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Rafaela Hotel Heidelberg

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Photo gallery for Rafaela Hotel Heidelberg

Reception
Lobby lounge
Double Room | View from room
Lobby sitting area
Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Lutherstr. 17, Heidelberg, 69120
  • Place, Neckarwiese
    ‪8 min walk‬
  • Place, University of Heidelberg New Campus
    ‪18 min walk‬
  • Place, Heidelberg Castle
    ‪3 min drive‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 Double Bed

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Exterior

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Total with taxes and fees
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About the neighborhood

Heidelberg

Located in Neuenheim within a short walk of Neckarwiese, Rafaela Hotel Heidelberg is within a mile (2 km) of other popular sights such as Philosophenweg. This 25-room, 3-star hotel has conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Neckarwiese - 8 min walk - 0.4 miles
  • University of Heidelberg Old Campus - 18 min walk - 1.0 mile
  • University of Heidelberg New Campus - 18 min walk - 1.0 mile
  • Heidelberg University Library - 19 min walk - 1.1 miles
  • Heidelberg Castle - 3 min drive - 1.5 miles

Getting around

  • Heidelberg Central Station - 5 min drive
  • Heidelberg Seegarten Tram Stop - 14 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Hemingway's - ‬8 min walk
  • ‪Chocolaterie St.Anna No 1 - ‬10 min walk
  • ‪ETTLI - ‬9 min walk
  • ‪Zum Achter - ‬5 min walk
  • ‪Café Moro - ‬3 min walk

About this property

Rafaela Hotel Heidelberg

At Rafaela Hotel Heidelberg, guests have access to free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Additional amenities include express check-out, free newspapers, and an ATM.
Guests can expect free WiFi and 50-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - DE317452583
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 16
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • Tax ID number is DE317452583.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Rafaela Hotel
Rafaela Heidelberg
Rafaela Hotel Heidelberg Hotel
Rafaela Hotel Heidelberg Heidelberg
Rafaela Hotel Heidelberg Hotel Heidelberg

Frequently asked questions

Is free cancellation available at Rafaela Hotel Heidelberg?

Rafaela Hotel Heidelberg provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Rafaela Hotel Heidelberg?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Rafaela Hotel Heidelberg on Mar 15, 2026 start from 157.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Rafaela Hotel Heidelberg?

This hotel is situated in Neuenheim, just steps from Neckar Valley-Odenwald Nature Park, and within a 10-minute walk of Neckarwiese and Christ. You'll also find Körperwelten Museum and Kurpfälzisches Museum less than a mile away.

Is there parking available at Rafaela Hotel Heidelberg?

Yes, there is accessible parking and bicycle parking available.

Does Rafaela Hotel Heidelberg have a casino on the premises?

No, Rafaela Hotel Heidelberg doesn't have a casino.

Will I find an indoor pool at Rafaela Hotel Heidelberg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Rafaela Hotel Heidelberg?

Couples will appreciate amenities like a bar, a café, and a hair salon at this hotel.

Does Rafaela Hotel Heidelberg have a hot tub?

No, there isn't a spa tub at this hotel.

Does Rafaela Hotel Heidelberg have a restaurant that serves breakfast?

Yes, Rafaela Hotel Heidelberg serves buffet breakfast each morning for a surcharge from its cafe.

Will Rafaela Hotel Heidelberg allow pets to stay for free?

No, pets aren't allowed at Rafaela Hotel Heidelberg.

Are there connecting rooms at Rafaela Hotel Heidelberg?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Rafaela Hotel Heidelberg?

The closest major airport to Rafaela Hotel Heidelberg is Mannheim (MHG), which is 10.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Rafaela Hotel Heidelberg?

No, there aren't any guestrooms with balconies at Rafaela Hotel Heidelberg.

Rafaela Hotel Heidelberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 96 reviews
Rating 8 - Good. 14 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again
Woke up to this view every day. One of the highlights of my trip!
Stayed 4 nights in Oct 2025

10/10 Excellent

Randi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel “across the river” but near The Philosopher’s Way. Vibrant, but safe neighborhood. I’d stay here again in a heartbeat. The staff are very kind and helpful.
Parking can be a bit tight, but there are spots to be found.
This city is made for walking!
Stayed 1 night in Sep 2025

8/10 Good

Khoi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well maintained, modest hotel in a lovely part of town. The staff is very friendly and accommodating but note that the reception desk closes between 10:30p and 6:30a. The hotel is small and not spectacular but for a simple, straightforward stay in Heidelberg on a charming square (with a farmers market some mornings) it’s really exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely and clean. Staff and service were excellent, very friendly. Nice part of town and breakfast was lovely. Would stay here again
Stayed 4 nights in Jul 2025

8/10 Good

Itamar

Stayed 5 nights in Mar 2025

10/10 Excellent

Ken, Plano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany.
Stayed 2 nights in Dec 2024

8/10 Good

Lele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. A little off the main attractions. Room was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nahid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel

We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge. We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place to stay in Heidelberg.

Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet small hotel

Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff. Charming area of town.
Stayed 2 nights in Oct 2023

4/10 Poor

MODERN

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dilara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nichola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Stayed 4 nights in Jun 2023

10/10 Excellent

Barton

Stayed 1 night in May 2023

10/10 Excellent

Reed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Rainer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great recently-renovated small hotel

Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Stayed 1 night in Dec 2022

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Stayed 1 night in Oct 2022

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