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Hotel Am Schloss

3.0 star property
Pet-friendly hotel with a rooftop terrace connected to a rail/subway station in Heidelberg

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Photo gallery for Hotel Am Schloss

Property grounds
Aerial view
Reception
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk
Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Marktplatz
    ‪1 min walk‬
  • Heidelberg Castle
    ‪2 min walk‬
  • University of Heidelberg Old Campus
    ‪6 min walk‬
  • Mannheim (MHG)
    ‪15 min drive‬

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Room options

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

1 bedroom, hypo-allergenic bedding, minibar, desk

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 1076 sq ft
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Basic Double Room, 1 Double Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk

Comfort Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

1 bedroom, hypo-allergenic bedding, minibar, desk

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

Highchair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Heidelberg

Located in Heidelberg City Centre, Hotel Am Schloss is next to Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma. This 24-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and free newspapers in the lobby. Centrally located in Heidelberg, the hotel is connected to a rail/subway station, and a short walk from Heidelberg Castle and Hercules Fountain.

What's nearby

  • Marktplatz - 1 min walk - 0.1 miles
  • Heidelberg Castle - 2 min walk - 0.1 miles
  • Church of the Holy Spirit - 3 min walk - 0.2 miles
  • Karl Theodor Bridge - 4 min walk - 0.3 miles
  • University of Heidelberg Old Campus - 6 min walk - 0.4 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Mannheim (MHG) - 26 min drive

Restaurants

  • ‪Brauhaus Vetter - ‬4 min walk
  • ‪Kulturbrauerei Heidelberg - ‬4 min walk
  • ‪Hans im Glück- Burgergrill - ‬3 min walk
  • ‪Cafe Bar GRANO - ‬1 min walk
  • ‪Café Gundel - ‬1 min walk

About this property

Hotel Am Schloss

Pet-friendly hotel with a rooftop terrace connected to a rail/subway station in Heidelberg
At Hotel Am Schloss, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. Offsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a terrace and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Washers/dryers, minibars, and free newspapers are also standard.

Languages

English, French, German, Greek, Indonesian, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 6 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Frequently asked questions

Are free cancellation options available at Hotel Am Schloss?

Hotel Am Schloss offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Am Schloss?

This hotel is situated in Heidelberg City Centre, just steps from Heidelberg Castle and Marktplatz, and within a short walk of Church of the Holy Spirit. You'll also find Karl Theodor Bridge and Heidelberg University Library less than a mile away.

Is parking available on site at Hotel Am Schloss?

Yes, there is accessible parking and electric car charging available.

Does Hotel Am Schloss feature a casino?

No, Hotel Am Schloss doesn't have a casino.

Will I find an indoor pool at Hotel Am Schloss?

No, there is no indoor pool at this hotel.

Is Hotel Am Schloss good for couples?

Couples staying at this hotel will appreciate amenities like Champagne service and a minibar as well as proposal/romance packages.

Does Hotel Am Schloss have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Am Schloss have a restaurant with a breakfast menu?

No, Hotel Am Schloss doesn't have a restaurant that serves breakfast.

Will Hotel Am Schloss allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Am Schloss for a fee of EUR 6 per pet, per night.

Does Hotel Am Schloss have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Am Schloss?

The closest major airport to Hotel Am Schloss is Mannheim (MHG), which is 11.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Am Schloss?

Yes, some guestrooms at Hotel Am Schloss offer a furnished balcony and may feature city views.

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 184 out of 303 reviews
Rating 8 - Good. 103 out of 303 reviews
Rating 6 - Okay. 15 out of 303 reviews
Rating 4 - Poor. 0 out of 303 reviews
Rating 2 - Terrible. 1 out of 303 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg fairytale family vacation

The receptionist at our check in was wonderful! She provided us with a map of Heidelberg and noted attractions for us. She is a great spokesperson for this town. My cappuccino at breakfast was the best I’ve had yet in Germany, and breakfast staff were amazing too. Our room is enormous and like a studio apartment, highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

HanGyeom, Ansan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of all the shops and restaurants in Heidelberg! We were 132 steps away from the castle! The room was large, clean, and spacious. The view from our window was very nice too. The receptionist was lovely! So helpful and patient. We will definitely stay at this hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

2/10 Terrible

Nir

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for seeing the castle and walking

Stayed with my mom here while visiting the Heidelberg Christmas Markets! Very close to the main markets, and the funicular up to the castle was basically attached to the hotel’s bldg. Perfect location for seeing the castle and walking through the Christmas markets!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Our stay at the Hotel Am Schloss in Heidelberg was fantastic. The hotel is in a great location to explore the old town. it is clean and comfortable. The best part is the amazing view of the castle! Great stay. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

LEVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Attached parking garage is great!
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything. No elevator though so it was difficult since we had alot of luggage and it was heavy. Airflow was stiff
Stayed 2 nights in Dec 2024

10/10 Excellent

Shauna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this spot, it was such a gem. The location is as good as it can get. The staff was so friendly and welcoming. We were all very pleased with our stay! We also loved the breakfast, as we bounced around germany we missed our breakfast at hotel am schloss
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the castle, shopping, and dining. The staff members were very helpful in recommending how to get to the train station. Our room layout (room #20) was a little strange and could be improved - the television is far from the bed and there is only one chair to sit on for television viewing - I think some re-arranging could make the room layout more functional. The shower drain was slow and the shower temperature would fluctuate greatly when other rooms would use their water. Otherwise, the room was very comfortable and we enjoyed the view out of our window. The breakfasts were delicious. It would be nice to be able to pour our own coffee/tea since it was sometimes difficult to find someone to take our coffee/tea order. Overall, wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in middle of OLD TOWN.

My wife and I stayed here for 2 days October 2024. Perfectly located Right in the middle of the old town. Great hotel with decent breakfast, Personnel was very friendly and useful. Parking at the garage was easy and affordable as they offer a great discount for hotel customers. Park in the garage first and then check-in... it will be easier :-)
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on top of a parking garage. Bus stop right outside. We stayed in room 20. Large area for luggage but small bathroom and shower. It is not as updated as some other hotels but was always clean and the staff were very courteous and knowledgeable about things to do in the area. Comfy pillows and blankets. Best of our trip so far. The view alone from the rooftop is worth 10 stars for this place. Sitting on the rooftop eating gelato and macaroons to end the day was amazing. Also, being able to look out and open my window overlooking the cathedral side of town was amazing as well. If I ever make it back to Heidelberg, I can't imagine staying amywhere else. There were some stairs we had to carry baggage up, so be aware, but well worth it!
Stayed 2 nights in Oct 2024

8/10 Good

Amy, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the base of the castle. There are great views of the castle from the terrace. The property is very convenient to walk around the historic area of Heidelberg. The staff were friendly and helpful. The room was clean and the bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Traveled with family
Liked: Amenities
Great location and view
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location. Easy/convenient parking and easy access to Hauptstrasse and Hiedelberg Castle.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels like you have been welcomed in to someone's home as a guest. Stafd is very accommodating, helpful and kind. The views from this hotel are breathtaking both at night and by day.
Stayed 1 night in Oct 2024

8/10 Good

Lanny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Great location, but cramped, dark bathroom and uncomfortable bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Conveniently Located

Clean comfortable room close to train station and attractions. Friendly staff and nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and the old town pedestrian area
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Just steps from the center of old town and funicular to the castle. Our room was spacious and clean. The staff was so helpful and genuinely nice. Really enjoyed our stay!!
Stayed 2 nights in Oct 2024

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