Was to have Full Kitchen, had NO cookware, 4 plates, one small bowl, 3 coffee mugs (all of the aforementioned were dirty), 5 forks, 2 knives, 2 tablespoons, one (dull) sharp knife and 3 black cooking utensils. Then the day after I arrived 3 different sized frying pans appeared in one of the lower cabinets, they hadn’t been there the day before. The smallest of the three had grease in it. There was no dish soap, no dish towels. Soap is provided in the bathroom, this is to be a full kitchen and nothing is provided.
I had the ask for a do not disturb tag for my door as there wasn’t one in my room, especially after having the frying pans appear.
I asked housekeeping for clean towels and she told me she would give me exactly what I gave her. I gave her 3 bath towels, one bath mat, 4 wash cloths and 3 hand towels, she gave me 3 bath towels, 2 hand towels and one wash cloth.
I asked housekeeper what to do with the trash, her response “I don’t know”.
The amount of roaches I killed between the kitchen and bathroom was ridiculous.
I booked this Airbnb/long term hotel stay with full kitchen as a home away from home investment but instead ended up spending more than I expected. I couldn’t get my money back, had no where else to go.
What exactly did I get for my money? Nothing more than a hotel room. I don’t feel I should be paying any more than that, if that. I will be discussing this with Best Western. I am very disappointed with my stay.