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Best Western Helena/Capitol Hotel

2.5 star property

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Photo gallery for Best Western Helena/Capitol Hotel

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing
Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪9 min walk‬
  • Place, Montana State Capitol
    ‪9 min walk‬
  • Place, Cathedral of St. Helena
    ‪5 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(14 reviews)
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(17 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Helena

Best Western Helena/Capitol Hotel is a short stroll from Montana Historical Society Museum and Montana State Capitol. This 106-room hotel has conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Montana Historical Society Museum - 9 min walk - 0.5 miles
  • Montana State Capitol - 9 min walk - 0.5 miles
  • Cathedral of St. Helena - 5 min drive - 1.3 miles
  • Exploration Works - 6 min drive - 1.6 miles
  • Holter Museum of Art - 6 min drive - 1.6 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 6 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Rise And Shine Cafe - ‬11 min walk

About this property

Best Western Helena/Capitol Hotel

Guests of Best Western Helena/Capitol Hotel enjoy features like a casino, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
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7.6 out of 10, Good, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

What's there to see near Best Western Helena/Capitol Hotel?

Guests enjoy the hotel's location in Helena based on their ratings, and it's a short 11-minute walk from Montana Historical Society Museum and also 11 minutes on foot from Montana State Capitol. You'll also find Cathedral of St. Helena and Helena Civic Center within a short drive.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on Jul 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Helena/Capitol Hotel?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Helena/Capitol Hotel include a casino at the property?

Yes, Best Western Helena/Capitol Hotel has a casino.

Is there an indoor pool at Best Western Helena/Capitol Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Helena/Capitol Hotel?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does Best Western Helena/Capitol Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Helena/Capitol Hotel have a restaurant that serves breakfast?

Yes, Best Western Helena/Capitol Hotel serves a full breakfast for a surcharge each morning at Family Roots.

Does Best Western Helena/Capitol Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Helena/Capitol Hotel for a fee of USD 25.00 per pet, per day.

Does Best Western Helena/Capitol Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Helena/Capitol Hotel?

The closest major airport to Best Western Helena/Capitol Hotel is Helena, MT (HLN-Helena Regional), which is 3.4 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Best Western Helena/Capitol Hotel?

No, you won't find guestrooms with balconies at Best Western Helena/Capitol Hotel.

Does Best Western Helena/Capitol Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Helena/Capitol Hotel.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stephen

Good selection for breakfast,and helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lydia Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with everything you needed and very friendly staff we are definitely coming back
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hiltrudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
All of the above great place to stay good location....had a good trip thanks guys.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

theresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean and bed was super comfy
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodelled room was great, bed was very comfy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and spacious. The staff were absolutely amazing and went out of their way to make the stay perfect.
Stayed 1 night in Feb 2026
Verified

8/10 Good

curtis

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, amenities
The staff is wonderful. The rooms are clean. It’s a great place to stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Ideal location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The restaurant was closed because of a pipe burst, but the beds were very comfortable.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & staff was very friendly & accommodating. The rooms weren’t very soundprooof, & the breakfast was just ok.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
the room was newly renovated. very clean and the housekeeper made cute bunny wash cloth and left a duck in the bathroom which my kid loves.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous thank you very much
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming to pets.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just arrived later in the evening. Spent the night. Fantastic staff. Clean comfortable room. Restaurant under renovatio. After flood damage so continental breakfast was fresh and simple. Really great place.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philip

Liked: Cleanliness
Clean rooms, great staff but the kitchen flooded so mediocre breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i understand you were under repairs & hope your offerings normally offer hot food choices.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Place and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, Chris & Robert.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited the bar. A bit disappointed thefe was no breakfast, even though i knew before hand
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property, nice rooms, excellent staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but quite honestly, the rest of the place is not great. It is loud, old, the lobby is TINY so you can't gather there. Rooms are small, halls are old and dirty. It's worth the price of a clean but older motel.
Stayed 1 night in Mar 2026

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