Hotel Am Schloss

3.0 star property
Pet-friendly hotel with a rooftop terrace connected to a rail/subway station in Heidelberg

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Photo gallery for Hotel Am Schloss

Property grounds
Aerial view
Reception
Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Heidelberg Castle
    ‪2 min walk‬
  • Place, Church of the Holy Spirit
    ‪3 min walk‬
  • Airport, Mannheim (MHG)
    ‪16 min drive‬

Room options

Comfort Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(12 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 1076 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Basic Double Room, 1 Double Bed, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Heidelberg

Located in Heidelberg City Centre, Hotel Am Schloss is next to Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma. This 24-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and free newspapers in the lobby. Centrally located in Heidelberg, the hotel is connected to a rail/subway station, and a short walk from Heidelberg Castle and Hercules Fountain.

What's nearby

  • Marktplatz - 1 min walk - 0.1 miles
  • Heidelberg Castle - 2 min walk - 0.1 miles
  • Church of the Holy Spirit - 3 min walk - 0.2 miles
  • Karl Theodor Bridge - 4 min walk - 0.3 miles
  • University of Heidelberg Old Campus - 6 min walk - 0.4 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Mannheim (MHG) - 26 min drive

Restaurants

  • ‪Coffee Nerd - ‬4 min walk
  • ‪Brauhaus Vetter - ‬4 min walk
  • ‪HANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬3 min walk
  • ‪Bier Brezel - Back & Brauhaus - ‬3 min walk
  • ‪Papi - ‬2 min walk

About this property

Hotel Am Schloss

Pet-friendly hotel with a rooftop terrace connected to a rail/subway station in Heidelberg
At Hotel Am Schloss, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. Offsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Washers/dryers, minibars, and free newspapers are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Frequently asked questions

Are free cancellation options available at Hotel Am Schloss?

Hotel Am Schloss offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Am Schloss?

This hotel is situated in Heidelberg City Centre, just steps from Heidelberg Castle and Marktplatz, and within a short walk of Church of the Holy Spirit. You'll also find Karl Theodor Bridge and Heidelberg University Library less than a mile away.

Will I be able to park at Hotel Am Schloss?

Yes, there is accessible parking and electric car charging available.

Does Hotel Am Schloss feature a casino?

No, Hotel Am Schloss doesn't have a casino.

Will I find an indoor pool at Hotel Am Schloss?

No, there is no indoor pool at this hotel.

Is Hotel Am Schloss good for couples?

Couples staying at this hotel will appreciate amenities like Champagne service and a minibar as well as proposal/romance packages.

Are there hot tubs at Hotel Am Schloss?

No, this hotel doesn't have a spa tub.

Does Hotel Am Schloss have a restaurant with a breakfast menu?

No, Hotel Am Schloss doesn't have a restaurant that serves breakfast.

Will Hotel Am Schloss allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Am Schloss for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Hotel Am Schloss?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Am Schloss?

The closest major airport to Hotel Am Schloss is Mannheim (MHG), which is 11.1 mi away (26 minutes by car).

Are there rooms with balconies at Hotel Am Schloss?

Yes, some guestrooms at Hotel Am Schloss offer a furnished balcony and may feature city views.

Reviews

Hotel Am Schloss Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 336 reviews
Rating 8 - Good. 113 out of 336 reviews
Rating 6 - Okay. 16 out of 336 reviews
Rating 4 - Poor. 0 out of 336 reviews
Rating 2 - Terrible. 1 out of 336 reviews

Reviews

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from the terrace. Have a great time staying in the middle of the town.
Stayed 1 night in Aug 2025

10/10 Excellent

Zacchary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jaqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the terrace
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect. The parking garage fills up completely during the day with people visiting the castle so be prepared to wait for a spot if you arrive in the middle of the day. The staff at the hotel is very friendly and helped with recommendations for things to do and restaurants in the area. Room was very clean and the terrace has a great view of the city and the castle. The breakfast was OK. Great to have a complimentary meal during our trip but I'm not sure why a lot of these reviews are raving about it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, easy parking, safe, clean, big rooms, close to old town!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sanju

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location only a 20 minute walk to the Heidelberg Castle. This hotel is centrally located with an easy and short walk to the main town square. Good breakfast. This hotel sits on the 7th floor of the parking garage. Parking can be a little tight for larger cars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Wonderful staff at the front desk and breakfast area. Clean hotel, amazing view, very easy do walk to interesting shops, scenery, restaurants etc. We would come back!
Stayed 1 night in Jul 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect location. Room had no aircon and it was a hot day, but beds comfortable and room very nice. Breakfast nice but perhaps 2 staff needed to keep up with the busy customers. Walking stand l to the castle and town square, so pretty!! Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Greta M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the base of the castle. Funicular entrance right next door. Easy walk to old town.
Stayed 1 night in May 2025

10/10 Excellent

TOM HSU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, and convenient!
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCHLOSS #1

You can't beat the parking or the view of the Castle
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg fairytale family vacation

The receptionist at our check in was wonderful! She provided us with a map of Heidelberg and noted attractions for us. She is a great spokesperson for this town. My cappuccino at breakfast was the best I’ve had yet in Germany, and breakfast staff were amazing too. Our room is enormous and like a studio apartment, highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

HanGyeom, Ansan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of all the shops and restaurants in Heidelberg! We were 132 steps away from the castle! The room was large, clean, and spacious. The view from our window was very nice too. The receptionist was lovely! So helpful and patient. We will definitely stay at this hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

2/10 Terrible

Nir

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for seeing the castle and walking

Stayed with my mom here while visiting the Heidelberg Christmas Markets! Very close to the main markets, and the funicular up to the castle was basically attached to the hotel’s bldg. Perfect location for seeing the castle and walking through the Christmas markets!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Our stay at the Hotel Am Schloss in Heidelberg was fantastic. The hotel is in a great location to explore the old town. it is clean and comfortable. The best part is the amazing view of the castle! Great stay. Highly recommend!
Stayed 1 night in Dec 2024