Krystal Urban Guadalajara

Hotel with free parking, near Minerva Roundabout

VIP Access

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Where to?

Dates

September 2025

October 2025

Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service
Gym

Explore the area

Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

Minerva Roundabout
‪10 min walk‬
US Consulate General Guadalajara
‪3 min drive‬
Expo Guadalajara
‪4 min drive‬
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
‪23 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Wonderful

279 sq ft
City view
Sleeps 4
2 Double Beds

Junior Suite, 2 Double Beds

Excellent

549 sq ft
1 bedroom
City view
Sleeps 4
2 Double Beds

Standard Room

Wonderful

279 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

Guadalajara

Located in Zona Minerva within a mile (2 km) of Minerva Roundabout, Krystal Urban Guadalajara is within a few miles (5 km) of other popular sights such as US Consulate General Guadalajara. This 3.5-star hotel has 140 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Minerva Roundabout - 10 min walk - 0.6 miles
US Consulate General Guadalajara - 3 min drive - 1.9 miles
Expo Guadalajara - 4 min drive - 2.2 miles
Guadalajara Cathedral - 5 min drive - 2.6 miles
Andares Shopping Center - 7 min drive - 3.6 miles

Getting around

Mexicaltzingo Station - 4 min drive
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

‪Royal Yak - ‬1 min walk
‪Starbucks - ‬3 min walk
‪Super Salads - ‬1 min walk
‪Restaurant IRORI Guadalajara - ‬1 min walk
‪Café La Flor de Córdoba López Cotilla - ‬1 min walk

About this property

Krystal Urban Guadalajara

Hotel with free parking, near Minerva Roundabout

Krystal Urban Guadalajara features a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

24-hour gym

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

Business center
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
14 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Early check-in subject to availability

Early check-in fee: MXN 400

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
Early check-in fee: MXN 400 (subject to availability)
Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara

Krystal Urban Hotel

Krystal Urban

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara Guadalajara

Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Krystal Urban Guadalajara?

Krystal Urban Guadalajara provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Oct 26, 2025 start from $83.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Krystal Urban Guadalajara?

This hotel is situated in Zona Minerva within a short 11-minute walk of Applicant Service Center and also 15 minutes on foot from Avienda Chapultepec. You'll also find Andares Shopping Center and Minerva Roundabout within a short drive.

Is parking available on site at Krystal Urban Guadalajara?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Krystal Urban Guadalajara include a casino at the property?

No, Krystal Urban Guadalajara doesn't have a casino.

Is there an indoor pool at Krystal Urban Guadalajara?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Krystal Urban Guadalajara?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Krystal Urban Guadalajara?

No, there isn't a spa tub at this hotel.

Does Krystal Urban Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Krystal Urban Guadalajara serves buffet breakfast each morning for a surcharge from its restaurant.

Does Krystal Urban Guadalajara allow pets to stay free of charge?

No, pets aren't allowed at Krystal Urban Guadalajara.

Are there connecting rooms at Krystal Urban Guadalajara?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Krystal Urban Guadalajara?

The closest major airport to Krystal Urban Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 14.3 mi away (33 minutes by car).

Are there rooms with balconies at Krystal Urban Guadalajara?

No, there aren't any guestrooms with balconies at Krystal Urban Guadalajara.

Krystal Urban Guadalajara Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Sorna Kumari

Traveled with partner

Jun 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I did feel the facilities included are not up to the mark for a 4 star hotel

Stayed 2 nights in Jun 2025

6/10 Okay

Juan

Traveled with partner

Jun 23, 2025

Disliked: Amenities, property conditions & facilities

Very convenient location, however our room was not the best for our selection, it needs some updates and/or repairs in floor and bathroom and shower

Stayed 4 nights in Jun 2025

8/10 Good

Anilu

Traveled with family

Jun 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location safety and friendly service however kitchen after hours has horrible service.

Stayed 4 nights in Jun 2025

4/10 Poor

Dean

Jun 18, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The staff are not friendly, no smiles when you have questions at the reception. The lobby floors dirty, seats are have lots of stains, elevators are dirty, mezzanine is very smelly, hallways to my room are dirty and lots of stains. Restaurant staff are not friendly. The hotel has a Starbucks but hardly have anything, no cups, no soy milk and they literally told me to go to another Starbucks. I say this hotel overall 3 stars, maybe 2.

Stayed 5 nights in Jun 2025

10/10 Excellent

SUSANA YOCELYN

Business traveler

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Rossaline

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una placentera experiencia en este hotel. Los empleados clase A. Nos ofrecian agua sin costo. Muy atentos.

Stayed 2 nights in Jun 2025

10/10 Excellent

Federico

Business traveler

Jun 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Jun 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 2 nights in Jun 2025

10/10 Excellent

jesus

Jun 11, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Traveled with family

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 1 night in Feb 2025

10/10 Excellent

guillermo

Jun 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

marcello

Jun 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great place to stay in guadalajara

Stayed 1 night in Jun 2025

8/10 Good

Juan Rafael

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Israel, Mesquite

Traveled with family

May 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

100 recommend

Stayed 1 night in May 2025

10/10 Excellent

Evert Rodolfo

May 31, 2025

Stayed 1 night in May 2025

10/10 Excellent

Norma Pozos

Traveled with family

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel Kristal offers clean, comfortable rooms, professional service, and a great location. The staff was friendly and efficient, and the overall atmosphere was welcoming. Highly recommended for both business and leisure stays.

Stayed 7 nights in May 2025

10/10 Excellent

Arturo

Traveled with family

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very proffessional and courteous in addition to the precious, spacious and cleanliness.

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Traveled with family

May 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buen cervicio

Stayed 1 night in May 2025

10/10 Excellent

Jesus

Traveled with family and small children, Traveled with family

May 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and i really enoyed our stay in this Hotel.

Stayed 3 nights in May 2025

10/10 Excellent

Gerardo

May 10, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

May 7, 2025

Stayed 1 night in May 2025

6/10 Okay

Mauricio

Business traveler

Apr 30, 2025

Liked: Cleanliness, staff & service

Disappointing Pattern Despite a Great Location I’ve stayed at this hotel twice, and while I initially had a generally positive impression—thanks to its great location and overall comfort—both stays were disrupted in the exact same way, which unfortunately changes my overall recommendation. During my first visit, everything went smoothly until the last few nights, when a large group of teenagers arrived. They were yelling, playing with a ball in the hallways, and running through the corridors late at night. Resting became nearly impossible. I reported the issue to the front desk, but nothing was done to address the situation. Despite this, I decided to give the hotel another try, thinking it was just a one-time inconvenience. Unfortunately, the same thing happened again. During my second stay, another large group—apparently a youth soccer team—checked in (at least two buses), and once again the noise levels were completely disruptive. The exact same scenario unfolded: loud noise, running in the hallways, and no resolution from hotel staff. At this point, it seems this is not a one-off issue but a recurring pattern, likely due to the hotel regularly hosting youth sports teams. If you’re looking for a place to truly rest, this may not be the right choice. It’s disappointing to write this, because I genuinely liked the hotel and its location. But I wish someone had warned me—so I’m writing this in case it helps future guests set expectations.

Stayed 2 nights in Apr 2025