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Best Western Brantford Hotel & Conference Centre

3.0 star property

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Photo gallery for Best Western Brantford Hotel & Conference Centre

Breakfast, lunch served; local and international cuisine, garden views
Breakfast, lunch served; local and international cuisine, garden views
Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
19 Holiday Dr, Brantford, ON, N3R7J4
  • Place, Arrowdale Municipal Golf Course
    ‪18 min walk‬
  • Place, Wayne Gretzky Sports Centre
    ‪2 min drive‬
  • Place, African Lion Safari
    ‪26 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Patio

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking, Patio

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed;Bunk beds)

Family Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed;Bunk beds) | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Family Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed;Bunk beds)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Patio

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking, Patio

8.0 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Gretzky Wing, Whirlpool, Microwave and Refrigerator, Fireplace

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed East Wing Whirlpool Microwave Refrigerator Non Smoking

1 bedroom, premium bedding, pillowtop beds, individually decorated

1 King Bed East Wing Whirlpool Microwave Refrigerator Non Smoking

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Sofabed, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

2 Double Beds, Non-Smoking, High Speed Internet Access, Sitting Area, Patio

  • Sleeps 4
  • Free WiFi

2 Double Beds, Non-Smoking, Pet Friendly Room, High Speed Internet Access, Coffee Maker

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Fireplace, Sofabed

  • Sleeps 5
  • Free WiFi

2 Queen Beds,Non-Smoking,Gretzky Wing,Mobility Accessible,Roll in Shower,Microwave and Refrigerator

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Sitting Area

  • Sleeps 4
  • Free WiFi

2 Double Beds, Non-Smoking, Roll in Shower, East Wing, Patio, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Sofabed, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

1 Queen Bed, Non-Smoking, Sofabed, High Speed Internet Access, Sitting Area

  • Sleeps 4
  • Free WiFi

1 Queen Bed,Non-Smoking,Sofabed,Refrigerator,Wi-Fi

  • Sleeps 4
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • Free WiFi

Standard King Room Sofabed - Non Smoking

  • Sleeps 4
  • Free WiFi

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  • Pet friendly
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About the neighborhood

Brantford

Wayne Gretzky Sports Centre is within 2 miles (3 km) of Best Western Brantford Hotel & Conference Centre while other popular attractions such as Sanderson Centre for the Performing Arts are within 3 miles (5 km). This 158-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Arrowdale Municipal Golf Course - 18 min walk - 1.0 mile
  • Wayne Gretzky Sports Centre - 2 min drive - 1.6 miles
  • Sanderson Centre for the Performing Arts - 9 min drive - 3.2 miles
  • McMaster University - 20 min drive - 24.3 miles
  • African Lion Safari - 26 min drive - 21.5 miles

Getting around

  • Brantford, ON (XFV-Brantford Train Station) - 6 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 23 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Tim Hortons - ‬17 min walk

About this property

Best Western Brantford Hotel & Conference Centre

Best Western Brantford Hotel & Conference Centre features an indoor pool, a children's pool, and a gym. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include MP3 docks, dining areas, and refrigerators. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Holiday Inn Express and Suites Brantford by IHG
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,002 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Myra's Bar and Grill

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (6,125 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40.00 per accommodation, per day (maximum CAD 157 per stay), plus a deposit of CAD 150 per stay
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 40.00 per accommodation, per day (maximum CAD 157 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Brant Park

Best Western Brant Park Inn

Best Western Plus Brant Park

Brantford Best Western

Brant Park Inn

Best Western Brantford

Best Western Brantford Hotel

Brantford Best Western

BEST WESTERN Brantford Hotel And Conference Centre Ontario

Best Western Brantford Hotel & Conference Centre Hotel

BW Plus Brantford Hotel Conference Center

Best Western Brantford Hotel & Conference Centre Ontario

Best Western Brantford Hotel & Conference Centre Brantford

Best Western Brantford Hotel & Conference Centre Hotel Brantford

Frequently asked questions

What's there to see near Best Western Brantford Hotel & Conference Centre?

Based on positive ratings, guests enjoy the hotel's location in Brantford, and it's within a short 17-minute walk of Arrowdale Municipal Golf Course. You'll also find Wayne Gretzky Sports Centre and Sanderson Centre for the Performing Arts within a short drive.

How much does it cost to stay at Best Western Brantford Hotel & Conference Centre?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Brantford Hotel & Conference Centre on May 31, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Brantford Hotel & Conference Centre?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does Best Western Brantford Hotel & Conference Centre have a casino on the premises?

No, Best Western Brantford Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western Brantford Hotel & Conference Centre?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Best Western Brantford Hotel & Conference Centre a good place to stay for couples?

There are many amenities for couples at this hotel, including a garden-view restaurant plus some guestrooms feature a private hot tub and a fireplace.

Are there hot tubs at Best Western Brantford Hotel & Conference Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Brantford Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western Brantford Hotel & Conference Centre serves free full breakfasts at Myra's Bar and Grill each morning.

Does Best Western Brantford Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Brantford Hotel & Conference Centre for a fee of CAD 40.00 per accommodation, per day. A deposit of CAD 150 per stay is collected.

Are there connecting rooms at Best Western Brantford Hotel & Conference Centre?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Brantford Hotel & Conference Centre?

The closest major airport to Best Western Brantford Hotel & Conference Centre is John C. Munro Hamilton Intl. Airport (YHM), which is 19.8 mi away (23 minutes by car). Another top airport is Kitchener, ON (YKF-Region of Waterloo Intl.), which is located 28.9 mi away (47-minute drive).

Can I book a room with a balcony at Best Western Brantford Hotel & Conference Centre?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio.

Does Best Western Brantford Hotel & Conference Centre have a wedding venue on site?

There are wedding services available at Best Western Brantford Hotel & Conference Centre if that's in your vacation plans.

Best Western Brantford Hotel & Conference Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 527 out of 1097 reviews
Rating 8 - Good. 319 out of 1097 reviews
Rating 6 - Okay. 129 out of 1097 reviews
Rating 4 - Poor. 67 out of 1097 reviews
Rating 2 - Terrible. 55 out of 1097 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room had a few quirks. The drawers on the credenza would not stay closed. And the shower products were not refilled so had nothing to use while in the shower. Other than that it was a nice unit to stay in.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

8/10 Good

john

Traveled with partner
Liked: Cleanliness
room was a little cool, staff was great, fell on icy sidewalk outside room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service
Clean room. Great location!
Stayed 1 night in Jan 2026

4/10 Poor

tyler

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
the staff was good but the issue we had was with the swarm 100s of ants that came from somewhere either the trim or sink and were trying to get into the fridge which contained our left overs, amazingly last time i stayed in the somewhat next to it the same thing happened so not like its a one time occurrence. i travel to brantford a lot thru out the winter for bowling tournaments. so putting ant traps out behind the fridge doesn't solve the problem just makes it look like you tried at least
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Super helpful. Got me checked in quickly and pointed in the right direction.
Stayed 1 night in Jan 2026

2/10 Terrible

Kelly

Business traveler, Traveled with family
They don’t work with you. Special when the weather gets bad and you have to leave due to weather you should get a partial refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and a nice room. Easy check-in.
Stayed 1 night in Jan 2026

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The concierge was top quality and addressed my concerns and needs right away. We ended up with a glorious room hidden away from hockey teams. For this hotel, important to call ahead to see if any hockey teams are staying that weekend. They will make or break your weekend if you are looking for somewhere quiet to de-stress. Amazing breakfast and restaurant staff. Top of the line in professionalism of hospitality and customer service. Best experience ever this weekend. Thanks to everyone and especially the front clerk who was outstanding.
Stayed 1 night in Jan 2026

8/10 Good

Keith

Stayed 1 night in Jan 2026

10/10 Excellent

Takashi

Stayed 4 nights in Jan 2026

10/10 Excellent

Anudeep

Stayed 1 night in Jan 2026

6/10 Okay

tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Mark, Brantford

Stayed 1 night in Dec 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness
Room was fine. Staff was good. Not impressed false alarm at 3:30am the morning of a bowling tournament.
Stayed 1 night in Jan 2026

2/10 Terrible

Mohammad Najim

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
All overall was ok, but suddenly the evacuation Alarm went in the middle of the night round 3:00 midnight for hour I had to leave the room with my two kids while the weather was so cold minus Firefighters tracks came My kids got shocked and we couldn’t sleep at all Hotel management didn’t not compensate anything The said you have to talk to Expedia as they’re the third party I would like to ask for the full refund as this was a nightmare for me n my kids Thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and hot Staff was friendly
Stayed 1 night in Jan 2026

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub were over chlorinated and you couldn’t sit in the hot tub without it burning the fire alarm went off at 3:30 in the morning and we had to evacuate the hotel because I booked through Expedia they wouldn’t offer a discount
Stayed 1 night in Jan 2026

10/10 Excellent

Justina

Traveled with family
Liked: Cleanliness, staff & service, amenities
friendly staff, clean room, the bodywash the hotel provides was empty, but we had brought our own, pool was clean
Stayed 1 night in Jan 2026

6/10 Okay

Micheline

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We were in the newer, and quiet zone during a hockey tournament, so that was nice. Although we were in the wrong room, expedia pulled through on customer service after some push back on our end. But, other family however was in older section, low # rooms. Their beds were hard, and their patio door didnt close correctly, being winter, cold air was coming in. Staff were friendly, buffet, not bad, but was way better 2yrs ago when we stayed here.
Stayed 2 nights in Jan 2026

8/10 Good

Paige

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at reception were very helpful, the room was tidy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Very good all around.
Stayed 1 night in Dec 2025

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