Staybridge Suites Hamilton Downtown by IHG

3.0 star property
Hotel with free breakfast, a quick walk to FirstOntario Centre

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Point of interest
1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • FirstOntario Centre
    ‪3 min walk‬
  • Hamilton Convention Centre
    ‪3 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

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Room options

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining, Balcony)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hamilton

Located in Central Hamilton, Staybridge Suites Hamilton Downtown by IHG is within a 5-minute walk of popular attractions such as Art Gallery of Hamilton and FirstOntario Centre. This 129-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • FirstOntario Centre - 3 min walk - 0.2 miles
  • Hamilton City Hall - 3 min walk - 0.2 miles
  • Hamilton Convention Centre - 3 min walk - 0.2 miles
  • Mohawk College - 4 min drive - 1.8 miles
  • McMaster University - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪The George Hamilton - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Casbah - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, a quick walk to FirstOntario Centre
At Staybridge Suites Hamilton Downtown by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 19.50 per night. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 10 per pet, per night
  • Pet weight must not exceed 49 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

Are free cancellation options available at Staybridge Suites Hamilton Downtown by IHG?

Staybridge Suites Hamilton Downtown by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Staybridge Suites Hamilton Downtown by IHG?

As of Jun 6, 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Hamilton Downtown by IHG on Jun 22, 2025 start from $120.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Staybridge Suites Hamilton Downtown by IHG?

This hotel is situated in Central Hamilton, just steps from FirstOntario Centre, and within a 10-minute walk of Hamilton City Hall and Art Gallery of Hamilton. You'll also find Hamilton Place Theatre and Canadian Football Hall of Fame and Museum less than a mile away.

Will I be able to park at Staybridge Suites Hamilton Downtown by IHG?

Yes, secured parking is offered for CAD 19.50 per night. Though parking is limited, accessible parking is also available.

Does Staybridge Suites Hamilton Downtown by IHG include a casino?

No, Staybridge Suites Hamilton Downtown by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites Hamilton Downtown by IHG?

Yes, this hotel has an indoor pool.

Is Staybridge Suites Hamilton Downtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a 24-hour fitness facility.

Does Staybridge Suites Hamilton Downtown by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Staybridge Suites Hamilton Downtown by IHG have a restaurant that serves breakfast?

Yes, Staybridge Suites Hamilton Downtown by IHG serves free on-the-go breakfast on weekend mornings from its snack bar.

Does Staybridge Suites Hamilton Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Staybridge Suites Hamilton Downtown by IHG for a fee of CAD 10 per pet, per night.

Does Staybridge Suites Hamilton Downtown by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Staybridge Suites Hamilton Downtown by IHG?

The closest major airport to Staybridge Suites Hamilton Downtown by IHG is John C. Munro Hamilton Intl. Airport (YHM), which is 12.2 mi away (16 minutes by car). Another top airport is Kitchener, ON (YKF-Region of Waterloo Intl.), which is around 29 mi away.

Can I book a room with a balcony at Staybridge Suites Hamilton Downtown by IHG?

Yes, some guestrooms at Staybridge Suites Hamilton Downtown by IHG offer a balcony.

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Antonella

Traveled with family
Liked: Cleanliness

Stay Feb 28 to Mar 2

Overall good. Person working the front reception night shift, both nights had attutude when being asked questions and upin checkin. Wasn't welcoming or friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

6/10 Okay

Erin

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

mini

Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely room, King Suite room and kitchen had plenty of space to feel like a comfy getaway. Hess Village and Art Gallery very close. First Ontario Centre and also a comedy club were options to check out. Breakfast was delicious, lots of comfortable seating available. The only thing I would mention for the people who are light sleepers, it is technically a downtown area so you do hear traffic noise throughout the night. I’m a deep sleeper so it didn’t bother me.
Stayed 1 night in Feb 2025

10/10 Excellent

Marieka

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

6/10 Okay

Leesa

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Accessibility issues
Stayed 1 night in Feb 2025

8/10 Good

Haymawattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Stayed 1 night in Feb 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Jan 2025

6/10 Okay

Kyler

Stayed 1 night in Jan 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel for a short stay in downtown Hamilton, good for shows at the concert hall.
Stayed 1 night in Nov 2024

10/10 Excellent

lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Chirag

Stayed 2 nights in Dec 2024

6/10 Okay

Suzie

Traveled with family
Disliked: Property conditions & facilities
Unsafe neighbourhood. You Need hotel card to get in the garage from the hotel for my point of view you should scan your card from the garage to get in the hotel in case of someone sneak in the garage.it would be more safe. Also they have cooktop and coffee machine. No pot and pans, no plate no glass and no coffee for the coffee machine but salt and pepper and sugar Why to have a cooktop ? Does people has to bring their own cooking stuff?? Rugs all wavy and furniture all chipped. i like the idea tonget two bedroom but I won t return there
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Really nice hotel. Friendly staff, good breakfast. Decorated very nice for holidays over Christmas. Plan to stay again.Great location, minutes to highway 403. Restaurants,Tim Hortons, variety store steps away.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey-Lee, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room keys didn’t work multiple times elevators sounded like they where gonna break super bouncy and button’s didn’t work
Stayed 1 night in Dec 2024

4/10 Poor

john, Noblesville

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Cleanup the neighborhood….
Stayed 3 nights in Oct 2024