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Livemax Resort Hakone Sengokuhara

Property class: 3

Choose dates to view prices

Photo gallery for Livemax Resort Hakone Sengokuhara

A spa area with a large window, a stone wall, and a wooden bench.
A hotel room with two beds, a sliding glass door leading to a balcony, and a large mirror on the wall.
A modern living room with a sofa set, a coffee table, and a flat-screen TV.
Two people dining at a table with a view of a mountainous landscape through large windows.
A modern bathroom with a large bathtub, a bed with white linens, and a glass shower enclosure.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Sengokuhara 1283-87, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪4 min walk‬

Room options

View all photos for Pet Room, Semi-Open-Air Bath

A modern hotel room with a desk, chair, bed, and large windows.

Pet Room, Semi-Open-Air Bath

  • Sleeps 7

View all photos for Japanese style superior room with open-air bath, Smoking

A hotel room with a large bed, a desk, and a view of a mountain through a window.

Japanese style superior room with open-air bath, Smoking

  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Modern western style superior room with open-air bath, Smoking

A hotel room with two beds, a mirror, a chair, and a small table.

Modern western style superior room with open-air bath, Smoking

  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese style junior suit room with open-air bath, Smoking

A modern hotel room with a large bed, a sofa, a dining table, and a wooden floor.

Japanese style junior suit room with open-air bath, Smoking

  • 551 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for [Premium Suite Japanese-Western Room] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

A hotel room with two beds, a desk, a mirror, and a wardrobe.

[Premium Suite Japanese-Western Room] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 5
  • 3 Twin Futons and 2 Double Beds

View all photos for Premium suite japanese western room with open-air bath, Smoking

A hotel room with two beds, a sliding glass door leading to a balcony, and a large mirror on the wall.

Premium suite japanese western room with open-air bath, Smoking

  • Mountain view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for Comfort Room

A modern hotel room with a large bed, a sofa, a dining table, and a wooden floor.

Comfort Room

  • 549 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for Modern western style room with open-air bath, Smoking

A modern hotel room with a large bed, a desk, and a glass door leading to a balcony.

Modern western style room with open-air bath, Smoking

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin, Semi-Open-Air-Bath

A hotel room with a large bed, two wall-mounted lights, a view through a window with a decorative screen, and a desk with a chair.

Superior Twin, Semi-Open-Air-Bath

  • Sleeps 4
  • 4 Double Futons

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About the neighborhood

Hakone

Located in Sengokuhara, Livemax Resort Hakone Sengokuhara is adjacent to Sengokuhara Onsen and within a 5-minute walk of Sengokuhara Susuki Prairie. This 12-room, 3-star ryokan has indoor private hot tubs along with a restaurant and a full-service spa.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie - 4 min walk - 0.3 miles
  • Hakone Venetian Glass Museum - 3 min drive - 1.1 miles
  • Daihakone Country Club - 4 min drive - 1.0 mile

Getting around

  • Hakone Miyanoshita Station - 10 min drive
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 123 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬18 min walk
  • ‪CAFE TUNE - ‬2 min drive
  • ‪蔵一 - ‬3 min drive
  • ‪Cafe Dining LÜDERA - ‬2 min drive
  • ‪いろり茶屋 - ‬17 min walk

About this property

Livemax Resort Hakone Sengokuhara

Guests staying at Livemax Resort Hakone Sengokuhara enjoy access to a full-service spa, karaoke, and free WiFi in public areas. You'll find limited parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
50-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Other amenities include indoor private hot tubs, refrigerators, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, 温泉. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 per person
  • A restaurant

Things to do

  • 2 hot springs
  • Full-service spa
  • Karaoke
  • Table tennis

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains

Full-service spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 3300 per person
  • Late check-in fee for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Livemax Resort Sengokuhara
Livemax Hakone Sengokuhara
Livemax Sengokuhara
Livemax Hakone Sengokuhara
Livemax Resort Hakone Sengokuhara Ryokan
Livemax Resort Hakone Sengokuhara Hakone
Livemax Resort Hakone Sengokuhara Ryokan Hakone

Frequently asked questions

Is free cancellation available at Livemax Resort Hakone Sengokuhara?

Livemax Resort Hakone Sengokuhara provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Livemax Resort Hakone Sengokuhara?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Livemax Resort Hakone Sengokuhara on Oct 15, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Livemax Resort Hakone Sengokuhara?

This ryokan is situated in Sengokuhara within a 10-minute walk of Sengokuhara Onsen and Sengokuhara Susuki Prairie. You'll also find Lake Ashi and Hakone Kowakien Yunessun within a short drive.

Will I be able to park at Livemax Resort Hakone Sengokuhara?

Yes, though parking is limited parking.

Is a spa located at Livemax Resort Hakone Sengokuhara?

温泉 is the ryokan's full-service spa and services include hot springs.

Does Livemax Resort Hakone Sengokuhara have a casino?

No, Livemax Resort Hakone Sengokuhara doesn't have a casino.

Will I find an indoor pool at Livemax Resort Hakone Sengokuhara?

No, there is no indoor pool on site; however, each accommodation at this ryokan features an indoor private hot tub.

What will couples enjoy most about a stay at Livemax Resort Hakone Sengokuhara?

There are many amenities for couples at this ryokan, including a private indoor hot tub as well as a restaurant and 2 hot springs.

Are there hot tubs at Livemax Resort Hakone Sengokuhara?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Livemax Resort Hakone Sengokuhara have a restaurant that serves breakfast?

Yes, Livemax Resort Hakone Sengokuhara serves Japanese breakfast each morning for a surcharge from its restaurant.

Will Livemax Resort Hakone Sengokuhara allow pets to stay free of charge?

Although dogs can't stay for free, they are welcome at Livemax Resort Hakone Sengokuhara.

Are there connecting rooms at Livemax Resort Hakone Sengokuhara?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Livemax Resort Hakone Sengokuhara?

No, there aren't any guestrooms at Livemax Resort Hakone Sengokuhara that offer a balcony.

Livemax Resort Hakone Sengokuhara Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 18 out of 74 reviews
Rating 4 - Poor. 11 out of 74 reviews
Rating 2 - Terrible. 9 out of 74 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
I really liked the onsen and the in room onsen. The property area seems kind of dangerous if it snows but it’s in a nice somewhat secluded place. Wish it had mover of a view from my room when using the in room onsen.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Need a car to hotel. Kind of far away from bus stop and is uphill. Very country feel. Good to stay without noisy. Chef is good and food is delicious. Room is not very clean. Need some hooks in toilet and bathing area.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff were extremely cordial. Getting to the accommodation via public transport can be a bit of a penance as you can either take a bus or a taxi however i found taking the bus to be the only option as there were limited taxis in the area and waited roughly 10mins to find one. Upon leaving the bus stop you'll find yourself walking up multiple hills to finally reach your destination. I strongly recommend bringing a car. A decent stay overall.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Unless you have a car this property is not ideal. As well staff were unwilling to let us into the restaurant and charged us extra after our stay to use the Onsen
Stayed 1 night in Oct 2024
Verified review

8/10 Good

the traffic not good
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell. We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入り口が狭いし高すぎるのと、駐車スペースが狭く停めにくい それ以外は値段の割にとてもよかった
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
まずは、想像した以上にすごいところにありました。 急な坂道を10分弱登り続け、狭めの石段を上りさらに螺旋階段を上がった先にフロントでした。 ほとんどのスタッフさんが海外の方でしたが、言葉遣いや所作も丁寧で迅速でした。食事中も常にスタッフさんがいるので空いたお皿をサッと下げてくれたり、ビールやご飯のおかわりもしやすかったですし、ご飯も夜も朝も本当に豪華だったので、高級レストランにいるような感覚でした。細かいところの清掃と他の口コミにありますが、私達的には許容範囲で強いて言えば芳香剤の香りがどの部屋も強く感じるかなくらいです。総合的には各地の日本人スタッフが多くいるホテルよりスタッフさんの対応もよく、部屋のアメニティもクレンジングと化粧水乳液の他にボディミルクやヘアミルクもあり豊富で満足でした。
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
駐車場・歩道等が整備されていない
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
外国のスタッフさんが対応して下さりましたが、非常に丁寧に接客してくださり、気持ちよく宿泊することが出来ました。 ただ泊まった部屋のお風呂を楽しみにしてたんですが、網戸の外に大きな蜂の巣が出来ていて怖かったです。 それ以外はベッドも広く寝る際も凄く心地よかったです。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋付き露天風呂は快適で、お部屋も良かったです。 そして、ご飯はオプションで付けるべき！ 味もボリュームもコスパ最高です！！ また、来たいです。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
フロントへの電話がつながりにくいのが少し残念だったけど、他は問題なく静かにのんびりと過ごせた。部屋のお風呂も良かったです。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Disliked: Cleanliness
手のひらくらいの蜘蛛が出ました。 クレームではないですが、周りが森なので仕方ないかなと思います。泊まる方は要注意かと。
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

車1人旅ならおすすめです

駐車した途端にお迎えの方が登場。電気自動車で坂上の建物入り口まで乗せてもらいチェックイン。従業員の方はとても丁寧でした。外国生まれと聞きましたが、敬語丁寧かつ全て任せられる安心感ありました。食事は研修会の晩餐イメージの種類ですが、出来立てをタイミングを相談してくださって配膳され美味しくいただきました。値段以上と思いました。部屋は２人なら狭いですが1人旅なら部屋に温泉風呂あり、快適です。 難点は、ゆったり散歩には急すぎる斜面に位置する事、空調の音が大きすぎたこと。
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
予約してから行ってみたら、まず駐車場からかなり急な坂道で荷物を持っては大変でした。そのあとチェックインになったらペット同伴で予約したにもかかわらず、予約した部屋はペット不可だった。泊まるなら追加1万円と言われて渋々承諾したが、あまりにも節度がないのでXperiaの相談窓口に連絡したら、素晴らしい対応で追加なしで泊まる事ができましたが、もう行かないと思います。
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

大浴場の男湯ロッカーの鍵が回らず開閉に苦労した
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
食事がもう少し豪華な方が良いと思います。
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
外人しかいない
Stayed 1 night in May 2024
Verified review

2/10 Terrible

最悪！

高額なプランを予約したのに夜朝食事無しと言われ追加料金を払い散々な思いをした。Hotels.comの利用をやめる事を検討しております。
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

もう2度と、行かないホテル

受付が、外国人で、予約確認に、時間が掛かり、予約無しとの事、ホテル・comに、電話して、やっと確認できた、又 山の中腹に、ホテルがあり、大変な所でした、再度行く気には、なれません。ペット歓迎とあり、前夜に。確認してましたが、当日は、不可でしたが、今回は、特別可能というでした、
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
客室風呂が最高でした。 掃除がもうすこし細部に行き届いていれば 満点です。
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

二度と利用しません。系列全て

フロントスタッフに日本人がいない為に、会話は成立しても細かい所の意味が通じない為に宿泊客の不満や希望に対して阿弓利等が出来ない。二度と利用しません。接待に!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
駐車場からホテル迄の坂が非常にきつく、年寄りには無理です
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
とにかく汚い

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