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City Partner Hotel HollÀnder Hof

3.5 star property
Riverfront hotel in Heidelberg with a 24-hour front desk

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Photo gallery for City Partner Hotel HollÀnder Hof

Exterior
Front of property
Business center
Bar (on property)
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Neckarstaden 66, Heidelberg, BW, 69117
  • Place, Church of the Holy Spirit
    â€Ș1 min walk‬
  • Place, Marktplatz
    â€Ș3 min walk‬
  • Place, Heidelberg Castle
    â€Ș6 min walk‬
  • Airport, Mannheim (MHG)
    â€Ș18 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Double Room

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Heidelberg

Located in Heidelberg City Centre, City Partner Hotel HollÀnder Hof is next to Neckar Valley-Odenwald Nature Park and Brass Monkey. The 39 rooms at this 3.5-star hotel include minibars, flat-screen TVs, and pillowtop beds.

What's nearby

  • Brass Monkey - 1 min walk - 0.0 miles
  • Church of the Holy Spirit - 1 min walk - 0.1 miles
  • Marktplatz - 3 min walk - 0.2 miles
  • University of Heidelberg Old Campus - 5 min walk - 0.3 miles
  • Heidelberg Castle - 6 min walk - 0.4 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 3 min drive
  • Heidelberg-Altstadt Station - 10 min walk
  • Frankfurt Airport (FRA) - 61 min drive

Restaurants

  • â€ȘCoffee Nerd - ‬1 min walk
  • â€ȘBrauhaus Vetter - ‬1 min walk
  • â€ȘHANS IM GLÜCK - HEIDELBERG Heiliggeistkirche - ‬2 min walk
  • â€ȘPalmbrĂ€u Gasse - ‬2 min walk
  • â€ȘCocodec - ‬1 min walk

About this property

City Partner Hotel HollÀnder Hof

Riverfront hotel in Heidelberg with a 24-hour front desk
Guests of City Partner Hotel HollÀnder Hof enjoy free WiFi in public areas, a computer station, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 179 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities and a vending machine.
22-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Minibars, free newspapers, and fans are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.80 per person

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 9.00 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 22.0 per night
  • Cribs/infant beds are available for EUR 13.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 19.80 per person
  • Airport shuttle fee: EUR 179 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.00 per night
  • Rollaway bed fee: EUR 22.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

City Partner HollÀnder Hof
City Partner HollÀnder Hof Heidelberg
City Partner Hotel
City Partner Hotel HollÀnder Hof
City Partner Hotel HollÀnder Hof Heidelberg
HollÀnder Hof
Hotel City Partner
Hotel HollÀnder Hof
City Partner Hollander Hof
City Partner Hotel HollÀnder Hof Hotel
City Partner Hotel HollÀnder Hof Heidelberg
City Partner Hotel HollÀnder Hof Hotel Heidelberg

Frequently asked questions

Are free cancellation options available at City Partner Hotel HollÀnder Hof?

City Partner Hotel HollÀnder Hof offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near City Partner Hotel HollÀnder Hof?

This hotel is situated in Heidelberg City Centre, just steps from Church of the Holy Spirit and Karl Theodor Bridge, and within a short walk of Marktplatz. You'll also find Heidelberg Castle and Heidelberg University Library less than a mile away.

Is there parking available at City Partner Hotel HollÀnder Hof?

No, there isn't parking available at the hotel.

Does City Partner Hotel HollÀnder Hof feature a casino on the premises?

No, City Partner Hotel HollÀnder Hof doesn't have a casino.

Will I find an indoor pool at City Partner Hotel HollÀnder Hof?

No, there is no indoor pool at this hotel.

Is City Partner Hotel HollÀnder Hof good for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and a minibar in each guestroom with some featuring river views.

Are there hot tubs at City Partner Hotel HollÀnder Hof?

No, there isn't a spa tub at this hotel.

Does City Partner Hotel HollÀnder Hof feature a restaurant that includes a breakfast menu?

City Partner Hotel HollÀnder Hof offers a full breakfast each morning for a surcharge though there is no restaurant.

Will City Partner Hotel HollÀnder Hof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at City Partner Hotel HollÀnder Hof for a fee of EUR 9.00 per pet, per night.

Does City Partner Hotel HollÀnder Hof have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to City Partner Hotel HollÀnder Hof?

The closest major airport to City Partner Hotel HollÀnder Hof is Mannheim (MHG), which is 10.8 mi away (17 minutes by car).

Can I book a room with a balcony at City Partner Hotel HollÀnder Hof?

No, you won't find guestrooms with balconies at City Partner Hotel HollÀnder Hof.

City Partner Hotel HollÀnder Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 937 reviews
Rating 8 - Good. 225 out of 937 reviews
Rating 6 - Okay. 39 out of 937 reviews
Rating 4 - Poor. 5 out of 937 reviews
Rating 2 - Terrible. 2 out of 937 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

As other reviewers have stated, service was wonderful. Everyone was very friendly and very helpful. The front desk person came out and helped me when my suitcase kept getting stuck on cobblestones out front. We had two rooms, views from both were amazing.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, parking is offsite, staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the front desk staff were very knowledgeable and helpful. The only downside was the staff member in the buffet area. Her general presentation was disinterested and she didn't seem to want to be there or want us there.
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing hotel. Location was incredible, staff was so friendly, truly perfection.
Stayed 1 night in Oct 2025

10/10 Excellent

Abelardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located steps from the Old Bridge! My wife and I had a great time at the hotel. We were very lucky to have been there while the entire town was celebrating the anniversary of the Old Bridge and it was awesome! There were food and beer stands around the city and the hotel. Lots of great German food! We walked every where without a problem. The castle was an amazing experience and so was walking all over Old Town. We definitely loved our stay at Hotel HollÀnder Hof!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with suggestions for local restaurants and parking.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heidelberg and the Hotel Hollander Hof are wonderful! Everything was beautiful and everyone was very nice. Especially the front desk attendant Jan!
Stayed 1 night in Sep 2025

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful, especially being able to speak English and help answer questions and information I needed to navigate around town. I give the staff an A +. The rooms were spacious, beds comfortable and overall very comfortable. Could not beat the location for walking and exploring the town. I enjoyed my stay and hope to be back one day.
Hallway to room
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to everything. The staff was great and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith, West Palm Beach

Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the front desk were absolutely amazing!!! The location and Hotel were great. Close to the attractions we visited.
Stayed 2 nights in Sep 2025

10/10 Excellent

gloria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I’ve stayed several times over the last 12 years and always have a wonderful time. The area is perfect, the staff kind and thoughtful, and some of the rooms have breathtaking views. Any time I go to Heidelberg, this is where I’ll stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Good but some minor quibbles and a major one.

The low final assessment is based on what was the most disappointing breakfast I've encountered in over 30 years of continental holidays. I chose the light option as I don't enjoy cooked breakfast (22 euros anyway!) but guests were presented with a small tray without any choice of bread, cooked meats and cheese. Even the jam was prescribed. My room was spacious enough but the main light switch was nowhere near the head of the bed. Also the lift does not reach fourth floor rooms so one flight of stairs has to be negotiated. Not ideal for an 80-year-old with a heavy suitcase. (Pre-booking research needed!) I have to say that the reception staff were very pleasant and helpful and the location,by Heidelberg's Old Bridge, could not have been bettered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Highland

Traveled with group
Very nice and convenient hotel in Heidelberg with great and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and helpful stuffs. hotel is located at a great location, near all the tourist attraction and a lot of restaurants and cafes around, very easy to get to from train station by bus.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely amazing property. Best location with awesome staff. Mr. Wörsinger was always helpful and enthusiastic to tell us about the area and places to visit.
Stayed 3 nights in Jul 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff. Right in the old town and our room overlooked the river and bridge. Great location (albeit 1.2km walk from the trams and approx 3km from the train station) so if you’re not into waking you’ll need to learn the bus system or hop in a cab.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and staff

Fantastic location overlooking the historic bridge and river. Friendly helpful staff. Lovely German bar. Highly recommended
Stayed 2 nights in Jul 2025

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