- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
- Parking has height restrictions.
Sheraton Hamilton Hotel
3.5 out of 5.0Enter your dates to see prices
Sheraton Hamilton Hotel
3.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 17 reviews
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Recent guest reviews
Good location and clean room Breakfast buffet average
Hotel is nicely located near many bars and restaurants that are mostly walking distance or a short cab ride away. Rooms were clean. Nice sized gym with more than just a few weights and 2 treadmills.
Hotel is tired and dated. Hotel street appearance is dull and when you add the homeless folks hanging around it crushes the first impression. Lobby is confining and dark. Carpeting in rooms and hallways is worn thin. Beds were too soft, cable TV felt like I'd slipped back into 1994, no HDTV, Really? Food in 17th floor lounge was ok...coffee however was excellent! And staff were nice and accommodating.
Excellent all around. Great place to stay, great location.
Good hotel with excellent location, but noisy. Accoustics need an upgrade. Hotelnstaff, however, is excellent!
We arrived, checked in and on the way to the room we had to walk through 20 kids playing in the halls on our floor. A lady was sitting in a chair out in the hall monitoring them. Several men walked through the hall and everyone knew who they were and were greeting them. A half dozen doors were open and the kids were running in and out...trash all over the floor in the hallway. We got into our room and after cleaning up for a while we left to go to dinner and a different group of kids were playing in the halls on the other end of the hall and another lady was sitting in the hall in a chair monitoring the kids. The elevators were all having trouble - first the one coming from the underground parking and then a different elevator going up to the room. We were directed to the service elevator and that took 10 minutes to come...
Right downtown with indoor access to a large mall, this hotel deserves it's 4-star rating. The different employees we dealt with were all kind and efficient. We lucked out because we were upgraded, so we got good value for our money. The warm temperature of the pool was wonderful. Normally we would have to pay for internet access, which I found surprising for a hotel of this calibre, but there is a Starbucks beside the hotel where one could get connected free of charge.
Very nice hotel, very clean. The only thing was the restaurant was really slow to serve you and expensive.
enjoyed our stay again. beds are grate and so are the staff. will be back again
Good location, cheap parking, helpful staff, comfy beds. Lots of bars close but not too close. The best beef shwarma is just around the block!
Loved, loved the room! the view was awesome for the short time we were there. The staff at the front desk was very pleasant. Wish we had more time to enjoy the City of Hamilton, but when we return , and we will, looking forward to getting the same view. The king size bed was prefect.....needed a microwave and small refrig....for the wine and late night snacks! But we had a great time anyway...
Everything was as advertised. Room was nice and location was great. Got what we paid for.
Perfect location for a girls night out - Hess is within walking distance, and was exactly what the girls were looking for - a pool, a great bar, great location, eats near by, and underground parking!
General appearance nice, although in need of some updates - carpet worn in some areas, wallpaper scuffed, etc. Comfortable room, nice bathroom. Staff were very friendly and helpful.
the roooom was pretty big and the location was great if you're looking to party. its a nice quiet place with a club inside the hotel.
We only stayed at the hotel for one night so didn't do much there but sleep. We checked in late and went straight to bed and then left early the next morning. The only thing I noticed was that it wasn't that clean in the hallways. The beds and room were nice, it was just the hallways that were not that clean. We were also by the ice machine and I could hear the noise through the door.
This hotel offered a quiet well kept and professional place for a business person to either conduct a meeting or unwind after a long day out on business. The family friend pool, staff, and location was also beneficial. For those traveling to Canada and desire to see the falls...It was an easy ride and the directions provided by the staff were great!! The hotel also surpised us by being attached to a mall. Various shops and restaurants made this hotel an easy choice for our next visit!!
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Fitness center
Sheraton Hamilton Hotel places you next to Art Gallery of Hamilton and Hamilton City Hall. This 301-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Hamilton, the hotel is also a short walk from FirstOntario Centre and Hamilton Place Theatre.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.
Rooms
All 301 air-conditioned rooms feature coffee makers, free newspapers, and phones. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include video-game consoles, ironing boards, and desks.
Property features
Sheraton Hamilton Hotel features an indoor pool, a children's pool, and a fitness center. Valet parking is offered for CAD 22.50 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a rooftop terrace, and free WiFi in public areas.
Guest reviews for Sheraton Hamilton Hotel
Everyone
Good location and clean room Breakfast buffet average
hotel is in a nice central location in city
Everyone
Hotel is nicely located near many bars and restaurants that are mostly walking distance or a short cab ride away. Rooms were clean. Nice sized gym with more than just a few weights and 2 treadmills.
Review comment
Tarique responded on Sep 16, 2017
Dear Justin, Thank you for sharing your experience at the Sheraton Hamilton Hotel We appreciate your feedback and are delighted to hear that you had a pleasant stay with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
due for a complete renovation
Everyone
Hotel is tired and dated. Hotel street appearance is dull and when you add the homeless folks hanging around it crushes the first impression. Lobby is confining and dark. Carpeting in rooms and hallways is worn thin. Beds were too soft, cable TV felt like I'd slipped back into 1994, no HDTV, Really? Food in 17th floor lounge was ok...coffee however was excellent! And staff were nice and accommodating.
Everyone
Excellent all around. Great place to stay, great location.
Everyone
Good hotel with excellent location, but noisy. Accoustics need an upgrade. Hotelnstaff, however, is excellent!
daycare
Everyone
We arrived, checked in and on the way to the room we had to walk through 20 kids playing in the halls on our floor. A lady was sitting in a chair out in the hall monitoring them. Several men walked through the hall and everyone knew who they were and were greeting them. A half dozen doors were open and the kids were running in and out...trash all over the floor in the hallway. We got into our room and after cleaning up for a while we left to go to dinner and a different group of kids were playing in the halls on the other end of the hall and another lady was sitting in the hall in a chair monitoring the kids. The elevators were all having trouble - first the one coming from the underground parking and then a different elevator going up to the room. We were directed to the service elevator and that took 10 minutes to come...
perfect choice
Families
Right downtown with indoor access to a large mall, this hotel deserves it's 4-star rating. The different employees we dealt with were all kind and efficient. We lucked out because we were upgraded, so we got good value for our money. The warm temperature of the pool was wonderful. Normally we would have to pay for internet access, which I found surprising for a hotel of this calibre, but there is a Starbucks beside the hotel where one could get connected free of charge.
very nice hotel
Couples
Very nice hotel, very clean. The only thing was the restaurant was really slow to serve you and expensive.
comfortable stay
Couples
enjoyed our stay again. beds are grate and so are the staff. will be back again
great getaway
GetawayWithFriends
Good location, cheap parking, helpful staff, comfy beds. Lots of bars close but not too close. The best beef shwarma is just around the block!
Greeting of the Day, Thank for choosing Sheraton Hamilton Hotel for your stay.We appreciate your feedback and we look forward to welcome you again whenever; your travel brings you back to the city of Hamilton! Regards Tarique J.