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Krystal Urban Guadalajara

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Krystal Urban Guadalajara

A modern hotel entrance with a glass facade, outdoor seating area, and a staircase leading to the lobby.
A modern hotel room with a large bed, a desk, and a chair. There is a view of the city through large windows.
A modern interior with a central escalator, glass panels on the walls, and a patterned ceiling.
A spacious lobby with a high ceiling, a central seating area, and a large bookshelf.
A modern building with a glass facade and a sign reading "KRYSTAL URBAN."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪12 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a nightstand with a phone and a lamp, and a cityscape view through sheer curtains.

Standard Double Room

9.2 out of 10
Wonderful
(89 reviews)
  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Guadalajara

Located in Zona Minerva within a short walk of Minerva Roundabout, Krystal Urban Guadalajara is within a few miles (5 km) of other popular sights such as US Consulate General Guadalajara. This 3.5-star hotel has 140 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.4 miles
  • Minerva Roundabout - 10 min walk - 0.6 miles
  • Applicant Service Center - 12 min walk - 0.7 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • US Consulate General Guadalajara - 7 min drive - 1.7 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk

About this property

Krystal Urban Guadalajara

Krystal Urban Guadalajara features a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Krystal Urban Guadalajara?

Krystal Urban Guadalajara provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Jul 14, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Krystal Urban Guadalajara?

This hotel is situated in Zona Minerva within a short 9-minute walk of Minerva Roundabout and also 11 minutes on foot from Applicant Service Center. You'll also find Andares Shopping Center and Avienda Chapultepec within a short drive.

Will I be able to park at Krystal Urban Guadalajara?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Krystal Urban Guadalajara include a casino at the property?

No, Krystal Urban Guadalajara doesn't have a casino.

Is there an indoor pool at Krystal Urban Guadalajara?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Krystal Urban Guadalajara?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Krystal Urban Guadalajara?

No, there isn't a spa tub at this hotel.

Does Krystal Urban Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Krystal Urban Guadalajara serves buffet breakfast each morning for a surcharge from its restaurant.

Does Krystal Urban Guadalajara allow pets to stay free of charge?

No, pets aren't allowed at Krystal Urban Guadalajara.

Are there connecting rooms at Krystal Urban Guadalajara?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Krystal Urban Guadalajara?

The closest major airport to Krystal Urban Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 13.8 mi away (46 minutes by car).

Can I book a room with a balcony at Krystal Urban Guadalajara?

No, there aren't any guestrooms at Krystal Urban Guadalajara that offer a balcony.

Krystal Urban Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1134 out of 1599 reviews
Rating 8 - Good. 270 out of 1599 reviews
Rating 6 - Okay. 118 out of 1599 reviews
Rating 4 - Poor. 35 out of 1599 reviews
Rating 2 - Terrible. 42 out of 1599 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff and good location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, will definitely stay there again!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
Clean Room and Good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, amenities
Excellent service, location and amenities. Thank you for a very pleasant stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Awesome hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura Nataly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was clean and in a perfect spot to go everywhere. The service was awesome.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

TIRSO EDUARDO SANCHEZ

Liked: Cleanliness
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice, hotel very clean and comfortable.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Fantastic underground parking lot underneath the hotel with great security.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Lilibeth

Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rogelio Guzman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Bolivar

The hotel is situated in an area that offers a variety of restaurant options.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Juan Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The relationship cost vs benefits is good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan santiago

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the property well kept.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025