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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly hotel with 2 restaurants and a casino

Choose dates to view prices

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Waterslide
Casino
Lobby sitting area
Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪5 min drive‬

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Room options

View all photos for Standard Room

Standard Room | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite | Premium bedding, Tempur-Pedic beds, individually decorated

Deluxe Family Suite

  • 248 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Parking included
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About the neighborhood

Grande Prairie

Service Plus Inn and Suites - Grande Prairie places you next to Northwestern Polytechnic and within a 10-minute walk of The Great Northern Casino. This 122-room hotel welcomes business and leisure travelers with a casino, a free water park, and 2 restaurants.

What's nearby

  • Northwestern Polytechnic - 2 min walk - 0.1 miles
  • The Great Northern Casino - 5 min walk - 0.3 miles
  • Prairie Mall Shopping Centre - 3 min drive - 1.7 miles
  • Bonnetts Energy Centre - 4 min drive - 1.5 miles
  • Eastlink Center - 5 min drive - 3.0 miles

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants and a casino
Guests of Service Plus Inn and Suites - Grande Prairie have access to a casino, a free water park, and an indoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 30 2025 to July 21 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Dogs and cats only
  • 2 total (220 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 3.00 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Frequently asked questions

Is free cancellation available at Service Plus Inn and Suites - Grande Prairie?

Service Plus Inn and Suites - Grande Prairie offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around Service Plus Inn and Suites - Grande Prairie?

Located steps from The Great Northern Casino, this hotel is in Grande Prairie, and within a 10-minute walk of Muskoseepi Park and Gateway Power Centre. You'll also find The L Spa & Wellness Centre and Heritage Discovery Centre less than a mile away.

Is parking available on site at Service Plus Inn and Suites - Grande Prairie?

Yes, self parking is offered for free at the hotel. Extended parking is available for CAD 5.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Service Plus Inn and Suites - Grande Prairie include a casino on the premises?

Yes, Service Plus Inn and Suites - Grande Prairie has a casino that's 300000 square feet and includes 17 gaming tables, 424 slot machines, and a VIP room.

Is there an indoor pool at Service Plus Inn and Suites - Grande Prairie?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is Service Plus Inn and Suites - Grande Prairie a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Service Plus Inn and Suites - Grande Prairie have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Service Plus Inn and Suites - Grande Prairie have a restaurant with a breakfast menu?

Yes, Service Plus Inn and Suites - Grande Prairie has 2 restaurants, and serves breakfast for a surcharge.

Will Service Plus Inn and Suites - Grande Prairie allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Service Plus Inn and Suites - Grande Prairie for a fee of CAD 25 per pet, per night. A deposit of CAD 25 per night is collected.

Are there connecting rooms at Service Plus Inn and Suites - Grande Prairie?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Service Plus Inn and Suites - Grande Prairie?

The closest major airport to Service Plus Inn and Suites - Grande Prairie is Grande Prairie, AB (YQU), which is 3.5 mi away (6 minutes by car).

Are there rooms with balconies at Service Plus Inn and Suites - Grande Prairie?

No, at Service Plus Inn and Suites - Grande Prairie, there aren't any guestrooms that list a balcony.

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dianne

Stayed 2 nights in Mar 2025

6/10 Okay

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet in room was filthy as was the 1 elevator,with long waits on a busy weekend.pool opens late, 9 am on weekends.
Stayed 1 night in Mar 2025

8/10 Good

darla

Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the biggest rooms or fanciest rooms but clean and comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be !
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Abe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Sherida

Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

$60 room for $145

Don't know how this hotel is so highly rated. It stinks from the lobby all the way to your room... where is only intensifies. Room is small and old.. with a tv the size of a computer monitor. Mattress was one of the worse I've slept on in years.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Tobyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quite nice. The hotels is obviously a little older, but the upkeep and refurbishing keep it a nice place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service
Good hot breakfast and the pool was nice
Stayed 2 nights in Mar 2025

6/10 Okay

Luke

Decent
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness
All good
Stayed 1 night in Mar 2025

6/10 Okay

Stacy

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, amenities
Had a good rest sleep right through
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Benjamin

Traveled with family and small children
Liked: Staff & service
Basic hotel, nice pool with water slide and hot tub. Room rug floor felt a bit dirty. Really good breakfast included.
Stayed 2 nights in Feb 2025

6/10 Okay

Mindy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hailee

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jocelyn, Dawson Creek

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in just fine and our room was decent. Nice hotel to go to just to get out of town for a night. Thanks.
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Convenient area
Stayed 1 night in Feb 2025