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Best Western Helena/Capitol Hotel

2.5 star property
Hotel in Helena with a casino and airport shuttle service

Choose dates to view prices

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1714 11th Ave, Helena, MT, 59601
  • Montana State Capitol
    ‪8 min walk‬
  • Cathedral of St. Helena
    ‪3 min drive‬
  • Carroll College
    ‪4 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(5 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Helena

Best Western Helena/Capitol Hotel is a short stroll from Montana Historical Society Museum and Montana State Capitol. This 106-room hotel has conveniences like a restaurant, a casino, and free in-room WiFi.

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.5 miles
  • Montana State Capitol - 8 min walk - 0.5 miles
  • Cathedral of St. Helena - 3 min drive - 1.1 miles
  • Carroll College - 4 min drive - 1.7 miles
  • Helena Civic Center - 4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with a casino and airport shuttle service
Guests of Best Western Helena/Capitol Hotel enjoy features like a casino, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per day
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

What's there to see near Best Western Helena/Capitol Hotel?

Guests enjoy the hotel's location in Helena based on their ratings, and it's a short 10-minute walk from Montana Historical Society Museum and also 11 minutes on foot from Montana State Capitol. You'll also find Cathedral of St. Helena and Helena Civic Center within a short drive.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on Aug 10, 2025 start from $143.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Helena/Capitol Hotel?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Helena/Capitol Hotel include a casino at the property?

Yes, Best Western Helena/Capitol Hotel has a casino.

Is there an indoor pool at Best Western Helena/Capitol Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Helena/Capitol Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Are there hot tubs at Best Western Helena/Capitol Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Helena/Capitol Hotel have a restaurant that serves breakfast?

Yes, Best Western Helena/Capitol Hotel serves a cooked-to-order breakfast for a surcharge each morning at Family Roots.

Does Best Western Helena/Capitol Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Helena/Capitol Hotel for a fee of USD 25.00 per pet, per day.

Does Best Western Helena/Capitol Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Helena/Capitol Hotel?

The closest major airport to Best Western Helena/Capitol Hotel is Helena, MT (HLN-Helena Regional), which is 3.4 mi away (5 minutes by car).

Are there rooms with balconies at Best Western Helena/Capitol Hotel?

No, there aren't any guestrooms with balconies at Best Western Helena/Capitol Hotel.

Does Best Western Helena/Capitol Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Helena/Capitol Hotel.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 444 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 71 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Amazing breakfast at a restaurant attached to the hotel. Free access to the gym across the street. Walkable distance to the capitol building and near by restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options close by
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

AMBER

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not so great.

Check in went good although front desk didn’t know how to book with a gift card. Once we arrived in our room, it was really big and perfect for our family. However, when we were about to settle in after a 10hr drive day, we noticed the beds were filthy and full of hair. I went to the front desk and he sent cleaners to reclean our room while we stood in the room for over an hr waiting. Once it was reclined we were super satisfied with the overall room. We did notice the elevator stopped working as well during our stay, but it got fixed. They discounted me 50$ for the inconvenience which was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms had comfortable bed but pillows sucked. No bath towels, we had to call for them. We hot 2 breakfast vouchers but when we went for breakfast it was closed! Went to lobby for coffee and it was cold.
Stayed 1 night in Apr 2025

10/10 Excellent

Rolf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small casino and bar attached was pretty cool
Stayed 4 nights in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older building but the room was nice and comfortable they restaurant however with the free breakfast was one of the worst places I've ever eaten in my life it was absolutely horrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick and Evy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine and matched our expectation for the price. Please let someone know the hvac in room 112 was making some noise during our two night's stay. I meant to tell the front desk at check out but for
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kent, Turner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a very nice and economical choice for the area.
Stayed 1 night in Jan 2025

8/10 Good

PAULA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good! Quite clean! Beds were comfortable. Staff member didn’t explain breakfast situation (where to go, hours etc) at check in. I would stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Laurie

Traveled with partner
Disliked: Staff & service
When we arrived they didn’t have the room that we reserved available. Still working on making sure our reservation was cancelled.
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but Bad at the same time.

Great Staff Very Friendly. Rooms Clean, Spacious and Comfortable. Bed was very comfortable. A little to eco friendly as I can spit more water then the water that came out of the shower and bathroom faucet. Seriously to they have to be that low flow you barely get wet? Towels Size were awful skimpy for a National Chain. Bath Towel was pretty much the size of a large hand towel, and very very thin! 1st night lots of door slamming, so thin walls. Though it calmed down after 22:00 until 06:00. 2nd night after being out all day, I came back to the hotel to shower. No Hot Water, Zip Nudda, not even luke warm, but cool. Went to bed at 23:30, still only the cool or cold water, no hot. -18C outside folks.. in the morning there was hot water?? An air bubble in the boiler system?? Then the TV, nice new and all, but they did not include a channel,guide, nor did the remote offer an on tv guide… I tried everything, nope you have to go through each channel with the remote, one by one. And with that comes a 5-10sec delay while it finds the channel. That got really frustrating after awhile and I tuned it off. Free Breakfast Voucher… yeah… but the breakfast choices were 5-6 choices. I chose sausage and eggs, hash brown and toast. Sausage and eggs were just that. Not, Not Spectacular, but ok. The hash brown small paddy was lifeless. No Jam, for the toast unless you like Grape, and 2nd choice of Grape. AND DON’T Have the Coffee… I’ve had better and fresher tasting dishwater.
Stayed 2 nights in Feb 2025

10/10 Excellent

richard

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing, super helpful and friendly. The location is good, lots of food and shopping options close by. We had the large king room, it had a nice kitchenette, and lots of natural light.
Stayed 1 night in Feb 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable room

Clean comfortable room and bed. Breakfast was really slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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