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Staybridge Suites Hamilton Downtown by IHG

3.0 star property
Hotel with free breakfast, a quick walk to FirstOntario Centre

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Restaurant
Exterior
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • FirstOntario Centre
    ‪3 min walk‬
  • Hamilton Convention Centre
    ‪3 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

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Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining, Balcony)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen) | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Dining)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hamilton

Located in Central Hamilton, Staybridge Suites Hamilton Downtown by IHG is within a 5-minute walk of popular attractions such as Art Gallery of Hamilton and FirstOntario Centre. This 129-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • FirstOntario Centre - 3 min walk - 0.2 miles
  • Hamilton City Hall - 3 min walk - 0.2 miles
  • Hamilton Convention Centre - 3 min walk - 0.2 miles
  • Mohawk College - 4 min drive - 1.8 miles
  • McMaster University - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪The George Hamilton - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Casbah - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, a quick walk to FirstOntario Centre
At Staybridge Suites Hamilton Downtown by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 19.50 per night. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

  • Pool
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  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,012 reviews
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Jul 20 - Jul 21
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 10 per pet, per night
  • Pet weight must not exceed 49 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

Are free cancellation options available at Staybridge Suites Hamilton Downtown by IHG?

Staybridge Suites Hamilton Downtown by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Staybridge Suites Hamilton Downtown by IHG?

This hotel is situated in Central Hamilton, just steps from FirstOntario Centre, and within a 10-minute walk of Art Gallery of Hamilton and Hamilton City Hall. You'll also find Hamilton Place Theatre and Canadian Football Hall of Fame and Museum less than a mile away.

Will I be able to park at Staybridge Suites Hamilton Downtown by IHG?

Yes, secured parking is offered for CAD 19.50 per night. Though parking is limited, accessible parking is also available.

Does Staybridge Suites Hamilton Downtown by IHG include a casino?

No, Staybridge Suites Hamilton Downtown by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites Hamilton Downtown by IHG?

Yes, this hotel has an indoor pool.

Is Staybridge Suites Hamilton Downtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Staybridge Suites Hamilton Downtown by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Staybridge Suites Hamilton Downtown by IHG have a restaurant that serves breakfast?

Yes, Staybridge Suites Hamilton Downtown by IHG serves free on-the-go breakfast on weekend mornings from its snack bar.

Does Staybridge Suites Hamilton Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Staybridge Suites Hamilton Downtown by IHG for a fee of CAD 10 per pet, per night.

Does Staybridge Suites Hamilton Downtown by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Staybridge Suites Hamilton Downtown by IHG?

The closest major airport to Staybridge Suites Hamilton Downtown by IHG is John C. Munro Hamilton Intl. Airport (YHM), which is 12.2 mi away (16 minutes by car). Another top airport is Kitchener, ON (YKF-Region of Waterloo Intl.), which is around 29 mi away.

Are there rooms with balconies at Staybridge Suites Hamilton Downtown by IHG?

Yes, some guestrooms at Staybridge Suites Hamilton Downtown by IHG offer a balcony.

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Check in was fast and easy. Pool indoors is cute. Room was clean :)
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but…

Great and clean hotel. Great breakfast. However our booked room with 2x queen and sofa bed (for family of 5) was not available anymore. Not sure if they gave it to someone else but they called us few hours before our arrival and they gave us instead 2x separate rooms which ended up a queen and a double bed which was inferior bedding space without offering us any savings. Our double mattress sagged towards the middle. Also the fridge was doing a metal grinding noise and had to disconnect it. Room to room isolation is good but not from the outside noise. You hear the outside city activity at night thru the window very well.(car with loud exhaust, people screaming, fire trucks… etc). Be aware also that parking is not free. It’s about 20$ per day.
Stayed 1 night in Apr 2025

10/10 Excellent

Zackary

Stayed 4 nights in Apr 2025

10/10 Excellent

Guankui

Stayed 4 nights in Mar 2025

10/10 Excellent

Ryley

Stayed 1 night in Apr 2025

6/10 Okay

Dwayne

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall all good. Nice stuff everyone is nice and everything is clean
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Could use some updates. Fridge froze our food but the manager was accommodating and compensated us. Overall I would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DALTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jilian

Liked: Cleanliness, staff & service, amenities
Really enjoyed our time here. The room was nice, clean. The pool was above our expectations and the perfect temperature. Easy to get in and enjoy ourselves with our son. Didn’t care for the smells in the hallway. Strong cooking odours. And the air conditioning unit in our room made a loud rattling sound. Staff was friendly and breakfast was good. Easy parking and grateful it was underground to we felt safe leaving our car there. It’s unfortunate how dirty the city is. I’ve never seen so much litter, vandalism, boarded up buildings. I wish people took more pride in their city. I would stay here again. Good hotel, reasonable price, and nice to have the kitchen facilities as an option in the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Innisfil

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kaine

Liked: Cleanliness

Meh

Was ok. Surprised I have to pay a 250 deposit because booked on hotels.com. But if booked direct it’s 75. Almost insulting. The neighborhood is horrible with drug use and homeless. Front desk isn’t most accessible. I guess was a ok stay. Won’t come again.
Stayed 1 night in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

RYAN

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

Phalla

Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Deidre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Antonella

Traveled with family
Liked: Cleanliness

Stay Feb 28 to Mar 2

Overall good. Person working the front reception night shift, both nights had attutude when being asked questions and upin checkin. Wasn't welcoming or friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

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