area by IHG?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Houston - Galleria Area by IHG on Apr 5, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express Houston - Galleria Area by IHG?

This hotel is situated in The Galleria, just steps from Westheimer Road and River Oaks District, and within a short walk of The Galleria. You'll also find Richmond Avenue and Williams Tower less than a mile away.

Is parking available on site at Holiday Inn Express Houston - Galleria Area by IHG?

Yes, secured parking is offered for USD 28 per night with in/out privileges. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Houston - Galleria Area by IHG feature a casino at the property?

No, Holiday Inn Express Houston - Galleria Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Houston - Galleria Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express Houston - Galleria Area by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn Express Houston - Galleria Area by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Houston - Galleria Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Houston - Galleria Area by IHG serves free buffet breakfast at Launch Pad each morning.

Does Holiday Inn Express Houston - Galleria Area by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express Houston - Galleria Area by IHG for a fee of USD 75 per pet, per stay. The property also provides an off-leash area.

Are there connecting rooms at Holiday Inn Express Houston - Galleria Area by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express Houston - Galleria Area by IHG?

The closest major airport to Holiday Inn Express Houston - Galleria Area by IHG is Houston William Hobby Airport (HOU), which is 18.9 mi away (39 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 26.3 mi away (39-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Houston - Galleria Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Houston - Galleria Area by IHG.

Holiday Inn Express Houston - Galleria Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1005 reviews
Rating 8 - Good. 113 out of 1005 reviews
Rating 6 - Okay. 47 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Wilson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: location, room cleanness, breakfast, parking. Can do better: better information at check in. We had to consistently ask questions for information that was not provided by the front desk. Like breakfast availability and times, check out times, additional fees, sending or emailing a receipt once checkout is complete. Overall, good place to stay.
Stayed 3 nights in Jan 2026

6/10 Okay

Rebecca

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
First room had ants so the switched us rooms. 2nd room was clean. Staff was courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Sabine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Dec 2025

10/10 Excellent

Abena

Stayed 2 nights in Dec 2025

10/10 Excellent

Sivaramakrishnan, REDMOND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this property. Rooms smelled fresh. Very clean and everything within accessible distance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best I’ve ever had for a hotel breakfast. Lots of options. Room was comfortable as well.
Stayed 1 night in Dec 2025

8/10 Good

San

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was exceedingly shiny clean. The staff was very helpful. The only thing that stopped this review from being a 5 complete star is that our TV casting feature unfortunately did not work for our 3-day stay. We had asked for maintenance to come on the first night, yet they only came and took away our router on the second day morning without informing us the issue could not be resolved or anything.
Lounge
Bed
Storage/TV
Stayed 2 nights in Dec 2025

10/10 Excellent

Theo, Boerne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. I love that all the soaps are Dove
Stayed 1 night in Dec 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities
Everything was GREAT!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Maira

Very busy hotel. Staff was nice but it was dated and not as clean as I would prefer.
Stayed 1 night in Dec 2025

8/10 Good

Anastasiia

Stayed 1 night in Dec 2025

10/10 Excellent

Eric, Matawan

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed for a night after our cruise. The location was great, hotel was clean and modern and the free breakfast was one of the best hotel breakfasts I’ve had! Front desk staff were super polite and helpful. Would definitely stay again!
Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
No information about nothing. We couldn’t connect to the wifi tv and have no clue about breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

raquel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay. From the moment my flight got canceled I contacted the front desk manager - BRITNEY! She is a remarkable manager that made the best accommodations for me even though I was late for checking. I communicated with her and she made sure my stay was protected. Excellent stay, the breakfast buff was delicious, the waffles , fruits, bread everything I ate there was fresh. I also, got a $25 voucher (for my stay) to buy snacks from the hotel store and enjoy my flight back to NYC 🗽. Thank you ASHLEY, another amazing staff member - they have Free laundry services - ya’ll and the stay feels like a 4Star HILTON HOTEL! This was beautiful and thank you 🙏 ♥️💕 So glad I chowed this hotel, from Expedia.
Stayed 3 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ready. Staff is exceptional.
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean and beautifully renovated.
Stayed 1 night in Dec 2025

10/10 Excellent

Olamide

Stayed 3 nights in Nov 2025

10/10 Excellent

Pavan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with top notch facilities within walking distance to Galleria mall
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 6 nights in Nov 2025

6/10 Okay

Jawaid Junaid

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole, Prairieville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. The staff was friendly and I felt safe at all times. The breakfast was really nice as was the bar area. My room had a microwave and a minifridge which was a great amenity.
Stayed 2 nights in Nov 2025