SureStay Hotel by Best Western Helen Downtown

Hotel in Helen with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Free WiFi
Air conditioning

Explore the area

8396 S Main St, Helen, GA, 30545

Helen Festhalle
‪2 min walk‬
Alpine Helen/White County Convention and Visitors Bureau
‪9 min walk‬
Helen Tubing & Helen Water Park
‪17 min walk‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Exceptional

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Wonderful

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

Very good

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Wonderful

Sleeps 2
1 King Bed

About the neighborhood

Helen

SureStay Hotel by Best Western Helen Downtown places you within a 10-minute stroll of Helen Festhalle and Helen Arts & Heritage Center. This 58-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

Helen Festhalle - 2 min walk - 0.1 miles
Helen Arts & Heritage Center - 5 min walk - 0.3 miles
Charlemagne's Kingdom - 7 min walk - 0.4 miles
Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.5 miles
Helen Tubing & Helen Water Park - 17 min walk - 0.9 miles

Getting around

Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
‪Cowboys & Angels - ‬6 min walk
‪La Cabana Mexican Restaurant - ‬7 min walk
‪The Troll Tavern - ‬4 min walk
‪Helen Festhalle - ‬5 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel in Helen with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Helen Downtown features an indoor pool, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a convenience store.

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Pool
Breakfast included
Parking included
Free WiFi

$113 nightly

Sep 21 - Sep 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Things to do

Heated pool
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool

Conveniences

24-hour front desk
Grocery/convenience store
Shared microwave
Shared refrigerator

Guest services

Housekeeping (on request)

Outdoors

In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

2 buildings
2 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Helen Ga Super 8

SureStay Helen Downtown

Super 8 Motel Helen Ga

Super 8 Helen Ga Motel

Super 8 Helen Ga Hotel

Helen Super Eight

Super Eight Helen

Helen Super 8 Hotel

SureStay Hotel Helen Downtown Best Western

SureStay Helen Downtown Best Western

SureStay Hotel Best Western Helen Downtown

SureStay Best Western Helen Downtown

SureStay Hotel Helen Downtown by Best Western

Surestay By Best Helen Helen

SureStay Hotel by Best Western Helen Downtown Hotel

SureStay Hotel by Best Western Helen Downtown Helen

SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

What is there to do near SureStay Hotel by Best Western Helen Downtown?

Guests positively rate the hotel's walkable location in Helen, just steps from Helen Festhalle, and within a 10-minute walk of Chattahoochee River and Helen Arts & Heritage Center. You'll also find Unicoi State Park and Helen Tubing & Helen Water Park less than a mile away.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on Sep 24, 2025 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Helen Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Helen Downtown have a casino at the property?

No, SureStay Hotel by Best Western Helen Downtown doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has an indoor pool.

Is SureStay Hotel by Best Western Helen Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as an indoor pool and free breakfast.

Are there hot tubs at SureStay Hotel by Best Western Helen Downtown?

No, but this hotel does have a heated pool.

Does SureStay Hotel by Best Western Helen Downtown feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Helen Downtown offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Helen Downtown allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Helen Downtown though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Helen Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Hotel by Best Western Helen Downtown?

Yes, some guestrooms at SureStay Hotel by Best Western Helen Downtown offer a balcony.

SureStay Hotel by Best Western Helen Downtown Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Elizabeth

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay overall. Nice little pool open late, which was appreciated. Bed was not as comfortable as some, being more on the hard side. Lighting at night was good/dark.

Stayed 1 night in Aug 2025

10/10 Excellent

Maher

Traveled with partner

Aug 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Affordable and convenient option for a visit to Helen, GA.

Stayed 1 night in Aug 2025

10/10 Excellent

Ines

Aug 1, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Caryn

Jul 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great easy stay! Will stay there agin

Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family

Jun 28, 2025

Liked: Cleanliness, staff & service

The staff was excellent at this property. In fact if it were not for them I would have a hard time giving it a 2. The beds are terrible and should have been replaced long before. The pool was nice, however, it was an indoor pool and the glass doors surrounding it were almost all rusted shut. It was 90 degrees outside so if they were open you might have some cross breeze to make using it a nicer amenity. The place was clean.

Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Traveled with family

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice sized room and clean. The front desk person was great and good location to walk to things

Stayed 1 night in Jun 2025

10/10 Excellent

carol

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was wonderful. Really enjoyed the pool and the restaurant right behind the pool.

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Traveled with partner

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic spot for Helen. Hotel entry is right off the sidewalk and you are within walking distance to everything.

Stayed 1 night in May 2025

10/10 Excellent

Melody

Traveled with family

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It’s a clean room and the property is close to everything.

Stayed 1 night in Jun 2025

10/10 Excellent

Milson James

Traveled with family and small children

Jun 15, 2025

Liked: Staff & service

The hotel is old and needs renovation. The restroom inside our room has a leak. Left the socks on the floor beside the outside wall of the restroom beside my bed.. The following morning it’s soaked! My husband wondered how it happened? And so when I touched the wall.. yes.. it’s leaking.. Bummer. Even so, the people, the staff are all remarkably friendly! That’s what makes up to all the mishaps. Though if I could ask the management to please check the rooms and kindly invest to repair what is due. Your hotel is in a very good area.. Love it and the guests will choose to come back here. The service is amazing already, match it with managing the property better. Thankful for the staffs for great service!

Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Traveled with family

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get place to stay.

Stayed 1 night in Jun 2025

8/10 Good

Eric

Jun 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean, and quiet hotel in a nice location at a reasonable price. Would book there again.

Stayed 1 night in Jun 2025

8/10 Good

Jilline

Jun 9, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a Great property on all levels & I cannot say enough about it! Especially, the front desk staff and how they welcome you and make you feel at home and like family. Everything facet of my visit was off the charts exceptional and I would give it a 10+

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family

Jun 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, the people were friendly and very informative as to where to eat, where to go to see waterfalls, and we are booking a repeat stay right now.

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Jun 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Traveled with partner

Jun 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This is the first time we stayed here, it was quiet, clean and had a friendly atmosphere and staff.

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family

Jun 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very helpfull, professional, and kind. The room was exactly what we needed and was very clean and comfortable. We were right across the street to the Georgia Mountain Coaster and close to downtown.

Stayed 4 nights in Jun 2025