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Hilton Heidelberg

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Heidelberg

Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
Executive lounge
Lobby
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • University of Heidelberg Old Campus
    ‪14 min walk‬
  • Heidelberg Castle
    ‪3 min drive‬
  • Marktplatz
    ‪3 min drive‬
  • Mannheim (MHG)
    ‪12 min drive‬

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Room options

View all photos for Family Room, 2 Double Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 2 Double Beds

  • 285 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, 1 Queen Bed, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Room, 1 King Bed

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Heidelberg

Located in Weststadt within a short walk of Kurpfälzisches Museum, Hilton Heidelberg is within a mile (2 km) of other popular sights such as Neckarwiese. This 244-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Heidelberg Old Campus - 14 min walk - 0.8 miles
  • Neckarwiese - 15 min walk - 0.8 miles
  • Karl Theodor Bridge - 3 min drive - 1.1 miles
  • Heidelberg Castle - 3 min drive - 1.1 miles
  • Marktplatz - 3 min drive - 1.1 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
  • Mannheim (MHG) - 20 min drive

Restaurants

  • ‪Mahlzeit - ‬2 min walk
  • ‪Arbil Imbiss - ‬3 min walk
  • ‪Fresko - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪red - Die Grüne Küche - ‬5 min walk

About this property

Hilton Heidelberg

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Renovated in 2023, Hilton Heidelberg offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is EUR 25.00 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 28 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Safes, ironing boards, and desks are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 25 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self parking fee: EUR 25.00 per night
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Frequently asked questions

What can I see near Hilton Heidelberg?

This hotel is situated in Weststadt, just steps from Körperwelten Museum and Neckar Valley-Odenwald Nature Park, and within a short walk of Christ. You'll also find Heidelberg University Library and Neckarwiese less than a mile away.

Is there parking available at Hilton Heidelberg?

Yes, parking is offered for EUR 25.00 per night.

Does Hilton Heidelberg feature a casino at the property?

No, Hilton Heidelberg doesn't have a casino.

Is there an indoor pool at Hilton Heidelberg?

No, there is no indoor pool at this hotel.

Is Hilton Heidelberg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and bathrobes as well as a bar.

Does Hilton Heidelberg have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Heidelberg feature a restaurant that includes a breakfast menu?

Yes, Hilton Heidelberg serves buffet breakfast for a surcharge each morning at Schrieder's.

Does Hilton Heidelberg allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hilton Heidelberg for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Does Hilton Heidelberg have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Heidelberg?

The closest major airport to Hilton Heidelberg is Mannheim (MHG), which is 10.2 mi away (20 minutes by car).

Are there rooms with balconies at Hilton Heidelberg?

No, there aren't any guestrooms with balconies at Hilton Heidelberg.

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 158 reviews
Rating 8 - Good. 47 out of 158 reviews
Rating 6 - Okay. 9 out of 158 reviews
Rating 4 - Poor. 4 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Stayed 3 nights in Feb 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Quick trip

The customer service for breakfast and lunch was great! Check in was great! We did get stuck in the garage for about 10minutes because no one would answer the intercom, we had to call them on the phone, slight inconvenience. Otherwise, this location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely rebook my reservation for the Hilton Heidelberg when I return to Heidelberg, Germany. I stayed for my 2024 family Christmas vacation and enjoyed my stay here because of the staff, location and closeness to public transportation. The staff is pleasant, helpful, friendly, and always there to accommodate your needs. The breakfast was to die for with all of the options and the service of the staff was great. Be sure to include it in your reservation or pay daily. Charge per room, not per person. You won't regret it. Of course, all of the staff speaks multiple languages. The location is ideal to get to the DB "Deutsche Bahn" train station, Germany's regional and country to country long distance rail service. It is also close to the RNV public transportation system for trams and buses. It has a stop directly in front of the hotel. Many things you will want to see are within walking distance to the hotel. A shuttle is available to and from the Frankfurt Airport. Again, I highly recommend this hotel for your stay in Heidelberg, Germany. I was truly impressed with my stay. (Photos: Christmas Mrkt, Old Heidelberg Bridge Entrance (both walkable).
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service

It was a good stay. the staff were amazing, very welcoming from the dine area to front desk to house keeping staff. Would stay again when in Germany
Stayed 6 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and professional! As you’d expect with Hilton. Not beside old town but nice close and easy walk
Stayed 2 nights in Dec 2024

8/10 Good

David, Los Altos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient parking garage easy to access, prime location to Main Street but not crowded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kilian, Trophy Club

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in Heidelberg’s center of town with parking garage. Newly renovated rooms were nice and clean. Staff was very friendly. Nice bar and breakfast area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and updated. We loved all the options for breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Carlos Rodrigo

Liked: Staff & service
Disliked: Property conditions & facilities
Am Anfang hat die Rezeption meine Frühstückreservierung über Expedia nicht anerkannt. Ich musste mein Beleg zeigen. Der Aufbau der Toiletten ist sehr schlecht. Ich war im Zimmer 355. Es gab gar keine Möglichkeit, um Handtücher zu hängen. Die Dusche war im Raum integriert. Nach dem Duschen war absolut alles Nass. Ich habe bei der Rezeption gefragt, ob jmd es sauber machen kann. Sie haben es bestätigt. Jedoch als ich zurück kam, 5h später, wurde es nicht gemacht. Sehr Schade.
Stayed 1 night in Oct 2024

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ezuddin

Stayed 3 nights in Sep 2024

10/10 Excellent

Grayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. The bartender was exceptional.
Stayed 3 nights in Sep 2024

6/10 Okay

John

Stayed 1 night in Sep 2024

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the city center, walkable to everything. Super nice staff, I will definitely come back! Thank you Hilton Hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Max Carsten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Stayed 1 night in Aug 2024

6/10 Okay

Camille, Churton Park

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a nice hotel. My room was modern and clean. The problem is that it was like staying in Fawlty Towers. The staff have no idea what they are doing. At check in I was told I had a free mini bar but there was no mini bar in my room. Turns out she had made a mistake. She also told me I had no breakfast included but turns out I did so missed out on that the first day. I had to ring and ask for a hairdryer both days. No milk for coffee in the fridge. Cleaning and room service trolleys in the hallway all the time. No help with bags. Shower hose was so twisted it wet the whole bathroom floor. The air conditioning didn’t work. There was always a long queue for reception which was annoying. It was all a bit of a shambles. I wouldn’t bother staying here again for the money it cost.
Stayed 2 nights in Sep 2024

6/10 Okay

Dennis

Business traveler
Liked: Cleanliness
For a freshly renovated property it didn’t live up to the Hilton standard. I had a sign at the door not to clean the room and it was ignored. Water from the shower dripping on the floor. Shower head wouldn’t go straight. Only to the sides. A/C not cooling and although flagged to staff not fixed within the day and neither heard back. Gym good. Breakfast great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to public transportation. Grocery store across the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fathallah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll give a very short answer. Best hotel in Heidelberg!
Stayed 1 night in Aug 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the downtown areas and walking distance to stores and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for old town.

Nice clean nd modern hotel. Room had no view but that's okay. Within walking distance of shopping street and old town which is convenient. Car park is also bigger than many European garages.
Stayed 2 nights in Aug 2024

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