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Citybox Helsinki

3.0 star property
Hotel connected to a rail/subway station in Helsinki

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Photo gallery for Citybox Helsinki

Lobby
Property preview
Lobby sitting area
Shared fridge, microwave
Junior Suite | Pillowtop beds, desk, laptop workspace, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Kitchen

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Place, Senate Square
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Small)

9.4 out of 10
Exceptional
(65 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillowtop beds, desk, laptop workspace, soundproofing

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Loft Room

Family Loft Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Pillowtop beds, desk, laptop workspace, soundproofing

Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Helsinki

Located in Kallio, Citybox Helsinki is within a 5-minute walk of sights such as Hakaniemi Market Square and Kallio Church. This 178-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. Centrally located in Helsinki, the hotel is connected to a rail/subway station, and a short walk from Helsinki Workers' House and Helsinki Street.

What's nearby

  • Hakaniemi Market Square - 3 min walk - 0.2 miles
  • Linnanmaki Amusement Park - 10 min walk - 0.6 miles
  • University of Helsinki - 12 min walk - 0.7 miles
  • Helsinki Cathedral - 16 min walk - 0.9 miles
  • Senate Square - 16 min walk - 0.9 miles

Getting around

  • Kallion Virastotalo Station - 1 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • ‪Oluthuone Haka - ‬1 min walk
  • ‪Rytmi - ‬1 min walk
  • ‪Ravintola Oiva - ‬2 min walk
  • ‪Ravintola ONDA - ‬2 min walk
  • ‪Palapizzeria Izza by Särdough - ‬3 min walk

About this property

Citybox Helsinki

Hotel connected to a rail/subway station in Helsinki
Citybox Helsinki features free WiFi in public areas, meeting rooms, and microwave in a common area. Staff members can answer questions about accommodations, and also provide luggage storage. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and hair dryers. Desks are also standard. Weekly housekeeping is available.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for EUR 15 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Frequently asked questions

Is free cancellation available at Citybox Helsinki?

Citybox Helsinki offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Citybox Helsinki?

This hotel is situated in Kallio within a 10-minute walk of Hakaniemi Market Square and Helsinki Street. You'll also find Linnanmaki Amusement Park and Senate Square less than a mile away.

Is there parking available at Citybox Helsinki?

No, there isn't parking at this hotel.

Does Citybox Helsinki have a casino on the premises?

No, Citybox Helsinki doesn't have a casino.

Will I find an indoor pool at Citybox Helsinki?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Citybox Helsinki?

Amenities at this hotel that appeal to couples include a pillowtop mattress and a rainfall showerhead.

Does Citybox Helsinki have a hot tub?

No, this hotel doesn't have a spa tub.

Does Citybox Helsinki have a restaurant that serves breakfast?

No, Citybox Helsinki doesn't have a restaurant that serves breakfast.

Will Citybox Helsinki allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Citybox Helsinki for a fee of EUR 15 per pet, per stay.

Does Citybox Helsinki have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Citybox Helsinki?

The closest major airport to Citybox Helsinki is Helsinki-Vantaa Airport (HEL), which is 10.9 mi away (33 minutes by car).

Can I book a room with a balcony at Citybox Helsinki?

No, you won't find guestrooms with balconies at Citybox Helsinki.

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 511 out of 694 reviews
Rating 8 - Good. 145 out of 694 reviews
Rating 6 - Okay. 24 out of 694 reviews
Rating 4 - Poor. 6 out of 694 reviews
Rating 2 - Terrible. 8 out of 694 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovative hotel that works—the ironing room

New style hotel. The innovations work. Read the details. Read about the creators determinations on this concept.
Stayed 3 nights in Sep 2025

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Leo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and accommodating. Place is clean and accessible to any transportation and tourists spot.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Very clean and newly renovated hotel. Self check in and out is super easy. Would stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Georgia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Citybox is exactly as described--bare bones, clean, and comfortable. I did not use the laundry facilities or really engage with any staff except housekeeping, who kindly offered to help me with my bags when I was struggling to pull them all. The bed was comfortable, linens were clean, and the room was surprisingly spacious. My only real complaint was the water temperature didn't get quite hot enough for my liking, and I would have really appreciated if they had a sauna to match Finnish culture. It was about 15 minutes walking to the University of Helsinki campus and had a lot of grocery stores, cafes, and dining options nearby. Overall, this was a really great budget-friendly stay and kept me comfortable for 5 days.
Stayed 4 nights in Aug 2025

10/10 Excellent

MI SEUNG

Stayed 2 nights in Jul 2025

2/10 Terrible

Evan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning did not work and I notified the front desk immediately. They would not refund my money, move rooms, or fix the issue and said “the manager is on vacation”
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly automated self service, but help is available. Breakfast buffet at Roasberg is excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Roanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was centrally located and very clean! It had all the amenities if you wanted to save some money and buy food and reheat it up.
Stayed 2 nights in Jul 2025

8/10 Good

Olivier

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rauno

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in and out, and to check luggauge - having computers keeps the price down. Help available when needed. Clean and comfortable beds.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vehicular access! Stay away!

The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary "gangplank" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was impressive! The room was clean the common facilities were well kept. Very clean. The washing machine. The kitchen. Highly recommended! Will stay again if I visit Helsinki in the future
Stayed 3 nights in Jun 2025

10/10 Excellent

Mevhibe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful location to stay - with very easy links to market but also meeting venues.
Stayed 3 nights in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and central location Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

I love the CityBox brand and stay here whenever I am in Scandinavia. The room was excellent - without frills (minimalist in design) , and very comfortable. Location was ideal with the subway access in the building, and teams stopping almost across the street. Lots of dining options in the area as well as a lovely cafe that had breakfast. Would definitely stay again and recommend to friends. My only suggestion would be to clearly identify when cleaning is scheduled. My stay was 10 days long, and cleaning happened twice.
Stayed 10 nights in Jun 2025

10/10 Excellent

MILES

Stayed 2 nights in Jun 2025

10/10 Excellent

Guitze

Stayed 4 nights in Jun 2025

10/10 Excellent

Tayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Stayed 2 nights in Jun 2025

8/10 Good

Colin

Traveled with partner
Liked: Property conditions & facilities
A nice clean new hotel
Stayed 1 night in Jun 2025