Hotels near Harrah's Cherokee Valley River Casino & Hotel

"Yes "

"We booked a premium room and did not get that at check-in We waited 30 minutes to the room we reserved Seemed like a long time to sit in a room that had not reserved "

"This is the kind of property that would have been okay had the price matched the condition of the property, it wasn't the worst but it certainly wasn't great. It's an older property, cleaning up but it's not immaculate maybe it's just because everything just was a little rundown so I thought the price was a little high considering it was only a little bit less than what the Hampton inn was charging but for a Best Western is really kind of disappointing. I think I'm going to start scratching Best Western off my list of acceptable hotels I've had not so great experiences with them for the last three I've stated so although it was not really that clean, the staff was absolutely amazing and made up for it so I didn't see fit to complain about it "