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ATLANTIC Hotel Heidelberg

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Heidelberg

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Photo gallery for ATLANTIC Hotel Heidelberg

Bar (on property)
Property preview
Lobby lounge
Grand Suite | Wardrobe
Ballroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Europaplatz 1, Heidelberg, Baden-Württemberg, 69115
  • Place, Bergstrasse-Odenwald Nature Park
    ‪1 min walk‬
  • Place, Heidelberg Congress Center
    ‪3 min walk‬
  • Place, University of Heidelberg New Campus
    ‪4 min drive‬
  • Airport, Mannheim (MHG)
    ‪15 min drive‬

Room options

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

9.8 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 534 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Grand Suite

Grand Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • 1139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

Studio

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Suite

  • Sleeps 3

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

  • Sleeps 2

View all photos for Grand Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Suite

  • Sleeps 2

Comfort Room

  • Sleeps 2

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  • Spa
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About the neighborhood

Heidelberg

Located in Bahnstadt, ATLANTIC Hotel Heidelberg is adjacent to Heidelberg Congress Center and within a mile (2 km) of Körperwelten Museum. This 310-room, 4.5-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi. Located centrally in Heidelberg, it's connected to the convention center and also close to Heidelberg Castle and Schatzkammer.

What's nearby

  • Bergstrasse-Odenwald Nature Park - 1 min walk - 0.0 miles
  • Heidelberg Congress Center - 3 min walk - 0.2 miles
  • Heidelberg University Hospital - 3 min drive - 1.1 miles
  • University of Heidelberg New Campus - 4 min drive - 1.5 miles
  • Neckarwiese - 4 min drive - 1.5 miles

Getting around

  • Heidelberg Central Station - 4 min walk
  • Heidelberg (West) Central Station Tram Stop - 6 min walk
  • Mannheim (MHG) - 19 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪Mandy's Railway Diner - ‬8 min walk
  • ‪ECHOBEAN - ‬7 min walk
  • ‪Coffee Fellows - ‬4 min walk
  • ‪Chatuchak - ‬8 min walk

About this property

ATLANTIC Hotel Heidelberg

Luxury hotel with a full-service spa connected to the convention center in Heidelberg
Guests staying at ATLANTIC Hotel Heidelberg enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 25 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sitting areas, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15 High
  • 15 High Sky Bar
  • Deli Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,767 square feet of conference space
  • 8 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 13 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number HRB 37106

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Atlantic Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg Hotel
ATLANTIC Hotel Heidelberg Heidelberg
ATLANTIC Hotel Heidelberg opening soon
ATLANTIC Hotel Heidelberg Hotel Heidelberg

Frequently asked questions

Is free cancellation available at ATLANTIC Hotel Heidelberg?

ATLANTIC Hotel Heidelberg provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see around ATLANTIC Hotel Heidelberg?

This hotel is situated in Bahnstadt within a short 19-minute walk of Neckar Valley-Odenwald Nature Park and also 20 minutes on foot from Heidelberg Zoo. You'll also find Körperwelten Museum and Schatzkammer less than a mile away.

Is parking available on site at ATLANTIC Hotel Heidelberg?

Yes, covered parking is offered for EUR 25 per day. Bicycle parking is also available for guests.

Is there a spa available at ATLANTIC Hotel Heidelberg?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does ATLANTIC Hotel Heidelberg feature a casino on the premises?

No, ATLANTIC Hotel Heidelberg doesn't have a casino.

Will I find an indoor pool at ATLANTIC Hotel Heidelberg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ATLANTIC Hotel Heidelberg?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does ATLANTIC Hotel Heidelberg have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does ATLANTIC Hotel Heidelberg feature a restaurant that includes a breakfast menu?

Yes, ATLANTIC Hotel Heidelberg serves buffet breakfast for a surcharge each morning at 15 High.

Does ATLANTIC Hotel Heidelberg allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ATLANTIC Hotel Heidelberg for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Does ATLANTIC Hotel Heidelberg have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ATLANTIC Hotel Heidelberg?

The closest major airport to ATLANTIC Hotel Heidelberg is Mannheim (MHG), which is 9.6 mi away (19 minutes by car).

Are there rooms with balconies that I can book at ATLANTIC Hotel Heidelberg?

No, there aren't any guestrooms with balconies at ATLANTIC Hotel Heidelberg.

ATLANTIC Hotel Heidelberg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 233 reviews
Rating 8 - Good. 58 out of 233 reviews
Rating 6 - Okay. 9 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 0 out of 233 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Chi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

JASMINE, TORONTO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing in the sauna and steam room after a long day of sightseeing was what we needed. The breakfast buffet was ok but signage for vegan items were lacking. Staff were able to assist me with funding suitable options.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Very beautiful hotel, the breakfast was amazing but surprised to see small bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Long

Stayed 4 nights in Sep 2025

6/10 Okay

Roy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has potential, the hotel itself was clean, and the location was great. Those were the highlights. Unfortunately, the rest of my experience was a letdown, mostly due to a lack of attention to basic details that really matter during a stay. Check-in was quick and easy, so I was optimistic at first. But once I got to the room, I noticed there were no towels. I had to head back down to request them. Then, when I went to take a shower, I realized there was no body soap either. Since it was late, I waited until the next day to ask for it. I left a note in the room, not realizing that housekeeping isn’t done daily. Since no one came in, the soap wasn’t replenished. Later that evening, I stopped by the front desk again and mentioned it. The young woman at the desk indicated that she’d take care of it, but when I returned hours later, the soap still hadn’t been delivered. I ended up going back down a second time to ask again this time, the gentleman at the desk apologized stating that his coworker probably forgot and handed me the soap and lotion, which also hadn't been in the room. Honestly, if certain amenities are offered, they should be there from the start. As a guest, I shouldn’t have to keep going back and forth to the front desk just to get basic essentials like towels or soap. The hotel has potential, but the lack of attention to these small, important details made the stay feel frustrating and incomplete to say the least.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg on my own

The ATLANTIC Hotel was exactly what I was looking for! An upscale hotel near the Heidelberg Main Train Station, which had a cafe and an excellent restaurant. I was worried about train noise, but never heard a thing. It was like watching a silent movie. The Local Bus Stop was a few hundred feet from the hotel entrance, behind the tourist information building. The tourist office even sells tickets to Heidelberg Castle and the Funicular to get up and back. Very convenient! Took the bus to the University Plaza and the Funicular was at the end of the street. Decided to take an Uber back to hotel for less than $10. The Atlantic Hotel is basically a 5 star hotel with a 3 star price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms comfortable. Rooftop bar was the highlight.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of train travel, I was immediately impressed by the location. My room was beautiful, and the rooftop restaurant and bar were simply fantastic. Even without a reservation, the staff were wonderfully accommodating and found me a table. I ordered the steak—and I can honestly say I’m still thinking about it! It was the perfect ending to a lovely evening and a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

tong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal breakfast
Stayed 1 night in Jul 2025

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2025

8/10 Good

Jing

Stayed 2 nights in Jul 2025

10/10 Excellent

Magdaline

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern. The rooms were clean and comfortable. The rooftop breakfast area and bar was very nice. I would stay here again if attending a conference at the congress centre.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

6/10 Okay

serkan, New York

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The hotel is very good as architecture and in size. Very nice view on top of the Floor. Where you have your breakfast. And the breakfast is also very nice. If you have a car, the parking is very convenient. The rooms are luxurious, but the service is the problem. We arrived in our room after a long day trip and the housekeeping did not clean the room or change the glasses. We have two separate beds and the housekeeping only did one of them. They didn’t change the towels and so on so when I called the reception and asked what happened they said they were short on staff. This is nonsense because the housekeeping was already in the room and they did only the bed and they left. Also, the day we arrived was one of the hottest day and the air conditioning was not working properly so I asked for a technician they didn’t have a technician at that moment. Next day I have asked for the technician again and they said they will go into the room and fix the problem but when I arrived in my room in the afternoon, nothing was fixed so I called the reception again. They said this is how their air conditioning works so they are telling you stories about housekeeping and technician just to postpone you. If its a hot day, the room is hot too. So overall I liked the hotel but did not enjoy the service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, San Diego

Traveled with family
Liked: Amenities
Deborah was very helpful during breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind, Irving

Liked: Cleanliness, amenities, property conditions & facilities
Good location and breakfast is amazing.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and central with the train station. Very nice accommodations as well.
Stayed 2 nights in May 2025

10/10 Excellent

Daiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nuhamin, Stoke-on-Trent

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Arthur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the hotel. Will definitely stay again when I’m in the area.
Stayed 1 night in Dec 2024