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Hotel Biltmore Guatemala

Property class: 3.5
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

A hotel lobby with a reception desk, seating area, and large windows.
Property video
A modern conference room with marble flooring, black chairs, and tables, equipped with ceiling lights and air conditioning.
A modern lobby with marble flooring, a reception desk, and elevators.
A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of palm trees and buildings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Deluxe

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double Deluxe Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

A hotel room with a large bed, a nightstand, a chair, and a desk.

King Deluxe

9.6 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a bed, a sofa, a desk, and a wardrobe.

Junior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

A modern hotel room with a large bed, bedside tables, a desk, and a view of greenery outside.

King Deluxe, Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Biltmore Guatemala is within a 10-minute walk of popular sights such as Plaza Fontabella Shopping Center and El Obelisco. This 116-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center. Centrally located in Guatemala City, the hotel is connected to the convention center and also a short walk from Embassy of Canada and Oakland Mall.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Gran Centro Los Próceres - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 6 min walk - 0.4 miles
  • La Aurora Zoo - 13 min walk - 0.7 miles
  • Oakland Mall - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Restaurante Carpaccio - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬3 min walk

About this property

Hotel Biltmore Guatemala

Guests of Hotel Biltmore Guatemala enjoy free WiFi in public areas, a business center, and laundry facilities. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a TV in a common area and an ATM.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Biltmore Guatemala?

Hotel Biltmore Guatemala provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Biltmore Guatemala?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Biltmore Guatemala on Nov 15, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Biltmore Guatemala?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Gran Centro Los Próceres, and within a short walk of Plaza Fontabella Shopping Center. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Will I be able to park at Hotel Biltmore Guatemala?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does Hotel Biltmore Guatemala feature a casino?

No, Hotel Biltmore Guatemala doesn't have a casino.

Is there an indoor pool at Hotel Biltmore Guatemala?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Biltmore Guatemala?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a smart TV.

Are there hot tubs at Hotel Biltmore Guatemala?

No, this hotel doesn't have a spa tub.

Does Hotel Biltmore Guatemala have a restaurant with a breakfast menu?

Hotel Biltmore Guatemala offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Biltmore Guatemala allow pets to stay for free?

No, pets aren't allowed at Hotel Biltmore Guatemala though service animals are welcome.

Are there connecting rooms at Hotel Biltmore Guatemala?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Biltmore Guatemala?

The closest major airport to Hotel Biltmore Guatemala is La Aurora Intl. Airport (GUA), which is 2.6 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Biltmore Guatemala?

No, there aren't any guestrooms with balconies at Hotel Biltmore Guatemala.

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 150 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staying on the hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access and clean place to stay with parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this elegant hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great value. Great premium location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, rooms were big,safe location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay,staff was excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. A great place to stay in Zona 10.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, safe area. Front desk staff excellent as always
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent, friendly front desk/reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too big hotel but the staff is very kind and, the hotel is clean abd has a good location. It was a satisfied stay for me. Maybe I will be back there next time too.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Guatemala City
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, property is a bit dated and lacks a pool. Feels safe, decent breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the breakfast was great, the staff very friendly, we enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well, all clean and the service super well.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and welcoming
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Great amenities at an additional fee
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great customer service, delicious food, very clean room, soft bed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel....good location...spacious rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but not excellent, the hotel and room clean, staff friendly and helpful, location very good
Stayed 2 nights in Apr 2026